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Smart Solar is a Smart Living Home & Garden brand
Telephone: + 1 813 343 5775
Email: [email protected]
Web: www.smartlivinghg.com
US Patent 7484671 & EU Patent 1648620
Smart Living Home & Garden warranties your solar panel, pump and battery (for Solar-on-Demand units) for
one (1) year from the original date of purchase from authorized distributors and retailers. The warranty covers
parts that are properly installed and regularly maintained. If the product fails due to a defect in material or
workmanship, Smart Living will replace the defective parts free of charge. Your fountain is designed for outdoor
use and with proper care will last for many years. If over time your fountain develops scratches or minor wear
from normal use, you can contact our customer service department for easy to apply one step touch up paint.
Please unpack and inspect the entire product upon receipt. Report any broken or missing pieces within five (5)
business days of receipt to our customer service department and we will provide replacement parts free of
charge. Please do not discard any damaged parts until instructed to do so by our customer service department.
PROBLEM
RESOLUTION (and page for reference)
The fountain is in sun but the pump
is not working.
1. Ensure the connections are secure and that pump tube is
connected to underside of solar panel – see pg 7 for Assembly
2. Pump needs manual start - see pg 6 Pump Troubleshooting
1. Try manual start on pump – see pg 6
2. Ensure the tubes from pump are connected to the underside
of the solar panel - see pg 7 for Assembly
Rubber bung is not securely in place.
1. Push the rubber bung securely into the reservoir hole to
create a seal – see pg 7 for Assembly
No water flow from the top of
the solar panel.
2-Tier Only: Water is coming through
the top of the solar panel, but water is
not overflowing from the spouts into
the main bowl below.
Thank you for purchasing this Smart Solar fountain.
Register your Product Here:
https://smartlivinghg.com/wp/customer-service/product-registration/
FAQs are available online along with step by step video tutorials to help you with pump
cleaning and solar kit assembly.
Visit: https://smartlivinghg.com/wp/customer-service/faq/
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