smart-e 4K-RX9000 User Manual Download Page 1

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Summary of Contents for 4K-RX9000

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Page 2: ...hich may cause or be susceptible to radio interference Users may need to take additional measures to mitigate the interference This is an RF Radio product which may cause or be susceptible to radio interference Users may need to take additional measures to mitigate the interference This is an Infrared product which may cause or be susceptible to frequency interference Users may need to take additi...

Page 3: ...ystem Switch off and disconnect the equipment from all power sources prior to handling installation or wiring otherwise it may cause electric shock or equipment damage This product grounds to earth by the grounding wires To avoid electric shocks grounding wires and the earth must be linked together Before the connection of input or output terminals please make sure this product is correctly ground...

Page 4: ... 20 7 WHAT IS HDBASET 21 8 FIRST STEPS 24 9 BASIC SETUP 25 9 1 4K TX9000 WITH HDBASET RECEIVER 25 9 2 4K RX9000 WITH HDBASET TRANSMITTER 26 9 3 4K TX9000 AND 4K RX9000 27 10 STARTUP SEQUENCE 28 11 INFO PAGES GUIDE 31 12 INTERPRETTING LED STATUS 32 12 1 LINK LED 32 12 2 HDMI LED 32 12 3 HDCP LED 33 12 4 HOT PLUG DETECT HPD 5V LED 33 13 INTERPRETTING BIT ERROR RATES 34 14 FIRMWARE VERSION DATES 36 1...

Page 5: ...L V1 1 2018 Smart e UK Ltd www smart e co uk PAGE 5 21 3 EDID MANAGEMENT 54 21 4 THERMAL CONSIDERATIONS 58 22 TECHNICAL SPECIFICATION 59 22 1 4K TX9000 TECHNICAL SPECIFICATION 59 22 2 4K RX9000 TECHNICAL SPECIFICATION 61 ...

Page 6: ... 2 line LCD panel presents data relating to the quality of the HDBaseT connection simply and clearly to the installer including an estimate of the CATx cable distance Readings can be easily navigated with use of the push buttons on the side of the 4K 9000 access to error rates firmware information and many more readings can be reached navigating through these menus 4 LEDs are also present on the f...

Page 7: ...HASSIS PANEL DESCRIPTION Front Panel 1 LCD display 2 Measurement navigation buttons 3 HDBaseT function test 4 System status LCD Display 1 TX RX model indicator 2 Cable length estimation 3 Signal strength indicator 4 Selected measurement 5 Measurement value 1 2 3 4 1 2 3 4 5 ...

Page 8: ...r input 2 1mm centre positive 2 HDMI I O connector 3 Micro USB connector for firmware updates 4 RS 232 passthrough connector HDBaseT RJ45 Port Button Controls 1 HDBaseT function test applicable only to 4K RX9000 2 Measurement navigation down button 3 Measurement navigation up button 1 2 3 4 1 2 3 ...

Page 9: ...4K 9000 USER MANUAL V1 1 2018 Smart e UK Ltd www smart e co uk PAGE 9 4 APPLICATION DIAGRAM ...

Page 10: ...Adapters 2x EU Type F Plug Adapters 2x US Type B Plug Adapters 2x 3 pin RS232 Adapters 4K TX9000 1x 4K TX9000 1x 5V Power Supply 1x UK Type G Plug Adapter 1x EU Type F Plug Adapter 1x US Type B Plug Adapter 1x 3 pin RS232 Adapter 4K RX9000 1x 4K RX9000 1x 5V Power Supply 1x UK Type G Plug Adapter 1x EU Type F Plug Adapter 1x US Type B Plug Adapter 1x 3 pin RS232 Adapter ...

Page 11: ...many errors were seen would result in no output especially for high bandwidth transmissions such as HD video It is more normal for a digital transmission to consist of many millions or even hundreds of millions of bits per second If we change the example so we still receive 3 errors but within this second 300 million bits are transmitted the equation becomes 𝐵𝐸𝑅 3 300 000 000 0 00000001 This is a ...

Page 12: ...onents all housed within a sealed metal casing The most common source of errors within a digital system are caused by electromagnetic interference EMI also commonly referred to as radio frequency interference RFI The most effective way to mitigate against the effects of EMI is to house all components within an external shield this is provided at the transmitter and receiver ends of a HDBaseT syste...

Page 13: ...signal will be displayed The HDBaseT protocol is designed to be as robust as possible to deal with instances where EMI leads to a low SNR but it cannot compensate completely A Long range mode is available for HDBaseT whereby the possible transmission bandwidth is lowered which will mean possibly reducing the resolution you transmit to your screen but the system is a lot more resilient to noise and...

Page 14: ...ecture of twisted pairs which was a solution invented by Alexander Graham Bell in 1881 as a solution to the problems of EMI From the very early days of communications engineers have battled the effects of EMI Early telephone cables experienced large amounts of interference due to the advent of electricity transport architectures EMI from these high voltage power cables would cause so much noise on...

Page 15: ...rs are orange green blue and brown with one of each pair solidly coloured and the other with a white stripe Cables come with varying levels of shielding to protect against the effects of EMI The level of shielding varies depending on the category of cabling and the transmission requirements An abbreviated code system is used to see at a glance the specification of a category cable U unshielded F f...

Page 16: ... runs along the entirety of the cable run The drain should be connected to the shield of the termination points at each end of a cable run providing a ground path for any unwanted signals The final example above is of a CAT6a S FTP cable The only difference from the previous example is the addition of a braided shield within the outer PVC shield surrounding all four pairs This provides a further b...

Page 17: ...panel in comms cupboard to network point and then as short as possible stranded core patch cables to complete the run at both ends First reason for this is that termination points within infrastructure tend to be designed for push down termination On the left above is an image of a push down termination patch panel and on the right the associated tool required The solid core cable is pushed in to ...

Page 18: ... x2 T 568B Termination at both ends The cable choices listed above have proved to provide near perfect operating conditions for the transmission of HDBaseT signals over long distances At 100m HDBaseT is at the very limit of performance with the image specification given above one way to mitigate against this is with the use of a HDBaseT 2 0 specification receiver unit such as the 4K RX975 USB HDBa...

Page 19: ...at each end of the run 5 Be careful of bends within cable runs The inside bend radius of a cable when installed should be at least 4 times the diameter of the cable This is a rule of thumb and there is tolerance either way but if a cable is bent significantly within this this rule it can lead to the cable properties being changed and affecting system performance 6 Keep termination points as small ...

Page 20: ...mitted Although this may not be ideal and the screen is no longer operating at it s native resolution which could show some degradation in image quality it may be a compromise whereby cost is not an issue as new cabling does not need to be installed The 4K 9000 can be used as a tool to show that the reduction in data rate has led to a much more stable solution giving confidence to the installer an...

Page 21: ...g reach mode is 150m retrospectively replacing these analogue installs would therefore require daisy chaining back to back HDBaseT systems Another drawback is the large amounts of data flowing through the transmission medium leaves the system more vulnerable to EMI in the analogue world this would have displayed itself as a distorted signal and an installer could then work through various fixes to...

Page 22: ...ls are used to transmit 2 bits of data and the fifth voltage level is utilised for forward error correction FEC The maths from this can then be shown to prove the bandwidth is satisfied 𝐶𝑎𝑡5𝑒 𝑟𝑎𝑤 𝑏𝑎𝑛𝑑𝑤𝑖𝑑𝑡ℎ 125𝑀𝐻𝑧 𝑜𝑟 125 000 𝑠𝑦𝑚𝑏𝑜𝑙𝑠 𝑝𝑒𝑟 𝑠𝑒𝑐𝑜𝑛𝑑 2 𝑏𝑖𝑡𝑠 𝑝𝑒𝑟 𝑠𝑦𝑚𝑏𝑜𝑙 125 000 𝑥 2 250 000 𝑏𝑖𝑡𝑠 𝑝𝑒𝑟 𝑠𝑒𝑐𝑜𝑛𝑑 𝑜𝑟 250𝑀𝑏𝑝𝑠 4 𝑡𝑤𝑖𝑠𝑡𝑒𝑑 𝑝𝑎𝑖𝑟𝑠 250𝑀𝑏𝑝𝑠 𝑥 4 1000𝑀𝑏𝑝𝑠 𝑜𝑟 𝟏𝑮𝒃𝒑𝒔 A more typical voltage envelope for transmissi...

Page 23: ...𝑷𝑨𝑴 𝟏𝟔 𝟐𝟎 𝐥𝐨𝐠 𝟎 𝟏𝟑𝟑 𝟐 𝟐𝟑 𝟓𝟒𝒅𝑩 These figures represent each systems signal to noise degradation the degradation of a signal increases the higher the order of PAM scheme implemented The most effective way in dealing with these noise issues is to use high quality category cable as discussed in section 6 of this manual The use of PAM 16 encoding is essential to enable the transmission of the large amo...

Page 24: ... incorrectly wired cabling could lead to damage of any unit which is attached to it The second step is to check the working nature of the source and screen being utilised if an incompatibility exists between the source and screen it will be difficult to identify with the 4K 9000 As described later in this manual the 4K 9000 can indicate the status of the hot plug detect HPD and 5V lines for the HD...

Page 25: ... of a 4K TX9000 and 4K RX9000 as a point to point pair 9 1 4K TX9000 WITH HDBASET RECEIVER 1 Test CATx cable for continuity using a network cable tester 2 Connect HDMI cable between receiver and monitor 3 Connect power supply to HDBaseT receiver then attach power supply to mains feed 4 Connect CATx cable to RJ45 HDBaseT input on HDBaseT receiver 5 Connect HDMI cable between 4K TX9000 and source 6 ...

Page 26: ...power supply to HDBaseT transmitter then attach power supply to mains feed 4 Connect CATx cable to RJ45 HDBaseT output on HDBaseT transmitter 5 Connect HDMI cable between 4K RX9000 and monitor 6 Connect CATx cable to RJ45 HDBaseT input on 4K RX9000 7 Connect 5V power supply to 4K RX9000 then attach power supply to mains outlet 8 If link LED is illuminated press and hold the test button on 4K RX900...

Page 27: ... 5V power supply to 4K TX9000 then attach power supply to mains outlet 4 Connect CATx cable to RJ45 HDBaseT output on 4K TX9000 5 Connect HDMI cable between 4K RX9000 and monitor 6 Connect CATx cable to RJ45 HDBaseT input on 4K RX9000 7 Connect 5V power supply to 4K RX9000 then attach power supply to mains outlet 8 If link LED is illuminated press and hold the test button on 4K RX9000 to perform q...

Page 28: ...www smart e co uk PAGE 28 10 STARTUP SEQUENCE 1 When power is applied to a 4K 9000 the HDMI LED will blink briefly and the Smart e logo will appear on the LCD screen 2 The LCD will then update to show 4K 9000 product range logo also on LCD screen ...

Page 29: ...update to show the firmware version of the 4K 9000 unit 4 After a short period LCD will update again to show the HDBaseT error screen this is the screen shown by the 4K 9000 when no HDBaseT link is present It shows by default very briefly whilst background actions are performed by the processor ...

Page 30: ...ystem to which it is connected If the screen remains as it was in step 4 above it indicates an error in the system with either the HDBaseT hardware or the CATx cable The first indication as to the model variant of 4K 9000 is only shown on the LCD at this point to aid in the identification of the unit a serial number is attached on the underside ...

Page 31: ...K 9000 has booted the measured values are shown on the lower line of the LCD the up and down scroll buttons on the side of a 4K 9000 unit can be used to navigate between these measurements The table below shows the relevant pages and what information is displayed on the TX and RX versions of the 9000 ...

Page 32: ...municate The LINK does not depend on operation mode it will display if the units are in HDBaseT mode or Long Reach mode If the LINK LED is not lit it suggests a problem with the CATx cable either in length or build quality or the problem may lie with either the transmit or receive HDBaseT hardware 12 2 HDMI LED The HDMI LED indicates the status of HDMI signal throughput For the LED to be illuminat...

Page 33: ... the version of HDCP either 1 4 or 2 2 this would need to be determined from the source and screen Later in this manual HDCP is discussed in more detail 12 4 HOT PLUG DETECT HPD 5V LED The HPD 5V LED shows the status of the 5V line from the source to the transmitter unit and the status of the HPD line from the screen to the receiver unit These variables are discussed in more detail later in this m...

Page 34: ...en checked at the receiver end errors incurred are then output as the video audio blank and control BERs at the receiver end These four different readings are obtained by reading the individual streams within the originally encoded TMDS signal The video BER is the most important reading the vast majority of the data being transmitted is video data If errors are present in the video data errors are...

Page 35: ... as shown by the signal strength indication in the top right of the LCD it is likely to be due to a HDBaseT related hardware issue which can be verified with use of each TX and RX 4K 9000 individually and then in tandem to isolate the faulty piece of hardware As mentioned the only BER reading for the 4K TX9000 is the total BER This reading should always read 10 10 or very close to if it is not it ...

Page 36: ... firmware could have these already identified issues If a firmware from Q1 of 2016 or earlier is observed and issues with the HDMI transmission is seen but no obvious reason is visible from the measures on the 4K 9000s this would suggest a firmware issue The TX or RX variants of the 4K 9000 can read the remote units firmware version or their own local firmware version The units firmware being disp...

Page 37: ...and receiver both implementing automatic mode selection are connected they will both default to HDBaseT operation mode HDBaseT mode enables transmission up to 100m of 1080p 60Hz 48bpp video content Long reach mode reduces the available bandwidth enabling the transmission of 1080p 60Hz 24bpp video content at up to 150m If either a transmitter or receiver is set to long reach mode and the other unit...

Page 38: ...it then knows a screen is attached A source does not have to be outputting content for a 5V signal to be generated it simply has to be powered even when in standby a 5V will be generated but this does vary by device In the same respect a screen does not have to be turned on or set to the correct input to generate the hot plug detect signal it is also convention to be able to generate a hot plug de...

Page 39: ...4K 9000 USER MANUAL V1 1 2018 Smart e UK Ltd www smart e co uk PAGE 39 ...

Page 40: ...uality indicator is referred to as the mean squared error or as it is displayed on the LCD screen MSQERR There is then a letter between A and D for the four communication channels The readings seen on all four channels should be around 17db 2dB for a good quality signal The 4K TX9000 the secondary quality indicator is referred to as the mean average error or as it is displayed on the LCD screen MA...

Page 41: ...t on and of the four channels of the 4K RX9000 it suggests a major source of interference and most likely a video drop out has been encountered at some point If one or more channels but not all four have a raised number of errors it points towards a possible issue in the CATx cable If all four readings are raised it suggests excessive noise is being encountered and the measures outlined in section...

Page 42: ...e dependant on the amount of data being output the higher the resolution and colour depth otherwise referred to as bits per pixel bpp the more bits need to be transmitted and hence the TMDS clock speed must increase Colour depth or bits per pixel bpp define the number of colour information bits are transmitted per pixel of video data To be compliant with HDMI standards all HDMI sources and screens...

Page 43: ...mple the resolution is the same as above but the colour depth has increased to 10 bit The dotted lines show the data as it was for the 8 bit example It can be seen there are now 12 bits per pixel but the TMDS clock has had to increase in frequency to complete one cycle every 10 TMDS data bits A source capable of deep colour output will be able to manipulate the TMDS clock to this increased frequen...

Page 44: ... out approximation of the TMDS clock speed from the data sampled This measurement is available on both the TX and RX variants A number of in house tests have been carried out using the 4K 9000 here at Smart e they involved varying resolutions refresh rates and colour depths to ascertain the TMDS clock speed as read by the 4K 9000 These results are as shown in the table below With reference to this...

Page 45: ...4K 9000 USER MANUAL V1 1 2018 Smart e UK Ltd www smart e co uk PAGE 45 ...

Page 46: ...Lite product could be specified On the other hand if assessing a problem with an install if the cable distance is found to be greater than 70m but a HDBaseT Lite product has been installed the problem is easily identified The reading has a degree of error of approximately 5m for high accuracy readings of length it is advised to use a dedicated tool For short cable runs of about 20 or 30 meters the...

Page 47: ...of pixels are 2200x1125 These blank areas are referred to as the horizontal blanking and vertical blanking areas They are used to separate the active areas of frames a process vital in old analogue broadcast systems HDMI formats use these areas to send control and data signals such as the colour depth information for the frame allowing the screen to correctly map the incoming colour data to the ac...

Page 48: ... 24 10 bit 0 36 VGA 640x480 24 12 bit 0 42 VGA 640x480 24 16 bit 0 54 VGA 640x480 30 8 bit 0 38 VGA 640x480 30 10 bit 0 45 VGA 640x480 30 12 bit 0 53 VGA 640x480 30 16 bit 0 68 VGA 640x480 50 8 bit 0 63 VGA 640x480 50 10 bit 0 76 VGA 640x480 50 12 bit 0 88 VGA 640x480 50 16 bit 1 13 VGA 640x480 60 8 bit 0 76 VGA 640x480 60 10 bit 0 91 VGA 640x480 60 12 bit 1 06 VGA 640x480 60 16 bit 1 36 SVGA 800x...

Page 49: ...0 16 bit 4 59 1280x960 60 8 bit 3 06 1280x960 60 10 bit 3 68 1280x960 60 12 bit 4 29 1280x960 60 16 bit 5 51 SXGA 1280x1024 24 8 bit 1 30 SXGA 1280x1024 24 10 bit 1 55 SXGA 1280x1024 24 12 bit 1 81 SXGA 1280x1024 24 16 bit 2 33 SXGA 1280x1024 30 8 bit 1 62 SXGA 1280x1024 30 10 bit 1 94 SXGA 1280x1024 30 12 bit 2 27 SXGA 1280x1024 30 16 bit 2 92 SXGA 1280x1024 50 8 bit 2 70 SXGA 1280x1024 50 10 bit...

Page 50: ...it 2 57 1080i 24 12 bit 2 99 1080i 24 16 bit 3 85 1080i 30 8 bit 2 67 1080i 30 10 bit 3 21 1080i 30 12 bit 3 74 1080i 30 16 bit 4 81 1080i 60 8 bit 5 35 1080i 60 10 bit 6 42 1080i 60 12 bit 7 48 1080i 60 16 bit 9 62 1080p24 24 8 bit 2 23 1080p24 24 10 bit 2 67 1080p24 24 12 bit 3 12 1080p24 24 16 bit 4 01 1080p50 50 8 bit 4 46 1080p50 50 10 bit 5 35 1080p50 50 12 bit 6 24 1080p50 50 16 bit 8 02 10...

Page 51: ...71 1920x1200 60 8 bit 5 81 1920x1200 60 10 bit 6 97 1920x1200 60 12 bit 8 13 1920x1200 60 16 bit 10 46 Ultra HD 24 24 8 bit 8 91 Ultra HD 24 24 10 bit 10 69 Ultra HD 24 24 12 bit 12 47 Ultra HD 24 24 16 bit 16 04 Ultra HD 30 30 8 bit 8 91 Ultra HD 30 30 10 bit 10 69 Ultra HD 30 30 12 bit 12 47 Ultra HD 30 30 16 bit 16 04 Ultra HD 50 50 8 bit 17 82 Ultra HD 50 50 10 bit 21 38 Ultra HD 50 50 12 bit ...

Page 52: ...wn as a handshaking process During this period source and sink devices exchange information relating to their HDCP version if they are compatible the devices will then exchange HDCP keys a hash code is calculated at the source and sink devices and if everything computes correctly then the transmission of HDCP content can proceed Each HDCP source and sink device will have an area of memory on which...

Page 53: ...4K 9000 USER MANUAL V1 1 2018 Smart e UK Ltd www smart e co uk PAGE 53 ...

Page 54: ...rizontal scan range 140 140kHz Vertical scan range 40 62Hz Video bandwidth 600MHz CVT standard Not supported GTF standard Supported Additional descriptors None Preferred timing Yes Native preferred timing 3840x2160p at 60Hz Modeline 3840x2160 533 250 3840 3888 3920 4000 2160 2163 2168 2222 hsync vsync Detailed timing 1 2560x1440p at 60Hz Modeline 2560x1440 241 500 2560 2608 2640 2720 1440 1443 144...

Page 55: ...y AV integration issues For consumer grade products problems are limited as the applications tend to be source directly to screen but with large AV installations the incorporation of matrices splitters repeaters mixed screens and sources EDID management is very likely if not handled carefully to cause problems HDBaseT point to point installations tend to avoid these problems as EDID is passed thro...

Page 56: ...f 2 hexadecimal characters with a range of 0 to F 1 16 in decimal A hexadecimal byte is usually written in the form 0xFF the preceding 0x denoting that the following characters are hexadecimal Each hexadecimal character represents 4 binary bits for example 0xF 1111 in binary and 16 in decimal As a byte consists of 2 hexadecimal characters this represents 8 bits of information ...

Page 57: ...nd colour depth is read in to EDID management of any devices with the ability to do so 4 Use an EDID reading tool on all screens and sink devices to check EDID version compatibility 5 Sketch out an EDID compatibility map of devices within EDID chain and have to hand in case any issues are seen as this will make locating issues much less complex 6 If a source device has an unknown output refer to t...

Page 58: ...nsmitter devices the incorporation of fans whilst not impossible would make units very cumbersome Most transmitter and receiver HDBaseT devices tend to utilise the metal case in which the units are housed as a heat sink therefore HDBaseT units can often feel warm to the touch after they have been operating for a period of time If the environment where the unit is located is already warm this will ...

Page 59: ...t Connector 2 1mmx5 5mm centre positive DC connector Operating temperature range 20 50 degrees Celsius Storage temperature range 30 60 degrees Celsius Relative humidity operational or storage 20 90 Product weight 245g Power consumption 4 5W max 0 8W standby Chassis dimensions 145 l x92 4 w x27 d mm Mean time between failures 30 000 hours Quality guarantee 3 year return to base warranty HDMI port s...

Page 60: ...rts None Output Ports 1x RJ45 female Gain 0 dB Pixel Bandwidth 340MHz Full Digital Interface Bandwidth 3 40Gbps Full digital a total of 10 2Gbps each colour is 3 40Gbps Maximum Resolution PC 1600x1200 60Hz 48 bit HDPC 1920x1200p 60Hz 36 bit HDTV 3840x2160 30Hz 4 2 0 Clock Jitter 0 15T bit Rise Time 0 3T bit 20 80 Fall Time 0 3T bit 20 80 Signal Type High speed differential signal defined in HDBase...

Page 61: ...or Operating temperature range 20 50 degrees Celsius Storage temperature range 30 60 degrees Celsius Relative humidity operational or storage 20 90 Product weight 250g Power consumption 6 0W max 0 9W standby Chassis dimensions 145 l x92 4 w x27 d mm Mean time between failures 30 000 hours Quality guarantee 3 year return to base warranty HDMI port specification Protocols HDMI 1 4b HDCP 2 2 and DVI ...

Page 62: ...Gain 0 dB Pixel Bandwidth 340MHz Full Digital Interface Bandwidth 3 40Gbps Full digital a total of 10 2Gbps each colour is 3 40Gbps Maximum Resolution PC 1600x1200 60Hz 48 bit HDPC 1920x1200p 60Hz 36 bit HDTV 3840x2160 30Hz 4 2 0 Clock Jitter 0 15T bit Rise Time 0 3T bit 20 80 Fall Time 0 3T bit 20 80 Signal Type High speed differential signal defined in HDBaseT protocol PoE None EDID Pass through...

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