SMART Board M600i6, Configuration And User'S Manual

Page: 37 / 96

Chapter 5
29
Chapter 5: Troubleshooting your
interactive whiteboard system
Before you start 30
Locating status lights 30
Locating serial numbers 30
Determining your interactive whiteboard system’s status 31
Resolving interactive whiteboard issues 32
Resolving operation issues 32
Resolving projector issues 33
Resolving projector errors 33
Your projector stops responding 33
The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel Failure”
message appears 33
The “Lamp Failure” message appears 34
The projector Power and Service lights are off 34
Resolving image issues 34
Loss of signal 35
Partial, scrolling or incorrectly displayed image 35
Unstable or flickering image 36
Frozen image 37
Your image doesn’t fit the interactive whiteboard 37
The image from your connected laptop computer isn’t projected 37
Unaligned projected image 37
Resolving audio issues 38
Resolving network communication issues 38
Accessing the service menu 39
Retrieving your password 39
Resetting the projector 40
Transporting your interactive whiteboard system 40