SMART Board Board 600iv Configuration And User'S Manual Download Page 37

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Maintaining your interactive
whiteboard system

Maintaining your interactive whiteboard

Focusing and adjusting the projector image

Replacing the projector lamp

Removing and replacing the projector lamp module

Resetting the lamp timer

This chapter includes methods for properly cleaning and preventing damage to your SMART Board

600iv interactive whiteboard system.

Maintaining your interactive whiteboard

For information on maintaining your interactive whiteboard, see the

SMART Board 600 and D600

Series Interactive Whiteboard Installation and User’s Guide

(

smarttech.com/kb/001414

Focusing and adjusting the projector image

For information on focusing and adjusting the projector image, see

Focusing the image

on page 19

and

Adjusting the image

on page 20.

Chapter 5

Summary of Contents for Board 600iv

Page 1: ...SMART Board 600iv Interactive Whiteboard System Configuration and User s Guide...

Page 2: ...ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Patent No US5448263 US6141000 US6320597 US6326954 US6337681 US6540366 US6741...

Page 3: ...oard models Contact your authorized SMART reseller smarttech com wheretobuy for more information Safety warnings cautions and important information W W A R N I N G l Failure to follow the installation...

Page 4: ...boom could result in personal injury or product damage l There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and t...

Page 5: ...m 6000 where the air is thin and cooling efficiency is reduced use the projector with the fan mode set to High l Cycling power to the projector repeatedly can lock or damage your SMART product After...

Page 6: ...eral devices that do not use a 4 pin mini DIN connector or an RCA composite video jack or if your device has an audio connection that does not use RCA jacks you may need to purchase third party adapte...

Page 7: ...e SMART V25 projector or any of its sub components Dust l Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaire...

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Page 9: ...sing your interactive whiteboard 22 Integrating other devices 23 Video format compatibility 23 Connecting peripheral sources and outputs 25 Maintaining your interactive whiteboard system 27 Maintainin...

Page 10: ...Waste Electrical and Electronic Equipment regulations WEEE directive 71 Restriction of Certain Hazardous Substances RoHS directive 71 Batteries 71 Packaging 72 China s Electronic Information Products...

Page 11: ...s 4 Remote control 4 Pens 4 Eraser 5 Optional accessories 5 Your SMART Board 600iv interactive whiteboard system combines the wall mounted short throw SMART V25 projector with a SMART Board 600 series...

Page 12: ...y features of earlier SMART Board interactive whiteboards such as a resistive touch screen and a pen tray Other features of your interactive whiteboard include l A pen tray that automatically detects...

Page 13: ...t uses DLP technology by Texas Instruments providing Brilliant Color performance and Gamma 2 2 correction with SMART Presentation Bright Room Dark Room sRGB and User modes l PAL PAL N PAL M SECAM NTSC...

Page 14: ...options system information and input selection options Pens The pens have rubberized grip areas and are colored to match four colors of digital ink black red green and blue You can use dry erase marke...

Page 15: ...e whiteboard surface Optional accessories You can add a variety of optional accessories to best meet your specific needs Purchase these items from your authorized SMART reseller smarttech com wheretob...

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Page 17: ...v interactive whiteboard system installation document for instructions on how to install your product and use the mounting template I I MP OR TA N T Use the instructions included with your SMART V25 p...

Page 18: ...attach both the mounting bracket and the safety tether to a stud to safely support the projector s weight If you use only drywall anchors the drywall can fail resulting in product damage and possible...

Page 19: ...that all cables pass along the top of the interactive whiteboard wall mounting bracket and then down the side of the interactive whiteboard N N OTE Don t connect the power cable to a power outlet unti...

Page 20: ...e whiteboard system This section explains how to secure the different components of your interactive whiteboard system Locking the pen tray to your interactive whiteboard To learn how to lock the pen...

Page 21: ...m and also explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devic...

Page 22: ...ccordance with applicable regulations g To access or replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out o...

Page 23: ...isplay the image l Press once to freeze the image For example you can display a question on the screen while you check your e mail l Press again to hide the image that is to display a black screen l P...

Page 24: ...0 to 63 This setting applies to VGA inputs only H position Moves the projected image s horizontal position left or right from 0 to 100 Don t adjust this setting unless you re advised to by a certified...

Page 25: ...e volume the volume is restored automatically You can prevent this from happening by disabling the volume control Disable Volume Control Disables the projector s volume control Closed Captioning Turns...

Page 26: ...mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 The default is 0 This setting affects image adjustments done mechanically to the boom Projec...

Page 27: ...ersing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a certified SMART Support spe...

Page 28: ...Language menu Language Selects language preference Projector menu support is available in English default Brazilian Portuguese Czech Danish Dutch Finnish French German Greek Iberian Portuguese Italia...

Page 29: ...sion in x x x x format Model Number Displays the projector s model number Serial Number Displays the projector s serial number Focusing the image To focus the projected image use the focus ring on the...

Page 30: ...ses or decreases in size especially at the bottom of the projected image l When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left an...

Page 31: ...ght RCA audio input Video source not included 8 RJ45 Network for web page management and SNMP access N N OTE S l To connect your SMART Board 600 series interactive whiteboard see the SMART Board 600 a...

Page 32: ...For more information on this software press the Help button on your interactive whiteboard pen tray For more resources go to smarttech com click the flag icon to the right of the SMART logo and then...

Page 33: ...600iv interactive whiteboard system with peripheral devices Video format compatibility SMART V25 projectors have a native video format and various video format compatibility modes You can change image...

Page 34: ...n 1024 768 XGA 60 4 3 60 Full screen 1024 768 XGA 70 4 3 70 Full screen 1024 768 XGA 75 4 3 75 Full screen 1024 768 XGA 85 4 3 85 Full screen 1024 768 MAC 19 4 3 75 Full screen 1152 864 SXGA1 75 4 3 7...

Page 35: ...with black bands along the top and bottom edges of the screen The Match Input command could deliver video modes with blank bands along the top and bottom edges of the screen depending on the input re...

Page 36: ...t to your projector 1 Connect your peripheral device s input cables to the projector 2 Switch input sources to the peripheral device by pressing the Input button on the projector or remote control C H...

Page 37: ...cleaning and preventing damage to your SMART Board 600iv interactive whiteboard system Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard see the SMART...

Page 38: ...following procedure l Two people are required to remove the projector from the boom and then replace it after replacing the projector lamp module N N OTE Make sure that you have a replacement project...

Page 39: ...e the screw from the boom end cap and then remove and set aside the boom end cap and screw 5 Loosen the locking screw and the knob on the projector mounting plate C H A P T E R 5 Maintaining your inte...

Page 40: ...plate over the cables 7 Using the M3 hex wrench remove the three screws connecting the projector mounting plate to the projector and then set aside the projector mounting plate and screws 8 Turn over...

Page 41: ...wo screws from the lamp cover 2 Remove the lamp cover and then set it and the two screws aside in a safe place 3 Remove and dispose of the lamp protection film 4 Using the screwdriver loosen the screw...

Page 42: ...f the lamp module according to your local waste authority 7 Remove the replacement lamp module from its packaging C C A U TI ON Do not touch any part of the lamp module except the housing 8 Lower the...

Page 43: ...t 11 Replace the outer lamp cover and then replace the screws holding the cover to the projector g To place the projector on the boom 1 Turn over the projector 2 Replace the projector mounting plate o...

Page 44: ...unting plate and projector onto the boom N N OTE Take care when sliding the projector mounting plate over the cables 4 Tighten the knob and the locking screw C H A P T E R 5 Maintaining your interacti...

Page 45: ...rform the previous procedures For more information see the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide smarttech com kb 153153 and Adjusting the image on pag...

Page 46: ...d then press OK Both Lamp Hour values Standard and Economy are reset to zero C C A U TI ON Do not use the Lamp Hour Reset feature unless you have just replaced the lamp Resetting the lamp hour counter...

Page 47: ...projector Power light isn t lit 42 Resolving network communication issues 43 Resolving audio issues 43 Resolving video issues 44 Resolving image issues 44 Loss of signal 44 No projected image 45 Parti...

Page 48: ...ystems Installation Guide smarttech com kb 153153 to eliminate most image alignment issues Diagnosing issues using the interactive whiteboard system indicators and controls This section documents the...

Page 49: ...projector is off but still receiving power Standby mode Press the Power button on the remote control to turn it on Flashing green Off The projector is in the powering startup power state Wait for the...

Page 50: ...orming an initial troubleshooting on your projector will reduce the time of a support call Your projector doesn t respond to commands If your projector doesn t respond to commands or if it starts to d...

Page 51: ...led g To resolve the Fan Failure error 1 Follow steps 1 to 5 of To resolve the Projector Overheated error above 2 If the lamp doesn t illuminate put the projector into Standby mode and wait 15 minutes...

Page 52: ...on or if it continues to display the lamp error message disconnect the power cable and then contact your authorized SMART reseller smarttech com wheretobuy The projector Power light isn t lit If the...

Page 53: ...escription of the IP address field Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to...

Page 54: ...let and then wait at least 60 seconds 5 Connect the power cable and then turn on the projector 6 If the previous steps don t resolve the issue contact your authorized SMART reseller smarttech com wher...

Page 55: ...2 Ensure that your cables are correctly and securely connected as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide smarttech com kb 153153 3 Che...

Page 56: ...els list select the resolution you need 5 Verify that the resolution setting of the monitor display is lower than or equal to 1024 768 The image from your connected laptop computer isn t projected Lap...

Page 57: ...re adjusting any of the settings in the following procedure g To resolve the vertical flickering bar issue 1 Adjust the Frequency setting in the on screen display See Image Adjustment menu on page 14...

Page 58: ...tight l Confirm that all cables are held in place with the appropriate cable clip l Adjust the projected image See the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation...

Page 59: ...press Enter on the remote control to exit the projector service menu Resetting the projector At some point during troubleshooting you might need to reset all projector settings I I MP OR TA N T This...

Page 60: ...inal SMART Board 600iv interactive whiteboard system packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with as much of the original p...

Page 61: ...inventory 58 Value based command methods 58 Absolute values and adjustment values 58 Video source specification values 59 Powerstate controls 60 Source selection controls 60 General source controls 6...

Page 62: ...You can also view the IP address by accessing the projector s Network Settings menu page see Network settings on page 54 g To use the management web page 1 Start your Internet browser 2 Type the IP a...

Page 63: ...ound and Off to turn off mute Volume Control Enables volume control Select On to enable volume adjustment and select Off to disable volume adjustment if you prefer to use your audio system or speaker...

Page 64: ...maximum 12 characters Projector Name Displays the projector s name maximum 12 characters Location Displays the projector s location maximum 16 characters Contact Displays the contact name or number fo...

Page 65: ...then press Submit N N OTE The projector sends an alert e mail SMART Alert to your e mail address Press E mail Alert Test to confirm your e mail address by sending a test e mail SMART Alert Test Mail...

Page 66: ...on so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin Number Projector s Female RS 232 Connector 2 Transmit 3 R...

Page 67: ...2 Connect your computer to the serial connection cable you previously connected to the projector 3 Configure your serial interface settings using the values in the table in the previous section and t...

Page 68: ...ase sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column l Check your entries carefully before entering your commands l...

Page 69: ...escribed in Source selection controls on next page in a command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inact...

Page 70: ...d within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command get powerstate Indicates the projector s current powersta...

Page 71: ...se controls are unavailable when the projector is in Standby mode You can specify custom color values for all inputs These commands inform you of the current source settings Command Response get displ...

Page 72: ...an value set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on off videofreeze target Additional VGA source controls Your VGA source supports all th...

Page 73: ...the composite video source is disconnected N N OTE Some of these commands are invalid with VGA video sources These commands inform you of the current composite video source settings Command Response...

Page 74: ...plays other regional languages such as French or Spanish depending on television channel or media setup Network controls These commands control your projector s network status and settings These setti...

Page 75: ...torid projectorid current projector ID number get hposition hposition current horizontal position setting get vposition vposition current vertical position setting get aspectratio aspectratio current...

Page 76: ...hrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvernet current network firmware versi...

Page 77: ...brightness target on off highbrightness target set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value...

Page 78: ...description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long con...

Page 79: ...te these features Simple Network Management Protocol SNMP SMART V25 projectors support a list of SNMP commands as described in the management information base MIB file You can download this file by br...

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Page 81: ...ire further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This product...

Page 82: ...ducts complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies...

Page 83: ...tacting SMART Support Your local reseller can resolve most issues without delay N N OTE To locate your local reseller visit www smarttech com wheretobuy All SMART products include online telephone fax...

Page 84: ...91 U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product a...

Page 85: ...tions 25 61 63 connection diagrams projector 20 consumer product safety 72 contact information 74 contact person 54 D DHCP 54 64 DNS 54 64 document cameras 25 documentation 73 dual user capabilities 2...

Page 86: ...on 8 54 M MAC address 64 MAC support 24 mounting template 8 mute control 13 64 N native video formats 23 network communication 21 43 54 64 O online support 73 options 5 original packaging 50 P packagi...

Page 87: ...projector SMTP 55 SNMP 69 sound See audio subnet mask 54 64 SVGA support 24 SXGA support 24 T Technical Support 73 temperatures operating and storage v training 73 transportation 50 trap destination...

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Page 90: ...Toll Free 1 866 518 6791 U S Canada or 1 403 228 5940 www smarttech com...

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