4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied by an original retail
dealer's invoice. Any product deemed eligible for repair or replacement by SM Pro Audio under
the terms of this warranty will be repaired or replaced within 30 days of receipt of the product at
SM Pro Audio.
2. If the product needs to be modified or adapted in order to comply with applicable technical or
safety standards on a national or local level, in any country which is not the country for which the
product was originally developed and manufactured, this modification/adaptation shall not be
considered a defect in materials or workmanship.
The warranty does not cover any such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty, SM Pro Audio shall not be held
responsible for any cost resulting from such a modification/adaptation.
3. Free inspections, maintenance/repair work and replacement of parts are expressly excluded
from this warranty, in particular if caused by inappropriate use. Likewise, the warranty does not
cover defects of expendable parts caused by normal wear of the product. Expendable parts are
typically pots, potentiometers, switches and similar components.
4. Damages/defects caused by the following conditions are not covered by this warranty:
- Misuse, neglect or failure to operate the unit in compliance with the instructions given in the
user or service manuals.
- Connection or operation of the unit in any way that does not comply with the technical or safety
regulations applicable in the country where the product is used.
- Damages/defects that are caused by any other condition beyond the control of SM Pro Audio.
5. Any repair carried out by unauthorized personnel will void the warranty.
6. Products which do not meet the terms of this warranty will be repaired exclusively at the
buyer's expense. SM Pro Audio will inform the buyer of any such circumstance. If the buyer fails
to submit a written repair order within 4 weeks after notification, SM Pro Audio will return the unit
C.O.D. with a separate invoice for freight and packing. Such cost will also be invoiced separately
when the buyer has sent in a written repair order.
