SM PRO AUDIO CQ15/CQ31
WARRANTY
SM Pro Audio warrants the mechanical and electronic components of this product to be
free of defects in material and workmanship for a period of one (1) year from the original
date of retail purchase, in accordance with the warranty regulations. If any defects occur
within the specified warranty period that are not caused by normal wear or inappropriate
use, SM Pro Audio shall, at its sole discretion, either repair or replace the product.
WARRANTY REGULATIONS
• Warranty is enforceable only by the original retail purchaser.
• Warranty services will be furnished only if the product is accompanied by an original retail
dealer’s invoice. Any product deemed eligible for repair or replacement by SM Pro Audio under
the terms of this warranty will be repaired or replaced at SM Pro Audio’s sole discretion.
• If the product needs to be modified or adapted in order to comply with applicable
technical or safety standards on a national or local level, in any country that is not the
country for which the product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in materials or workmanship.
• The warranty does not cover any such modification/adaptation, irrespective of whether it
was carried out properly or not. Under the terms of this warranty, SM Pro Audio shall not
be held responsible for any cost resulting from such a modification/adaptation.
• Free inspections, maintenance/repair work, and replacement of parts are expressly
excluded from this warranty, in particular if caused by inappropriate use. Likewise, the
warranty does not cover defects of expendable parts caused by normal wear of the product.
Expendable parts are typically pots, potentiometers, switches and similar components.
• Damages/defects caused by the following conditions are not covered by this warranty:
Misuse and/or abuse; Neglect or failure to operate the unit in compliance with the
instructions given in the user or service manuals; Connection or operation of the unit in
any way that does not comply with the technical or safety regulations applicable in the
country where the product is used; Damages/defects that are caused by any other condition
beyond the control of SM Pro Audio.
• Repairs and modifications performed by unauthorized personnel will void the warranty.
• Products that do not meet the terms of this warranty will be repaired solely at the buyer's
expense. SM Pro Audio will inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 4 weeks after notification, SM Pro Audio will return the
unit C.O.D. with a separate invoice for freight and packing. Such cost will also be invoiced
separately when the buyer has sent in a written repair order.
CLAIM FOR DAMAGES
Failure of SM Pro Audio to provide proper warranty service shall not entitle the buyer to
claim (consequential) damages. In no event shall the liability of SM Pro Audio exceed the
invoiced value of the product.
OTHER WARRANTY RIGHTS
This warranty does not exclude or limit the buyer's statutory rights provided by national
law, in particular, any such rights against the seller that arise from a legally effective
purchase contract.
