Problem
Cause
Action
No Picture
Poor connections.
Check all connections, make sure the
power inserter is properly
connected.
No power.
Check that the power adaptor is
plugged in and that the Mains
supply socket is switched on.
Poor Picture or Digital signal
breaking up (Pixelated)
Poor connections.
Check all connections, make sure the
power inserter is properly
connected.
Aerial is not aligned to the
transmitter or it is receiving a
reflected signal from nearby
structures.
Check
www.digitaluk.co.uk
for reception advice or point the aerial
in the same direction as neighbouring
houses
The Aerials position has low
signal levels.
If the Aerial has been loft mounted or
mounted beneath guttering/eaves, try
mounting in an unobstructed outside
position.
Excess cable or low grade coax
cable has been used.
Make sure new digital coax cable has
been used throughout and ithat there
are no tight bends in the cabling.
Signal level fluctuates or is
seasonally reduced (Tree foliage
growth in Spring/Summer).
Check that the signal is not obstructed
by buildings, nearby trees or satellite
dishes.
Distorted or Lines (Cross Chan-
nel Interference) across an
analogue picture, High Signal
level and Low Signal Quality
(Digital Bit Error Rate High).
In a strong signal area the signal
strength may need to be reduced by
fitting an attenuator.
© Philex Electronic Ltd. 2010 V2.1
TECHNICAL SPECIFICATIONS
Frequency Range
47-230MHz and
470-862MHz
Amplifier Gain
20+3dB
Power Supply
5V DC 40mA
Dimensions
160 x 200 x 40mm
Aerial & Bracket Weight
372g
For further information or any queries please contact
Technical Support: www.philex.com/support
Customer Care Line
Waste electrical and electronic products must
not be disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority for recycling advice.
Reception hints and troubleshooting
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