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What Does the Limited Product Warranty NOT Cover?
THIS LIMITED WARRANTY DOES NOT APPLY, AND IS VOID AND WITHOUT EFFECT AND COMPANY SHALL HAVE NO LIABILITY
WHATSOEVER FOR DEFECTS OF SUCH PRODUCT, WHERE:
The Product has been subjected to abuse, misuse, neglect, negligence, accident, improper testing, improper installation, improper
storage, improper handling, abnormal physical stress, abnormal environmental conditions, or use contrary to Seller’s installation and
maintenance instructions, restrictions on use and/or Important Safety Precautions.
The Product has been reconstructed, repaired, or altered by Persons other than Seller or its authorized Representative; or the Product
serial number is missing, or the anti-tampering seal or other anti-tampering device has been broken.
What Is The Period Of Coverage for the Limited Product Warranty?
This limited warranty starts on the original date of purchase and lasts for ONE (1) YEAR (the “Warranty Period“). The Warranty Period is
not extended if we repair or replace the Product. We may change the availability of this limited product warranty at our discretion, but any
changes will not be retroactive.
What Are Your Remedies Under the Limited Product Warranty?
With respect to any defective Product during the Warranty Period, Company will, in its sole discretion, repair or replace such Product free
of charge (including shipping and handling fees to return the repaired or replacement Product to you) or refund the price paid (including
any shipping or handling fees).
How Do You Obtain Warranty Service?
To obtain warranty service, you must, during the Warranty Period, first contact Customer Support to notify Company of any defect or
failure of the Product and obtain a Return Merchandise Authorization (“RMA“) number. No warranty service will be provided without an
RMA number. You may, at our discretion, be required to return the Product or destroy the Product and provide proof of destruction. When
required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment.
Company shall pay for shipping and handling charges in connection with performance of this limited warranty provided that Product is
returned by following the shipping instructions provided under authorized RMA along with valid proof of purchase. For additional RMA
process details go to www.sky-hawk.com.