SkyGuard MySOS User Manual Download Page 13

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Things to Remember

•

Fully complete the CSC online with all account and user details.

•

Ensure the device is charged daily.

•

Do not use excess force when plugging the charger into the USB port.

•

Ensure the device acquires a GPS signal every time it is powered on.

•

Ensure the device is carried with the user at all times.

•

When using the MySOS Mandown variant, ensure the device is worn in the
holster, or affixed securely using the ID badge holder accessory

If you have any queries about the use of your MySOS device, please
contact Customer Support. Our contact details can be found on
page 2.

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Summary of Contents for MySOS

Page 1: ...MySOS user guide Europe s Premier Personal Safety Service SG MD 370 Issue 7 Aug 2015...

Page 2: ...Mean 6 Getting Started 7 Enter your Account Details Charging the MySOS Device Switching the MySOS on and off Acquire GSM GPS signals Perform a Test Call How to Use Your Device 9 Activating an SOS Ala...

Page 3: ...ery 2 Mains charger 3 Three lanyards 4 User guide 5 Quick reference guide keyring 6 Keyring holder If you are missing any of the above please contact Customer Support between Monday Friday 9am 5 30pm...

Page 4: ...General Packet Radio Service a technology which allows the device to send its location IMC Skyguard s 24 7 Incident Management Centre GSM Global System for Mobile communications mobile phone network C...

Page 5: ...be read and understood before using your MySOS 1 2 3 4 6 5 7 8 9 11 10 1 GSM Light Amber 2 Battery Light Red 3 GPS Light Blue 4 CALL 2 Button 5 SOS Button 6 CALL 1 Button 7 SIM Card Slot 8 On Off Send...

Page 6: ...rapidly to acknowledge button press and will then double flash every two seconds while the request is being performed It will then flash normally Light double flashes every two seconds while performi...

Page 7: ...are willing to be contacted 24 hours a day to help in an emergency It is also useful to include your own mobile phone number as the Skyguard controllers may need to contact you directly in an incident...

Page 8: ...nit for four seconds and release the button when all the lights start to flash simultaneously Standing outside hold the MySOS where it has a clear and unobstructed view of the sky The device will scan...

Page 9: ...emergency alarm the controller will end the call and your test is complete How to Use Your Device Activating an SOS Alarm Press and hold the large SOS button for four seconds The battery light will st...

Page 10: ...may wish to leave a voice memo if you are going into a building or underground explaining who you are meeting and where as GPS is less likely to work in these situations A voice memo can be left by p...

Page 11: ...the Customer Service Centre where the position report will be shown on a map see below Note holding the side button for four seconds will switch the device off On Demand Position Request The telephon...

Page 12: ...e setup either with mandown permanently enabled or manually switched on off when required from within Skyguard s CSC portal Please check with your administrator or Skyguard Customer Support to establi...

Page 13: ...re the device acquires a GPS signal every time it is powered on Ensure the device is carried with the user at all times When using the MySOS Mandown variant ensure the device is worn in the holster or...

Page 14: ...Notes 14...

Page 15: ......

Page 16: ...rd House 457 Kingston Road Epsom Surrey KT19 0DB Telephone 0844 257 0314 Email customer support skyguard co uk www skyguard co uk Skyguard Ltd is part of the Send For Help Group Europe s Premier Perso...