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X80XX Digital Video Recorder User Manual…………………………………………………v1.3 

- 57 - 

 

 

Chapter 7 FAQ 

If your problem is not in below, call our hotline and we will resolve any issues or problems you may have.   

1.

 

Question

Why DVR can’t work after starting it?   

Answer

 

 

Check the adaptor input 

 

Check the on-off power line, does it well-connected? 

 

Check the on-off power 

 

Check the upgrade procedure whether it’s wrong 

 

Check the main board of DVR whether it’s ok 

2.

 

Question

Why DVR will automatic reboot or stop after starting DVR several minutes?   

Answer

 

 

Instability or low input voltage   

 

Bad track hard drive or the line of hard drive is bad 

 

On-off power supply is not enough 

 

The front-end video signal instability   

 

High temperature, too much dust, too bad the DVR operating environment 

 

The main board is not well-connected with other board 

 

The hardware of DVR is fault 

3.

 

Question: Why there is no output of single channel, multi channel or all channel video? 

Answer: 

 

Please check the adaptor of camera whether it is well-connected   

 

Please check the connect line for connecting video input and video output in the back board of 

DVR 

 

Please directly insert the video source into the display device, and check whether the video source 

and display device aspect of the problem. 

 

Check the brightness of the picture is 0, and bring it back to its original default setting 

 

No video input signal or too weak 

 

Display settings in the preview set to be closed 

Summary of Contents for 8004

Page 1: ... Recorder User Manual PLEASE READ CAREFULLY AND SAVE This manual contains important information about this product s operation If you are installing this product for others you must leave this manual for a copy with the end user ...

Page 2: ...X80XX Digital Video Recorder User Manual v1 3 1 ...

Page 3: ...X80XX Digital Video Recorder User Manual v1 3 2 ...

Page 4: ...0 3 2 SYSTEM OPERATION 11 3 2 1 START UP 11 3 2 2 SYSTEM LOGIN 11 3 2 3 GUI OPERATION 11 CHAPTER 4 IE OPERATION 29 4 1 FEATURE 29 4 2 RESTRICTION CONDITION 29 4 3 USER LOGIN 29 4 4 OPERATION INTERFACE 31 4 4 1 LIVE 31 4 4 2 PTZ CONTROL 31 4 4 3 ZOOM 32 4 4 4 Focus 32 4 4 5 Iris 32 4 4 6 PTZ PRESET 32 4 4 7 PLAY 32 4 4 8 OTHER OPERATION 32 4 4 9 REPALY 33 4 4 10 SETUP 36 4 4 11 RECORD 36 4 4 12 ALA...

Page 5: ...on rear panel 42 5 1 4 Connectors for Alarm 43 5 1 5 Alarm Input and Output 44 5 1 6 System Network Diagram 45 5 1 7 80XXB side panel control and port illumination 45 5 1 8 TV Remote Control Illumination 47 5 1 9 OSD basic adjustments 48 5 2 DVR HDD INSTALLATION DEMONSTRATION 53 5 2 1 HDD Installation 53 5 3 WIERLESS SETTING 55 CHAPTER 6 DEVICE PART 56 6 1 CHECK DEVICE PART 56 CHAPTER 7 FAQ 57 GUA...

Page 6: ...a only for W8004AP W8004B Support mobile surveillance Support network center management system CMS Remote power supply for 4 channel cameras only for 8004AP W8004AP 8004VP 8004TP 8004B W8004B with 15 6 inch fixed TFT monitor support TV function Applied in large surveillance area such as supermarket gas station factory etc X8008X Product features Advanced RTOS H 264 compression support D1 USB to up...

Page 7: ...X80XX Digital Video Recorder User Manual v1 3 6 1 2 1 Parameter X8004X Parameter ...

Page 8: ...prolonging device life please pay attention to the following details 1 When installing device please comply with all the electric product safty criterion 2 Power and ground Do not touch the power and DVR with a wet hand Do not drop liquid onto DVR Do not put others on DVR Please use soft dry cloth when clean DVR do not use chymistimpregnant ...

Page 9: ... select next or previous values Up Down directional keys Move selection up and down in setup menu Left Right directional keys Move cursors left or right in setup menu QUAD Switch 4 Channels FWD Fast forward the video while playback press PLAY to return to normal speed REV Reverse the video while playback press REW to switch press PLAY to return to normal speed POWER ON Reset the MDVR to Power on a...

Page 10: ...er is as follow a There are and for buttons the PTZ setting to adjust parameter click it can adjust the setting for PTZ b There is a sticker to show the volume on the volume adjustment interface Move the mouse to the corresponding position and click the left key The right side of sticker will show the volume click x to exit c Color adjustment can refer to the volume adjustment interface operation ...

Page 11: ...adjust the parameter on the volume color VGA border interface And the corresponding parameter will be display at the same time 2 In the Motion Detection setting interface you can use the left key to drag the frame to set the motion detection area 3 1 3 Menu Configuration You can control the DVR by a lot of menu operation This tree will show you the menu structure and it will be in details in the f...

Page 12: ...mat After formatting the system will restart 3 2 2 SYSTEM LOGIN Remark default device ID is 00000 and there is no password In order to keep safe please modify the user password and change the device ID in the base setup You can setup user and admin password Admin has all authorities while user has limited authorities of viewing image searching and play backing video When you input a password the s...

Page 13: ...ere are three methods of searching record Method 1 playback by date Date input You can adjust the checking date and time press Enter or input the number directly to adjust the year month date And then input time in the next box click play and then you can see the recording video Method 2 playback by recording status Input the date click search and you can see the recording status on this date Inst...

Page 14: ...a list Instruction 1 File Detail List Channel number shows the recording file belong to number showed channel record Recording time is the recording beginning time to end time SIZE is the size of this file Unit MByte TYPE is the type of recording file There are two types normal and alarm Backup in the lower right corner of menu can backup the selected files to USB storage 2 Moving the cursor to se...

Page 15: ... as follow Instruction 1 When USB device space is less than recording file the system will show Space no enough 2 Disconnect USB device directly when backup finished 3 RECORD MODE Move the cursor to RECORD Icon highlighted when selected and press Enter to enter into the setting interface As follow showed use direction keys and cursor to change the options CHANNEL ON Means the channel enable for re...

Page 16: ...des if set for detailed time please set in Recording period setting and then press Enter Impress color means no recording during this time Different colors mean different recording modes Red means alarm recording green means normal recording blue means no recording RECORD SIZE Press Enter or to choose the record size time There are 15min 30min 45min 60min four options that means it will pack as th...

Page 17: ...RMAT Flash Disk Move cursor there to select device and press APLLY to format Note DVR system will restart after HDD formatted but no restart for U Flash disk format 5 BASIC SETUP Move cursor to select BASIC SETUP The big icon means select ok and press ENTER to enter into the system language setup interface Basic setup includes language date time password display and video audio and exit six option...

Page 18: ...ing format TIME Press Enter or or press number key to choose the date TIME FORMAT Press ENTER to switch between the date patterns there are 12 HOURS and 24 HOURS two options Left time will be displayed with corresponding format Remark Have to move the cursor to the MODIFY TIME AND DATE and press APPLY to save it otherwise it won t save the modify if you exit this interface 8 SECURITY Move the curs...

Page 19: ...ress Enter to enter into the setting interface POSITION press Enter to switch name location there are 5 options bottom left top left bottom right top right and OFF COLOR press Enter to enter into setting interface as following Press Enter or directly drag the cursor to set colors including chromaticity luminosity contrast and saturation press APPLY to save the parameters PREVIEW ON Means the chann...

Page 20: ...e the cursor to ADVANCE SETUP Icon highlighted when selected press Enter to enter into setting interface Picture is below Advanced Function include Alarm settings system information Motion detection mobile phone monitoring system maintenance PTZ and network setting 12 ALARM SETUP Move the cursor to ALARM SETUP Icon highlighted when selected press Enter to enter into setting interface Picture is be...

Page 21: ...space please change HDD after shutdown VIDEO LOSS turn on when one channel has no video input it will display video loss in live view ALARM MANAGE There are alarm output buzzer and post REC OUTPUT when an alarm triggered the alarm output time will be 0 second 10 seconds 20 seconds 40 seconds or 60 seconds BUZZER buzzer calling time setup when alarm triggered 0 second 10 seconds 20 seconds 40 secon...

Page 22: ...n or turn off the motion detection for each channel SENSITIVITY each channel has corresponding sensitivity setting including four standards high relative high medium and low press Enter key to switch MD AREA each channel has corresponding regional motion detecting setting move the cursor to corresponding setting press Enter to enter regional setting interface red area means it have activated motio...

Page 23: ...d drag the frame to setup the region for motion detection 15 Mobile Surveillance Move the cursor to MOBLE Icon highlighted when selected press Enter to enter into setting interface Picture is below NETWORK CHANNEL select the channel for network transfer and press Enter to switch different channels WIRELESS NETWORK Select different mobile network from the options of 3G 2 5G and 2 75G and press Ente...

Page 24: ...ETUP Move the cursor to PTZ SETUP Icon highlighted when selected press Enter to enter into setting interface you can setup the parameters for each channel separately With direction key or move cursor to the option and press Enter to switch different channels CHANNEL The channel of PTZ connected PROTOCOL select the protocol of different PTZ there are two protocols to switch and the default is Pelco...

Page 25: ...highlighted when selected and press Enter to enter into setting interface picture is below CONNECT NETWORK TYPE There are PPPOE DHCP Static three options 1 Static Select Static in the CONNECT NETWORK TYPE and press Enter to enter into the interface as followings MEDIA PORT transfers video data between client and device WEB PORT setup the port of IE browser via HTTP ...

Page 26: ...tart system when select DHCP and it will automatically connect with DHCP server Will allot IP address when connect ok and the address will showed on the interface 3 PPPoE Select the PPPOE and enter the interface as followings MEDIA PORT Port for private protocol of DVR and PC default 9000 If this port of computer is applied by other server please change to other free port WEB PORT Http port Defaul...

Page 27: ...Please type in the IE address as follow http members dyndns org to register a new user 1 Fill out all the information then submit 2 Minutes later you will get a mail from dyndns which include the primary password for the user you just register 3 Then please login http members dyndns org with the new user and password click domain name management to enter into the operating interface then select ne...

Page 28: ... to internet via PPPoE mode automatically if success it will got a dynamic public IP 8 ping xxx xxx xxx xxx The public IP of DVR to check whether the network is ok and ping xxx xxx xxx the domain name of DVR to check whether the DDNS settings is ok 9 Open IE browser and type in the domain name of DDNS if WEB port is not 80 you should add a port please refer to IE setup 10 Please download the IE co...

Page 29: ...uggest stopping router s DHCP function DVR and the computer all adopt IP Notice DVR computer and router s IP must in the same subnet and the sub mask gateway DVR internet setting Computer internet setting 6 Operate normal data via computer This can check if above setting is correct 7 Input IP address to check if it can visit DVR 8 Add DVR s port transfer function Add DVR s media port and WEB port ...

Page 30: ...outer 5 Use a computer of LAN input IP of LAN and port number into IE address column to visit the DVR 6 Use internet remote computer input IP and port number of router to IE address column to visit DVR you can start DDNS function After finishing DDNS register and setting users can visit via DDNS and port number This can avoid remembering complex IP Chapter 4 IE OPERATION 4 1 FEATURE Through the IE...

Page 31: ...ttp 192 168 0 102 8088 should input When the net is connected IE will automatically download the file to PC as following The process will last for 1 2 minutes Please click If your browser does not support the ActiveX to download please click here when downloading is not successful System will automatically enter GUI as follows Chinese English selectable ...

Page 32: ...enter IE interface If input is wrong click Reset to delete and rein put 4 4 OPERATION INTERFACE There are Live view Playback and Setup options in the main interface please press them to access it 4 4 1 LIVE Click to enter into the interface as followings 4 4 2 PTZ CONTROL Change the focus preset aperture to control the PTZ Click to up down left right control movement of the PTZ When hold on the on...

Page 33: ...ocal disk system save default route is C DVR Quickly start all channels recording video here the left up corner of each channel have normal recording video symbol R click icon to switch between signal screen quad nine 16 split Volume adjust button 4 4 8 OTHER OPERATION 1 Select one channel at preview screen the selected channel s frame will be change to RED double click left key enter to the selec...

Page 34: ...key at one live view screen click open all windows or close all windows will quickly open close all windows 4 4 9 REPALY Click REPLAY to enter into playback interface Click right up of calendar interface and to setup the month for searching click refurbish at the calendar interface will display the recording information of current month ...

Page 35: ... date click the date will search that days recording file list For example the above picture display 2008 Dec 3rd 4th 5th 6th 8th 9th 10th 11th 12th 17th 18th have recording video and system date is 18th Dec 2008 currently search date is 17th Dec At the below of calendar select channel and type click SEARCH the result will display as follow ...

Page 36: ...rogress green progress bar shows playback progress Switch between pause play Stop play Fast play Slow play Pause at next frame Convert H 264 file to H avi file click this button access into file convert setting interface as follow SOURCE FILE Click to setup the H 264 file to convert DESTINATION FILE Click to setup the directory for saving avi file After setting click file convert start the convert...

Page 37: ...d system information six menus 4 4 11 RECORD Click RECORD to enter into setup interface you can check the parameter settings as in GUI of DVR 4 4 12 ALARM SETTING Click ALARM to enter into setup interface you can check the parameter settings as in GUI of DVR 4 4 13 PTZ Click PTZ to enter into setup interface you can check the parameter settings as in GUI of DVR ...

Page 38: ...X80XX Digital Video Recorder User Manual v1 3 37 4 4 14 NETWORK Click NETWORK to enter into setup interface you can check the parameter settings as in GUI of DVR ...

Page 39: ...e for traffic that matches internet this bandwidth depends on the place normally around 256 or 384 kbps FILE SAVE PATH capture picture and recording video save path IE login password and DST settings you can check as DVR setting 4 4 16 HOST INFO Click HOST INFO to enter into system information interface see below picture this interface shows HDD status remain record time firmware version MAC Addre...

Page 40: ...X80XX Digital Video Recorder User Manual v1 3 39 Chapter 5 DVR Installation Guideline 5 1 Product Overview 5 1 1 Product Photo ...

Page 41: ...four buttons which can move cursor to setup and control PTZ OK PTZ OK PTZ Confirm operation or into PTZ control panel under live view Stop key Stop button Speed choice fast forward button fast reverse button Pause key pause key Single image CH1 CH2 CH3 CH4 single image choice palyback PLAY recording playback button MENU EXIT Enter into main menu under live view or exit sub menu HDD HDD Status Cont...

Page 42: ...or light on HDD is recording If the light is off HDD stop working REC HDD recording indicator light ALARM Alarm indicator light Single channel CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 single channel selection HDD FALL HDD full indicator light 100ML Net working indicator light LINK Net connection indicator light Control key POWER Power indicator light Remote control receiver IR IR Remote control Receiver ...

Page 43: ...X80XX Digital Video Recorder User Manual v1 3 42 5 1 3 The definition of buttons and connectors on rear panel 8008 back panel wiring diagram 8004 back panel wiring diagram ...

Page 44: ...utput for alarm RS485 RS 485 for connecting PTZ RS232 For connecting PC 6 12V Power supply for DC relay and the current is 100MA make sure short circuit can not happen 7 Network For connecting Ethernet 8 VGA output For connecting VGA monitor 9 USB2 0 Copy video record via USB2 0 10 USB MOUSE Mouse operation equipment 11 audio output For connection audio output 12 Fan Please check the fan function ...

Page 45: ...here are 8 sets alarm input connector and 1 set output for this DVR Alarm input is for connection IR annunciation fog sensor The connection diagram of DC alarm inout as following Connection diagram of AC alarm input as following The connection diagram of alarm output as following ...

Page 46: ...X80XX Digital Video Recorder User Manual v1 3 45 5 1 6 System Network Diagram 5 1 7 80XXB side panel control and port illumination 一 panel control illumination 1 schematic diagram ...

Page 47: ... Illuminations AUDIO OUT audio output port L R can connect with earphones and other kinds of audio equipments PC AUDIO IN audio Input port L R can connect with computer sound card AV AUDIO IN RIGHT S port AV port right audio input AV AUDIO IN LEFT S port AV port left audio input S VIDEO IN S video input can receive S video signal from external AV equipments AV IN Composite Video Input port is used...

Page 48: ... direction key 7 Increase volume right direction key 8 television channel key with a minus sign 9 television channel key with a plus sign 10 0 9 Television channel selection key 11 MODE Simple menu mode volume brightness contrast saturation 12 selection key for single digit or double digit television channel 13 INFO display current channel under TV mode 14 return to previous channel under TV mode ...

Page 49: ...volume adjustment menu adjustment Input selection 1 Press MEMU key to enter into setup interface and press up down direction key to move the blue bar to choose segments 2 Pressing MENU key again can enter different sub menus such as the below diagram Press up down key to choose segments Menu name menu diagram Item illumination Image setting Return Brightness Contrast Saturation Color ...

Page 50: ...Video Recorder User Manual v1 3 49 Television setting Return Sound items item leaping automatic search manual search Color setting Return Color regulating color Red Green Blue Volume setting Return Mute sound volume ...

Page 51: ...0 Menu setting Return Language Menu display time Power saving time Resetting 4 3 Input selection Exit VGA DVR AV SVIDEO TV 3 Under different sub menus continue to press MENU key can choose adjust different value or items As shown in the below figure ...

Page 52: ...OL key to increase intensify the value press VOL key to decrease reduce the value Return Sound Item Item leaping automatic search manual search press MENU or OK key on the remote control to confirm the sub menus Return Color regulating Color Red Green Blue Press VOL key to intensify increase value and press VOL to reduce decrease value ...

Page 53: ...ify increase value and press VOL to reduce decrease value Return Language Menu display time Power saving time Resetting 4 3 Press MENU or OK key on the remote control to confirm the sub menus Press VOL key to intensify increase value and press VOL to reduce decrease value EXIT VGA DVR AV SVIDEO TV Press MENU or OK key on the remote control to confirm the sub menus ...

Page 54: ...e between 4 3 and 16 9 2 Volume adjustment Before entering into menu press VOL key to regulate volume Attention when adjusting volume press VOL first can adjust volume if press VOL first only can switch the scene between 4 3 and 16 9 3 Channel adjustment only under TV mode Before entering into MENU press CH to choose different channels 4 Signal Selection Choose current input signal DVR mode defaul...

Page 55: ... 2 Connect HDD line as follows 3 Install the HDD onto HDD plate as shown in the following diagram and then screws around 4 Fix the HDD plate on the DVR device and then cover the DVR and screw Notice Newly installed HDD should format before recording ...

Page 56: ...will display images of 2 Digital Wireless cameras B Digital wireless camera and riceiver are paired in factory Follow below steps for Digital Wireless Camera Pairing if necessary It is highly recommended to pair the camera before hardware installation Before pairing the camera make sure camera is power ON camera status indicator as shown a Press PAIR1 or PAIR2 on the receiver b System will count d...

Page 57: ...X80XX Digital Video Recorder User Manual v1 3 56 Chapter 6 Device Part 6 1 Check Device part 1 Digital Video Recorder 1 SET 2 Standard Part 3 Optional Part ...

Page 58: ... off power supply is not enough The front end video signal instability High temperature too much dust too bad the DVR operating environment The main board is not well connected with other board The hardware of DVR is fault 3 Question Why there is no output of single channel multi channel or all channel video Answer Please check the adaptor of camera whether it is well connected Please check the co...

Page 59: ...means there is no HDD the HDD is bad or the space of HDD is full 6 Question Why DVR has the problem of real time image such as video image color serious bright distortion Answer BNC output select PAL and NTSC is not correct the image will be black and white DVR does not match with monitor The video transmission distance is too far The setting of dvr color brightness and so on is wrong 7 Question W...

Page 60: ...ht mouse button does not work how to stop recording Answer The Stop recording by the right mouse button is only suitable for Manual recording It can t stop recording when it s in start recording or the video in video plan If you want to stop recording please set the time is not recording 12 Question How much space of HDD for recording per hour Answer Each channel takes about 14Mbyte for audio reco...

Page 61: ...onnect two loop access at the same time 16 Question Why remote control can t work Answer The address of remote control is not correct The distance of remote control is too far or the angle is too biased Remote control batteries run out Remote control is damaged or the front panel of dvr is damaged 17 Question Why WEB can t log Answer Please check the network whether it s connected And check if the...

Page 62: ...k the recording by IE Answer If you visit DVR by IE please choose Wan in web environment Please try to Close windows by the right mouse button and try to Open windows 19 Question Why it displays other members are setting while setting DVR by IE Answer Please check the DVR configuration interface is in the state of open Please exit DVR ...

Page 63: ...ng this card will not be guarantee User File User name User name User name User name Sex Sex Sex Sex Age Age Age Age Address Address Address Address Telephone Telephone Telephone Telephone Zip Zip Zip Zip Purchasing Purchasing Purchasing Purchasing Address Address Address Address Retail price Retail price Retail price Retail price Order No Order No Order No Order No Commodity name Commodity name C...

Page 64: ...X80XX Digital Video Recorder User Manual v1 3 63 Invoi Invoi Invoi Invoice Attach ce Attach ce Attach ce Attach ...

Page 65: ...X80XX Digital Video Recorder User Manual v1 3 64 Memorandum ...

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