Sky Sat Mini HD PVR Ready, User Manual, Page: 57 / 64

Troubleshooting
Problem Solution
Does not display any
message on the front panel.
9
Check the main power cable and check that it is plugged
into a suitable power outlet.
9
Check the STB main power switch ‘ON’ at the rear of the
STB.
No Picture
9
See ‘Does not display any message on the front panel’
above.
9
To match the STB system with your TV system (PAL/NTSC),
press
V.Format button until a picture is displayed.
9
Check the video output port is firmly connected to the TV
or VCR.
9
Check that you have selected the Video Input on your TV.
9
Press the STB button on the remote to assure you are
controlling the STB and no other device with the remote.
9
Check the brightness level of the TV.
9
Check the resolution that your TV supports, and set the
proper resolution with the remote
Resolution button to
obtain a picture.
Poor picture quality
9
See ‘No Picture’ above.
9
Check the signal level, if this is low then tries adjusting the
alignment of your dish.
No Sound
9
See ‘No Picture’ above.
9
Check the volume level of the TV and STB.
9
Check the Mute status of the TV and STB.
Remote Control does not
operate
9
Point remote control directly towards the STB.
9
Check that the STB button lights up when you press any
button
9
Check and replace batteries.
No or Bad Signal
9
Check the LNB ; Replace the LNB if necessary.
9
Check the cable from the LNB.
9
Check the position of the dish; realign dish if necessary.
9
If you are using a DiSEqC 1.0 switch, check that you have
connected and programmed the LNBs to the correct
connections on the switch.
9
Check the ‘Signal Level’ and the ‘Signal Quality’.
57
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