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4.2 Order printing 

If setting "auto print", the sms printer will automatically print a received order. If 
setting "manual  print",  when receiving  a new  order, the sms printer  will  print it 
after operator press the button "PRINT". 

4.3 Prompt for a new order   

When an order comes: 
(1) Usually you are supposed to select 

“auto print”, when a new order comes, it 

will print automatically. 
(2) It will ring to push you to deal with the order. I will ring 30 times maximumly, 
enough  long  to  prompt  you  to  process  it.  Press  any  key  to  stop  the  ring, 
especially when you are processing an order. 
Furthermore  the  ring  tone  and  its  volume  can  be  adjusted,  press 

“Confirm”, 

press 

▲▼

  key to select 

“User Profiles”, select “Message” tone and message 

volume.     

SMS server 

(WEB server)   

Receiving new order 

by SMS or GPRS 

Print 

order 

automatically  or  press 

"OK"  to  print,  not  print 

customer's 

phone   

number   

Printer will show: 
"please  press  'OK'  to 
accept  or  'C' to reject   
the order" 

Press "OK" to accept     

Press "C" to reject     

Input delivery time     

Print phone number 

and delivery time 

Send confirmation to 

server 

Select rejection reason 

Send rejection message 

to server   

Print rejection info 

Send new order to printer by SMS or 

printer get new order from server via GPRS

 

Summary of Contents for FCS10

Page 1: ...1 SMS GPRS Printer FCS10 User Manual V1 9 SKY MICROWAVE Http www Skymicrowave com ...

Page 2: ...for SMS Users 7 3 2 Configurations for GPRS Users 7 3 3 Menu details 8 4 Order receiving and processing 13 4 1 Order receiving and processing flow 13 4 2 Order printing 14 Send new order to printer by SMS or 14 4 3 Prompt for a new order 14 4 4 Order processing 15 4 5 Order management 15 4 6 Order processing when out of paper 15 5 Order format example 16 6 How To Use Parameters Tools 17 6 1 Parame...

Page 3: ... to customers in time as required This not only brings much convenience for customers but also makes a new sales channel for restaurants without increase of cost Except food ordering this internet buy can also be extended to other applications such as flower ordering and groceries ordering bank services etc We call this device SMS PRINTER 1 2 Main functions and properties Print SMS automatically S...

Page 4: ...ncy GSM850 824 849MHz E GSM900 880 915MHz DCS1800 1710 1785MHz PCS1900 1850 1910MHz 7 Transmitting power GSM850 33 dBm 2 dBm E GSM900 33 dBm 2 dBm DCS1800 30 dBm 2 dBm PCS1900 30 dBm 2 dBm 8 Antenna gain 2 5dbm 9 Temperature 0 50 10 Print Thermal printing 57 50 12 Printing speed At least 60mm sec 480 dot line sec 13 Printing range 48mm 14 Printing vertical row 16 Chinese 32 English 15 Printing lon...

Page 5: ... menu 0 9 Digital keys used to dial edit message etc key you can input different symbol such as etc when setting up key Used to change input method when editing message move the cursor up in operation to select the last item of menu move the cursor down in operation to select the next item of menu Move the cursor back in operation to add or delete also used to adjust volume during call connection ...

Page 6: ...the left side of the sms printer screw it clockwise 2 4 Power on Connect one end of AC adapter to the device and another end to 220V AC socket move the switch at the back of the device at the position of ON the device is on and display version number then it will search wireless network when succeeds it will enter into idle state and display company s logo 2 5 Screen Display in Standby Mode LOGO D...

Page 7: ...nter number in the menu which is order sender s number that is SMS gateway number If you use your mobile to do the test then your mobile s number is SMS center number With this configuration the SMS printer will only accept the short message from SMS center to prevent receiving growing garbage messages 3 2 Configurations for GPRS Users For GPRS users which use GPRS to deliver food order select SMS...

Page 8: ...rder Manual When receiving an order press Print key to print Print Date Enable Print date and time Disable Not print date and time Print Sender Number Enable Print sender s number Disable Not print sender s number Print Count 1 2 3 4 Set bill number to be printed System Setting RES ID Set device ID or restaurant ID shop ID when RES_ID this is a general sms printer Enable Dial Enable Disable Passwo...

Page 9: ...means sms printer will try to get orders from server every 30s IP IP address of server Port Server s port APN Server s gateway UserName GPRS user name Password GPRS password File Path New order path in server Callback Path File path in server for reply message Order Manage Confirmed N Order 1 N mean the total number of accepted orders Order 2 Order 3 Rejected N N mean the total number of rejected ...

Page 10: ...mber in SIM and fixed phone Messaging Write message Send to Input method Advanced Save to Drafts Inbox View Reply by SMS Call sender Forward Save to Phonebook Delete Delete all Drafts View Send Edit Delete Delete all Outbox Sent messages View Forward Delete Delete all Delete messages Inbox Drafts Outbox Sent messages All messages Message settings Profile settings Profile 1 Profile 2 Profile 3 Prof...

Page 11: ...rred connection PreferGPRS PreferGSM GSM Only Call center Call history Missed calls View Call Send text message Save to phonebook Edit before Call Delete Dialled calls View Call Send text message Save to phonebook Edit before Call Delete Received calls View Call Send text message Save to phonebook Edit before Call Delete ...

Page 12: ...gs Phone settings Time and date Set home city Set time date Set format Schedule power on off 00 00 00 00 Language English Chinese Pref input method ABC abc Simplified Chinese stroke Smart Pinyin Numeric Contrast Misc settings LCD backlight Network settings Network selection New search Select network Selection mode GPRS connection When needed Always Security SIM security PIN lock ...

Page 13: ...ad lock Off 5sec 5min Connectivity Restore factory Settings User profiles Caller ringtone change save Ringtone volume To use to adjust volume Message change save Message volume Key Tone on System Tone on Services 4 Order receiving and processing 4 1 Order receiving and processing flow ...

Page 14: ...ny key to stop the ring especially when you are processing an order Furthermore the ring tone and its volume can be adjusted press Confirm press key to select User Profiles select Message tone and message volume SMS server WEB server Receiving new order by SMS or GPRS Print order automatically or press OK to print not print customer s phone number Printer will show please press OK to accept or C t...

Page 15: ... a wrong button for example you press C for accepted order by mistake then you can press cancel to return Then press OK to accept The reply contents to server can be customized based on your requirements Some clients don t like to input delivery time or reject reason only press OK to accept or C to reject our printer supports this function 4 5 Order management Restaurant guy can inquire the proces...

Page 16: ...fied Customer Type 5 Not Verified Payment Status 6 Order paid Payment Status 7 Order not paid The following is one of the examples of contents of a practical order for a restaurant with Rest_id 5 Order type is 1 Order number 123 5 1 123 2 prawn 8 3 Chicken 4 5 1 lamb 8 1 00 0 50 22 4 eric_chen 111 5 Ave SW Suite 339 Calgary 20 15 16 09 2012 20 6 paypal 07922911811 can I have soy sauce New order pa...

Page 17: ...17 6 How To Use Parameters Tools 6 1 Parameters making and download 1 Decompress file 2 Click into folder Parameters Tools 3 Click SMS Printer setting Parameters Tools exe ...

Page 18: ...If Click Export the parameters will be exported and stored in a file Config 7 If Click Download the setting parameters will be downloaded to SMS Printer 6 2 How to print Page Header and Page Footer Assuming the following is the ticket header you have designed WWW GOODFOOD COM Pizza Place 123 North Load Shen Zhen Then you can fill in the following contents in the item of page header in the paramete...

Page 19: ...ate in your server Be remember to config the update filepath in printer by parameter tools Then put new firmware mre vxp in your update file path 2 Press 9999 on printer the screen will pop up your update file path http www abc com gprsprinter update then press confirm it will automatically download firmware via air from the server It will usually take at most 15 s to finish the downloading For th...

Page 20: ...ethod 2 Dial phone number click CONFIRM button select Call in menu 8 2 Receiving a call When there is a incoming call it rings and displays caller s number on screen If the caller s number is in phonebook it displays caller s name There are two ways to pick up the call Method 1 press the hand free button to connect Method 2 click CONFIRM button select Answer in menu ...

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