15
• Make s
ure the phone is connected to a network, and the network is not
overloaded or invalid
• Consult your network operator for verification of the situation (credit,
SIM card valid, etc.)
•
Make sure you have not barred outgoing calls
•
Make sure your phone is not flight mode
Can not answer a call
• Make sure the phone is switched on and connected to the network
(check for overloaded or unavailable network)
• Consult your network operator fo
r verification of the situation (credit,
SIM card valid, etc.)
• Make su
re you do not transfer calls
• Make sure you have not barred certain calls
• Ensure that your phone is not flight mode
Call, the screen does not display the caller's name / number
• Co
nsult the operator to verify whether you have applied for this service
•
The caller has hidden their phone number
Can not find my contacts
• Make sure the SIM card is not damaged
• Make sure your SIM card is inserted correctly
Call quality is not very good
•
During the call you can press the volume keys to adjust the volume
•
Check the network signal
•
Make sure the phone's receiver and speaker connectors are clean
Can not use the functions described in this manual
• verification of the operator to ensure
that the services you have
requested
• Check to make sure this function
without the use of other accessories
After selecting a number from your contacts, the number can not be set
aside
•
Confirm your phone number is recorded accurately
• In international
calls to ensure that you have to dial the country code
Unable to create a new contact in Contacts
•
Make sure the SIM card is not full; delete some contacts or contacts
stored in the phone directory (such as work or personal directories) in
Callers are unable to leave a message on my voicemail
•
Contact your network operator to check service availability
Unable to listen to voice mail
• Make sure your operator's voicemail number is correctly entered to the
"voice mailbox number" on
• If the network is busy
, please try again later
Unable to send and receive MMS