14
Q: Would you give some examples of abnormal use or strain, ne-
glect or abuse which may affect warranty?
A: These terms are general and overlap each other in areas.
Some specific examples may include: running the snowmo-
bile out of oil, chain failure caused by a Iack of lubrication, op-
erating the snowmobile with a broken or damaged part which
causes another part to fail, and so on. If you have any specific
questions on operation or maintenance, please contact your
dealer for advice.
Q: What costs are my responsibility during the warranty period?
A: The customer’s responsibility includes all costs of normal
maintenance services, non-warranty repairs, accidents and
collision damage, as well as oils, and spark plugs, and inciden-
tal or consequential damage costs as explained in the warran-
ty.
Q: Are “Genuine” Bombardier replacement parts used in warranty
repairs covered by warranty?
A: Yes. When installed by an authorized dealer, any “Genuine”
Bombardier part used in warranty repairs assumes the re-
maining warranty that exists on the snowmobile.
Q: If I sell my snowmobile within the warranty period, will the new
owner qualify for the balance of the warranty?
A: Yes, provided the re-sale has been registered with the manu-
facturer.
Q: How can I receive the best owner assistance?
A: The satisfaction and goodwill of the owners of Bombardier
products are of primary concern to your dealer and Bombar-
dier. Normally, any problems that arise in connection with the
sales transaction or the operation of your snowmobile will be
handled by your Dealers Sales or Service Departments. It is
recognized, however, that despite the best intentions of ev-
eryone concerned, misunderstandings will sometimes occur.
Frequently, complaints are the result of a breakdown in com-
munications and can quickly be resolved by a member of the
dealership management. If the problem already has been re-
viewed with the Sales Manager or Service Manager, contact
the Dealer himself or the General Manager.
We are always pleased to receive your comments on the SKI-DOO
snowmobile.
Mmo2000-003a.book Page 14 Thursday, May 6, 1999 9:48 AM
