23
Troubleshooting
If you see this on the screen: Try this:
—
•
No program information, such as artist name,
song title, or channel exists .
If this happens:
•
Try this:
You do not receive all the
channels to which you
subscribed
•
If you have not yet activated your service, refer
to the Activation or Subscribe section in the
User Guide which accompanied your Radio (go
to
www .siriusxm .com/guides
) .
•
Go to
www .siriusxm .com/refresh
and follow the
directions to refresh your Radio .
•
Call 1-866-635-2349 for further assistance .
No audio
•
Check all cables between your Radio and your
stereo system or powered speakers for a firm
and secure connection .
•
Ensure you have selected the proper input
source on your stereo system, or try another
source .
•
Increase the audio level of the Radio . Refer to
the User Guide which accompanied your Radio
for instructions (go to
www .siriusxm .com/
guides
) .
Audio sounds too soft
•
Raise the volume of your stereo system or
powered speakers, or increase the audio level
of your Radio until the sound quality improves .
Refer to the User Guide which accompanied
your Radio for instructions (go to
www .
siriusxm .com/guides
) .
No song title or artist name is
displayed
•
The information may not be available or
updates may be in progress .
Troubleshooting
