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Appendix A – Error Handling
ID
entity
6204
User’s Guide
85
Major Error
Event
Description
Corrective Action
MDM_RESET_
COMPLETE_MDM_
DOWN
event.error.hw
The main processor has
reset the modem, but has
been unable to
communicate with it.
Perform reader reboot. If condition
persists, contact Sirit support.
MDM_RF_VOLTAGE_
FAULT
event.error.hw
RF subsystem voltage
below acceptable level.
(May be seen when unit
powered off.)
Verify correct operational voltage is
being supplied to reader. Verify power
supply voltages meet Sirit specifications.
If condition persists, contact Sirit
support.
MDM_RX_TRAIN_
TIMEOUT
event.error.sw
The modem has exceeded
the receiver training time
limit.
If condition persists, contact Sirit
support.
MDM_UNKNOWN_
PROTOCOL
event.error.sw
The modem detected an
unsupported protocol.
If condition persists, contact Sirit
support.
MDM_UNKNOWN_
TX_INTERP_RATE
event.error.sw
The modem detected an
unsupported transmit
interpolation rate.
Contact Sirit support.
MDM_UNKNOWN_
TX_TEST_MODE
event.error.sw
The modem detected an
unsupported transmit test
mode.
Contact Sirit support.
MDM_UNKNOWN_TX
_WAVEFORM_TYPE
event.error.sw
The modem detected an
unsupported transmit
waveform.
Contact Sirit support.
SPARSE_ARRAY_
BOUNDS_CHECK
event.error.sw
Software attempted to
index beyong the limits of
the sparse array.
Contact Sirit support.
SYSLOG_INVALID_
LOG_LEVEL
event.error.sw
Invalid level specified in C2
command for remote
syslog.
Verify the correct logging level of syslog
messages sent to the specified remote
syslog file server. If condition persists,
contact Sirit support.
MDM_SYNC_NO_SIG
NAL_DETECTED
event.error.hw
Unable to detect
synchronization signal.
Verify synchronization cables are
appropriately connected and a device
(GPS or other reader) exists which is
generating a sync signal.
