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3. Warranty Policy

In the normal use of the products you purchased, free warranty service will be provided from the date of

purchase whenever the quality problems caused by raw materials or production process are concerned. However,

due to the user's failure to install, disassemble or improperly use the product according to the requirements of this

product manual, the company provides maintenance services, but charges appropriate maintenance fees. The

warranty period is as follows:

Product category

Warranty Period

Shelled product

6years

Unshelled product

3years

Note: Accessories are not covered by warranty.

Warranty Terms:

1. From the date of purchase, in the case of normal use (determined by the company's authorized

technicians), the failed product will be repaired free of charge during the warranty period.

2. Products that have been repaired or modified by a maintenance personnel other than our company

during the warranty period, or that have been improperly installed, incorrectly input voltage, improperly

used, accidental events or natural disasters, etc., are not covered by the warranty.

3. Before accepting the warranty service, the customer is required to prove the date of purchase of the

product by presenting the warranty card or purchasing the invoice. Otherwise, the warranty cannot be

guaranteed.

4. For all warranty or repair products, the customer bears the risk of shipping and shipping costs.

5. If the product exceeds the warranty period or does not meet the warranty requirements, the company will

provide charge maintenance.

6. The warranty terms for customized and ODM products should be defined in the contract.

7. Other verbal commitments that conflict with this warranty would be executed with reference to this

warranty.

8. Our company's responsibility for the manufacture, sale and use of the products shall not exceed the

original cost of the products. The company does not assume any joint responsibility.

9. The right to interpret this clause belongs to the company.

C2000-A1-SDX2000-AX3 User Manual

12 / 12

SinoCon Co., Ltd. 

www.sinoconsys.com

Summary of Contents for KonNaD C2000-A1-SDX2000-AX3

Page 1: ...Last updated 2019 12 13 C2000 A1 SDX2000 AX3 User Manual Ethernet 2DI Remote I O Module Ethernet Digital I O Module SinoCon Co Ltd...

Page 2: ...dware Description 1 1 Specifications 1 2 Apprearance 1 3 Indicators 1 4 Port Description 1 5 Product Dimensions 1 6 Installation Method 2 Package Contents 3 Warranty Policy C2000 A1 SDX2000 AX3 User M...

Page 3: ...liability stated by SinoCon in the terms and conditions of sale of its products and SinoCon makes no warranties regarding the sale or use of KonNaD products including the suitability for the specific...

Page 4: ...C2000 A1 SDX2000 AX3 User Manual 4 12 SinoCon Co Ltd www sinoconsys com...

Page 5: ...Communication Distance 100m Industrial Protocols Standard Modbus TCP Protocol Protocol Mode Support TCP Server Client Mode Downstream Serial Port Serial Standard RS485 No of Ports 1 Connector Terminal...

Page 6: ...ts Operating Temperature 40 85 Storage Temperature 60 125 Ambient Relative Humidity 5 95 RH non condensing Classification Parameter Specification C2000 A1 SDX2000 AX3 User Manual 6 12 SinoCon Co Ltd w...

Page 7: ...1 2 Apprearance C2000 A1 SDX2000 AX3 User Manual 7 12 SinoCon Co Ltd www sinoconsys com...

Page 8: ...t RXD RS485 data receive indicator Steady on RS485 line fault please check if the positive and negative poles of 485 line are reversed Flashing RS485 receiving data Off RS485 no receiving data TXD RS4...

Page 9: ...RVV 2 0 5 Ethernet Ethernet RJ45 Ethernet port CAT 5e Downstream Serial Port 485 485 RS485 RS485 downward RVSP 2 1 0 Power Input V V Power supply input positive power supply input negative RVV 2 1 0 P...

Page 10: ...1 5 Product Dimensions unit mm inch 1 6 Installation Method C2000 A1 SDX2000 AX3 User Manual 10 12 SinoCon Co Ltd www sinoconsys com...

Page 11: ...2 Package Contents No Contents 1 Device contain mounting kit 1 2 Terminal block 1 set 3 Installation guide card 1 C2000 A1 SDX2000 AX3 User Manual 11 12 SinoCon Co Ltd www sinoconsys com...

Page 12: ...period or that have been improperly installed incorrectly input voltage improperly used accidental events or natural disasters etc are not covered by the warranty 3 Before accepting the warranty serv...

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