
29
SERVICE
Does your SINN watch need an inspection, repair, retrofitting or reconditioning?
If possible, please use our service order form. For information about our service
order form, please refer to the section entitled “Customer Service” on our website
www.sinn.de/en and to the section entitled “Servicing and repairs” in our general
terms and conditions at www.sinn.de/en. We would be happy to send you a copy
of the general terms and conditions.
Our international partners generally offer on-site service. However, should they
be unable to provide a certain service, they will organise the safe dispatch and
return of the SINN watch to our manufactory in Germany. Please be aware that our
partners will wait until they have a sufficient number of SINN watches before they
post a shipment, in order to keep transport costs and customs duties to a minimum.
This will increase the processing time.
Alternatively, you can send your SINN watch to us directly. You will be required
to cover the postage costs for the delivery and return shipment, which vary
depending on the country. For insurance reasons, we strongly recommend
sending us any return goods by registered parcel post. We regret that we are
unable to accept deliveries with unpaid postage!
In case you have a chance to drop off your watch directly at our office in Frankfurt
am Main we look forward to your visit. Please make a note of our opening times.
For information about our service, please refer to the section entitled
“Customer Service” on our website www.sinn.de/en or +49 (0)69 / 97 84 14 - 400.
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