Troubleshooting
If you experience any difficulties while using the Wireless SingStar
®
Microphones,
please check the troubleshooting hints and tips that follow.
Problem
No audio output through the speakers from the Wireless SingStar
®
Microphones.
Possible cause
• The in-game vocal volume may be too low.
Possible solution
• Turn the in-game vocal volume up. For more information on turning the vocal
volume up, please refer to the appropriate software manual.
Possible cause
• If the LED indicator on the Wireless SingStar
®
Microphones is off, the batteries
may have run out of power or they may not be inserted correctly.
Possible solutions
• Ensure that the batteries are inserted correctly.
• Insert new batteries.
Possible cause
• If the LED indicator on the Wireless SingStar
®
Microphones glows red, you may
be experiencing connection difficulties.
Possible solutions
• Check that the USB receiver is securely connected to your PlayStation
®
2
console or PlayStation
®
3 system via a USB Cable with a Mini-B connector.
• Disconnect the USB receiver from your PlayStation
®
2 console or PlayStation
®
3
system, then reconnect the USB receiver.
• Check that the Wireless SingStar
®
Microphones are paired with the USB
receiver. For more information, please refer to the “Pairing the Wireless
®
SingStar Microphones” section outlined earlier in this manual.
Problem
Sound quality from the Wireless SingStar
®
Microphones is poor.
Possible cause
• If the LED indicator on the Wireless SingStar
®
Microphones is dim, battery
power may be running low.
Possible solution
• Insert new batteries.
Possible cause
• If the LED indicators on the USB receiver or the Wireless SingStar
®
Microphones
flash amber during play, you may be experiencing reception difficulties.
Possible solutions – USB receiver
• To improve reception, ensure that the LED indicator on the USB receiver faces
the Wireless SingStar
®
Microphones.
• Position the USB receiver away from other wireless devices. When the USB
receiver is in a position with good reception, its LED indicator will glow bright
green. It may help to connect the USB receiver to your system using a longer
USB Cable, such as that supplied with your PlayStation
®
3 system.
Possible solutions – other wireless devices
• Turn off any wireless devices in the close vicinity and pause any downloads
currently taking place on your PlayStation
®
3 system, as these may interfere with
the reception of the Wireless SingStar
®
Microphones.
• If you connect to the Internet via a wireless router, try using a wired connection
instead. Alternatively, position the router as far as possible from your PlayStation
®
2
console or PlayStation
®
3 system, the Wireless SingStar
®
Microphones and the
USB receiver. This can reduce the chance of wireless signal interference.
NOTE: For more information on connecting your PS3™ system to the Internet via a wired
connection, please refer to the Quick Reference Manual supplied with your PS3™ system.
Problem
A high-pitched sound emits from your television.
Possible cause
• You may be standing too close to the speakers.
Possible solutions
• Step away from the speakers.
• Ensure that the Wireless SingStar
®
Microphones are not held too close to the
sound source.
Possible cause
• The in-game vocal volume or the volume of your speakers may be too high.
Possible solutions
• Turn down the in-game vocal volume.
• Turn down the volume of your speakers.
Specifications
USB connector (USB receiver and PS2™/PS3™)
USB type 1.1
Interface (Wireless SingStar
®
Microphones and USB receiver) RF 2.4GHz, GFSK
Power consumption (USB receiver)
Max. 100mA @ 5V
Power consumption (Wireless SingStar
®
Microphone)
Max. 25mA @ 3V
Wireless SingStar
®
Microphone dimensions (approx.)
Ø48 x 239mm
USB receiver dimensions (approx.)
105 x 65 x 44mm
Total weight (approx.)
389g (without AA batteries)
Operation temperature
5°C - 35°C
Notes
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Next time you replace your batteries, think about purchasing Sony rechargeable
batteries. Using one
Cycle Energy Blue rechargeable battery is the
equivalent of using 1000 disposable batteries. Save money and be environmentally
conscious!
For more information, visit http://products.sel.sony.com/battery/cycle_energy.php
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Where you see either symbol on any of our electrical products,
batteries or packaging, it indicates that the relevant electrical
product or battery should not be disposed of as general
household waste in Europe. To ensure the correct waste
treatment of the product and battery, please dispose of them in accordance with any
applicable local laws or requirements for disposal of electrical equipment/batteries.
In so doing, you will help to conserve natural resources and improve standards of
environmental protection in treatment and disposal of electrical waste. This symbol
may be used on batteries in combination with additional chemical symbols. The
chemical symbols for mercury (Hg) or lead (Pb) will appear if the battery contains
more than 0.0005% mercury or more than 0.004% lead.
R&TTE Directive “Informal DoC” statement
Hereby, Sony Computer Entertainment Europe Ltd. declares that the SLEH-00089
is in compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC. For details, please contact Sony Computer Entertainment
Europe Ltd Compliance Department, 10 Great Marlborough Street, London,
W1F 7LP, United Kingdom.
Design and specifications are subject to change without notice.
The manufacturer of this product is Namtai Electronic (Shenzhen) Co., Ltd. located at Gushu
Industrial Estate, Xixiang, Baoan, Shenzhen, 518126 China. Distributed in Europe by Sony
Computer Entertainment Europe Ltd, 10 Great Marlborough Street, London, W1F 7LP.
©2009 Sony Computer Entertainment Europe. SingStar is a trademark or a registered trademark
of Sony Computer Entertainment Europe. “
2
” and “PlayStation” are registered trademarks of
Sony Computer Entertainment Inc. “
Ô
” is a registered trademark of Sony Corporation. All rights
reserved.