24
Problem Solving Guide
Thermal motor protection
Your Synchrony is equipped with a
safeguard to recognize when the vacuum
heats up and shuts down to protect your
vacuum cleaner. Note that when this
happens, the headlamps are still on but the
motors shut off. Common reasons why a
vacuum may overheat include operating a
vacuum with a full bag or when there is a
clog in the vacuum.
• Unplug the vacuum.
• Inspect your vacuum for a full bag
condition or a hose clog and correct
the problem. Locate the Thermal Motor
Reset button on the back of the vacuum.
Press button and resume vacuuming.
If problem continues, contact your
Authorized Simplicity Retailer.
Thermal Reset
If problem persists,
consult owner’s manual
or contact retailer.
1. Unplug machine
2. Locate problem
source (clogged
hose or full bag)
3. Correct problem
4. Press reset button
Thermal Reset
If problem persists,
consult owner’s manual
or contact retailer.
1. Unplug machine
2. Locate problem
source (clogged
hose or full bag)
3. Correct problem
4. Press reset button
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