Troubleshooting
Common problems
Cause
Solution
●The indicating light in ●The power is cut off.
●Check if the socket is well
front of product is OFF.
●The socket is not well
connected.
connected.
●Check if there is any failure of
●Failure of socket.
socket.
●The iron can't be
●The automatic thermoregulator ●Adjust the automatic thermoregulator
heated up.
is set at lowest position.
to necessary position.
●The temperature of base plate ●The base plate of iron is heating up,
of iron is too low.
pls wait for completion.
●The switch in front of product ●When heating up is impossible with
is turned to OFF.
above measures, pls contact your
agent for repair.
●The iron runs normally, ●There is no water in bucket.
●Add water to bucket.
but steam amount is
●The steam boiler in front of
●Turn the switch to ON, waiting for
little or no steam is
product is closed.
lighting up of indicating light.
produced.
●The steam indicating light is
●Wait for steam indicating light to be
not ON.
ON.
●The steam hole at base plate ●Contact your agent for repair when
of iron is blocked.
no steam is produced after taking
above measures.
●Water jets out from
●Too much water in bucket.
●Observe the water volume in
base plate of iron.
●Auto thermoregulator is at low bucket,and pour it out when there
temperature position.
is too much water
●The base plate of iron is at
●Adjust the automatic thermoregulator
middle positoin.
to necessary position.
●Wait for heating completion of base
plate of iron.
●The hot water splashes ●It occurs when cool water is
●Refer to the use method on page
towards around when
added during use and if the
10, 12.
heating water.
bucket is heated.
●The steam ejects out
●Cut off power and connect the
continuously,the
agent for repair.
solenoid valve can
not be closed.
●There is sufficient
●Cut off power and connect the
water in bucket, but
agent for repair.
the steam indicating
light is not ON.
●The safety valve is
●Cut off power and connect the
closed, but there is
agent for repair.
still air leakage.
●The pressure gauge
●Cut off power and connect the
points to over 4.5bar.
agent for repair.
●During use, the steam
●No abnormality present, pls
indicating light is
don't worry.
twinkling.
●During use, spot may
●The inappropriate liquid or
●Refer to page 10 for inappropriate
be left on clothes.
unclean water is used.
water. Tap water should be used.
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