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TROUBLESHOOTING
Problem
Reason & Solution
Smell
•
The filter may be too dirty if not replaced for a long time.
Replace the filter.
•
Using the air purifier in moist conditions or water entered
in the filter.
Replace the filter.
•
Burning smell.
Stop the purifier and unplug immediately;
contact Customer Care.
No Air Flow •
Air purifier being operated in sleep mode.
Change the
mode.
•
The air purifier is malfunctioning.
Check power supply, if
problem persists contact Customer Care.
Ineffective •
The filter is clogged and no longer effective.
Replace the
filter.
•
Being used in inappropriate places, such as oversized
spaces.
