background image

 

Troubleshooting                                                                                                                                                                            21 

T

ROUBLESHOOTING

 

If you are having problems with your links, then please check the following before calling our 
support team.  

Line of Sight

 - The radios work best when they have line-of-sight.  If the radios do not have 

line-of-sight, then you will get a very poor signal or no signal at all. 

Alignment

 - If the radios are not aligned correctly the signal quality of the radios will suffer 

and you may not receive the throughput you require. Run SilverView and use the data test 
tool. 

Power

 - If the units are not powering on then you will need to test the Ethernet cable and 

re-terminate it if required. We recommend outdoor shielded grade cable for all installations. 
Please also check that the PSU is plugged in and turned on. 

Interference

 - Our radios use auto-channel select and should avoid interferences as best as 

possible.  Rebooting the radios will allow a re-scan.  If you are experiencing interference 
problems when using the radios, try setting them on a static channel. Try each channel until 
you find one that gives you a better signal. Use SilverView and run a data test. 

W

ARRANTY

 

The ECHO Range comes with a 1-year warranty as standard. For full terms and conditions of 
warranty please go to 

www.silvernet.com/terms-and-conditions/

  

C

ONTACT 

S

ILVER

N

ET

 

Email us at 

[email protected]

 

Call our support team on 

08712233067 

 

www.silvernet.com 

C

OPYRIGHT 

I

NFORMATION

 

Copyright ©2020 all rights reserved. No part of this publication may be reproduced, 
adapted, stored in a retrieval system, translated into any language, or transmitted in any 
form or by any means without the written permission of the supplier. 

 

 

Summary of Contents for SIL ECHO M5

Page 1: ...V1 1 www silvernet com SIL ECHO M5 M5 SPECTRUM ANALYSER GUIDE ...

Page 2: ...8 Declaration of Conformity 18 Warnings 19 Radio frequency Interference Requirements 19 FCC Warning 19 RF Exposure Requirements 19 CE Statement 20 Troubleshooting 21 Warranty 21 Contact SilverNet 21 Copyright Information 21 Other SilverNet Products 22 ECHO Range 22 Industrial Network Transmission 22 Intelligent Wi Fi Solutions 22 Industry Leading Technical Support 22 ...

Page 3: ...nnected to a windows PC via an Ethernet cable RUNNING SILVERVIEW 1 Open SilverView or directly browse onto the web GUI via the analysers default IP address 2 Run a discovery in SilverView to find the Analyser The default IP address of the analyser is 192 168 1 2 ensure that your PC is on the same subnet range as the analyser ...

Page 4: ... on the M5 within SilverView to access the web GUI or alternatively right click it and select Configure 4 Input the default Username and Password Admin Password and select your select your country from the dropdown menu Then click Login ...

Page 5: ...Running SilverView 5 The analyser status page looks like the below image ...

Page 6: ...ling Java 6 INSTALLING JAVA 1 Browse to Java com to download and install Java Follow the prompts as follows in the below images You may receive a message Please ignore this unless you are using Microsoft Edge ...

Page 7: ...Installing Java 7 ...

Page 8: ...Installing Java 8 ...

Page 9: ...Installing Java 9 SETTING UP JAVA ON YOUR PC 1 Open your start menu and type in Configure Java or navigate to the Java installation directory ...

Page 10: ...Installing Java 10 2 Go to the Security tab and select Edit Site List 3 Click Add and input the IP address of the Analyser ...

Page 11: ...ing Java 11 4 Select OK and Continue and close the Java Configuration NOTE If you plan on changing your analysers IP address then you will need to reconfigure the Java security settings with the new IP address ...

Page 12: ...e Analyser 12 RUNNING THE ANALYSER 1 Navigate to the analyser s web GUI and select Advanced followed by the Start button 2 When prompted click Keep on the downloads bar and accept the risk to run the application ...

Page 13: ...enabled or disabled by selecting the buttons at the top of the interface The Realtime chart displays current noise levels in dBm on each specific channel The yellow lines represent current dBm levels The solid green colour indicates the noise average The blue lines represent the peak noise level ...

Page 14: ...Running the Analyser 14 The Energy Distribution chart displays noise levels relevant to each channel The Usage chart displays how many other devices are communicating on each channel ...

Page 15: ...Running the Analyser 15 The Waterfall chart displays noise level peaks over time To change the scan width go to View and then Options ...

Page 16: ...Running the Analyser 16 You can change the view and channel bandwidth scan here To close the analyser select File and then Exit or click the cross in the top right corner to close the window ...

Page 17: ...Running the Analyser 17 To stop the analyser select STOP in the web GUI ...

Page 18: ...age Directive EN 60 950 1992 A1 1993 A2 1993 A3 1995 A4 1996 A11 1997 Therefore this product is in conformity with the following regional standards FCC Class B following the provisions of FCC Part 15 directive CE Mark following the provisions of the EC directive SilverNet Limited also declares that The wireless card in this product complies with the R TTE Directive 1999 5 EC issued by the Commissi...

Page 19: ...ructions may cause harmful interference to radio communications No guarantee exists that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the ...

Page 20: ...encies permissible within that country It is also the operator s responsibility to ensure that appropriate licenses have been sought when operating on licensed frequencies for example UK Band C 5725 5850MHz In the UK all radios operate under the control of Ofcom Radio use in the 2 4 5GHz bands are deemed to be Licence Exempt with the exception of Band C Band C 5 725 to 5 825GHz requires registrati...

Page 21: ...U is plugged in and turned on Interference Our radios use auto channel select and should avoid interferences as best as possible Rebooting the radios will allow a re scan If you are experiencing interference problems when using the radios try setting them on a static channel Try each channel until you find one that gives you a better signal Use SilverView and run a data test WARRANTY The ECHO Rang...

Page 22: ...Copyright Information 22 OTHER SILVERNET PRODUCTS ECHO RANGE INDUSTRIAL NETWORK TRANSMISSION INTELLIGENT WI FI SOLUTIONS INDUSTRY LEADING TECHNICAL SUPPORT ...

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