Silvercrest RFH 2401, User Manual And Service Information

Page: 23 / 183

SilverCrest RFH 2401
English 21
Appendix
Troubleshooting
You can solve most common problems yourself by using the following
hints. If the problem persists after checking the suggested solutions, please
contact our Service Hotline (see page 24). Do not attempt to repair the
product yourself.
The headphones do not power on, there are no indicator lights.
•
Recharge the built-in battery or insert conventional batteries.
•
Check the position of the function switch (9). For conventional battery
operation it must be set to the “DC2” position: for operation from the
internal rechargeable battery it must be set to “DC1”.
The headphones power on but there is no sound output.
•
Check that the transmitter cradle has been powered on and connected
properly to your audio source. Start playback on the sound source.
•
Check if the transmitter is sending an audio signal. The send indicator
(17) should light up green.
•
Check if the headphones and transmitter cradle have to be
synchronised. See page 15 – Synchronising the Headphones and
Transmitter Cradle.
•
Check if the audio source is playing an audio signal. You can use a
connection cable to connect the headphones directly to the audio
source.
Unable to power the transmitter cradle on.
•
Did you connect the power adapter or are the inserted batteries
sufficiently charged?
Sound is interrupted or noisy.
•
The rechargeable battery or the inserted batteries of the headphones
are depleted. Recharge the internal battery or replace the batteries with
new batteries of the same type.
•
You are outside the maximum range of the transmitter. Move closer to
the transmitter cradle.