TC Comments 9/23/19
3
Silver King provides a lifetime warranty on hinges and primary (door or drawer) handles for
equipment manufactured on or after December 15, 2019. In the event of a non-conforming hinge
or primary handle, Silver King shall provide a replacement part; however, Purchaser shall be
responsible for any other replacement costs, including but not limited to shipping, installation
and labor.
Three (3) Year Drawer Slide Warranty Silver King warrants to the original Equipment purchaser
for a period of time not to exceed the earlier of the following: three (3) years from the date of
original purchase of the Equipment or three (3) years and six (6) months from the date of
shipment from the factory of the equipment, that it will replace the drawer slides with one of
similar design and capacity, exclusive of delivery and installation charges, if it is found in Silver
King’s review to be inefficient or inoperative due to defects in material or factory workmanship.
FIVE (5) YEAR COMPRESSOR WARRANTY
Silver King warrants to the original Equipment purchaser for a period of time not to exceed the
following: five (5) years from the date of original purchase of the Equipment or five (5) years and
six (6) months from the date of shipment from the factory of the Equipment, that it will replace
the compressor with one of similar design and capacity, exclusive of delivery and installation
charges, if it is found subject to Silver King’s review to be inefficient or inoperative due to defects
in material or factory workmanship. It is the original purchaser’s responsibility to return the serial
plate of th
e defective compressor, or at Silver King’s option the complete compressor, to the
factory. Failure to do so will void this limited compressor warranty. This limited compressor
warranty shall be limited to parts only after the WARRANTY period applicable to the Equipment
has expired.
This Equipment warranty is limited to repairing or replacing any parts that, at Silver King’s
discretion, are deemed to be defective within the time period covered by this warranty. The three
(3) year parts warranty covers standard freight and handling charges. Special handling charges or
expedited means for transport are excluded from reimbursement. Use of non-OEM parts may, at
Silver King’s discretion, void this warranty. If approved, warranty credit for non
-OEM parts will
be issued at the OEM cost. Replacement parts sold separately are warranted for 90-days from
date of purchase. Special installation / applications, including remote locations, are limited in
coverage by this warranty. Any installation that requires extra work, and or travel, is the sole
responsibility of the equipment purchaser.
ADDITIONAL WARRANTY GUIDELINES
A factory issued Service Authorization Number must be obtained prior to work being performed
under the (1) one-year labor warranty. Contact your supplier or Silver King. Claims submitted
without a Service Authorization Number will be paid at Silver King’s discretion. The labor
warranty includes standard straight time labor charges in accordance with Silver King’s Labor