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New Product Warranty
Silvan Australia Pty. Ltd. builds equipment to a high level of specification using components from quality
suppliers. The following information is provided to assist you with any repairs required within the warranty
period. All warranty repairs on Silvan products are carried out by Silvan dealers. If any warranty repairs
are required on Silvan products, it is recommended that the product be returned to the place of purchase.
It is good practice to keep a record of equipment maintenance both during and after the warranty period.
The warranty policy below explains the extent and limitations of your Warranty coverage on Silvan
Products.
This warranty is the only warranty applicable to Silvan new products ('Products') and, to the
maximum extent permitted by law, is expressly in lieu of any other conditions or warranties
expressed or implied in relation to the Products.
Subject only to legislative obligations to the contrary, Silvan shall not be liable for incidental or
consequential damage resulting from ownership or use of a Product. Silvan does not authorize
any person to create for it any other obligation or liability in connection with these products.
Silvan warrants its authorised Dealer, who in turn warrants the original purchaser (owner) of each
new Silvan product that it will repair or replace the product, or, pay the cost of repair or
replacement, as determined by Silvan without charge for labour or any defective or malfunctioning
parts in accordance with the warranty limitations and adjustment schedule below.
The warranty period begins on the date the product is delivered to the first retail purchaser for a
period of 12 months
This Warranty Covers: Only conditions resulting directly from defects in workmanship or material
under normal use and service.
Warranty Exclusions: The Warranty does not cover:
•
Conditions resulting from misuse, use of incompatible chemicals, exceeding machine
specifications including overloading, impact damage, negligence, accidental damage or
failure to perform recommended maintenance services.
•
Any product which has been repaired by other than an authorised Silvan service outlet in
a way which, in the sole and absolute judgement of Silvan, adversely affect its
performance or reliability.
•
The replacement of maintenance items such as diaphragms, batteries, V belts and
ground engaging components, etc.
•
Loss of time, inconvenience, loss of use of the product, liability to third parties or any
other consequential damages.
•
Incidental costs associated with a warranty repair including any travel costs, out of hour’s
labour charges, cleaning costs, transportation costs, freight costs or any communication
costs.
•
The repair of a defective product qualifying under this warranty will be performed by any
authorised Silvan service outlet within a reasonable time following the delivery of the
product, at the cost of the
owner, to the service outlet’s place of business. The product
will be repaired or replaced, using new parts supplied by Silvan. Silvan, at its absolute
discretion, may choose to pay the cost of replacement or repair of the product.
The owner is responsible for the performance of regular maintenance services as specified in the
Owner/Operator Manual applicable to the product. Failure to carry out regular maintenance may
invalidate warranty.
