Appendix II
1. Troubleshooting
Please visit our website at
www.siluxhome.com/FAQ
for a
detailed list of all the Frequently Asked Questions.
• Ensure that the power going to the device is on.
• Ensure that the power supply is properly inserted into the power
socket.
• Ensure that the micro USB cable is properly inserted into the
power supply and the IntelliHub
®
.
• Ensure that the power light is on and the status light is flashing
green.
• When using the Ethernet, ensure that the RJ45 network cable is
securely plugged into both your router and the IntelliHub
®
and
that the lights on the Ethernet port are flashing on both the router
and the IntelliHub
®
.
• When using the WIFI, ensure that you are connected to the
IntelliHub
®
access point before connecting to your local network.
• When using the WIFI, ensure that you have entered your local
network’s correct WIFI SSID and password in.
• When trying to control Silux Home
®
devices from the app,
ensure that your smart device is connected to your local network.
• Verify that you have the latest app installed on your smart device.
• Verify that the Silux Home
®
device is added to your device list
when using the app.
• Verify that you have the correct Silux Home
®
device selected
when using the app.
• Verify that you have the latest firmware installed on the
IntelliHub
®
.
Summary of Contents for Intellihub SC-IH01
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