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11. Troubleshooting
11.1 “My Silk’n SatinGlow does not start.”
U
Make sure the power
adapter is properly connected to the Silk’n SatinGlow device.
U
Make sure the power
adapter is plugged into an electrical outlet on the wall.
11.2 “A light pulse is not emitted when I press the Pulse Button.”
Make sure that the
ready indicator light
is blinking to ensure you have good contact with the
skin and that the
treatment surface
is evenly and firmly pressed to the skin. For your safety, the
pulse button
will activate a pulse only if the
treatment surface
is firmly pressed against the skin.
U
Check the
skin tone warning indicator light.
If it blinks, this is an indication that your
skin tone, measured by the
skin colour sensor
, is too dark for safe application. Try
using the device on a different body part or contact Silk'n support.
U
Check the
replacement cartridge indicator light.
If it is on, disconnect Silk’n SatinGlow
and replace the
disposable lamp cartridge
.
U
Make sure that the
ready indicator light
is on.
»
If within 10 seconds the
ready indicator light
remains off, turn Silk’n SatinGlow off
and back on by pressing the
On/Stdby button
twice.
»
If the problem persists, contact your local Silk'n Customer Service Center.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 25
06/08/2017 10:25:25
