Silicon Graphics Rackable C1104-GP2 System User'S Manual Download Page 4

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Summary of Contents for Rackable C1104-GP2

Page 1: ...SGI Rackable C1104 GP2 and C1110 GP2 System User Guide 007 6388 001 ...

Page 2: ...NS Silicon Graphics SGI the SGI logo Rackable and Supportfolio are trademarks or registered trademarks of Silicon Graphics International Corp in the United States and or other countries worldwide Intel Intel QuickPath Interconnect QPI and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries AMIBIOS is a registered trademark ...

Page 3: ...007 6388 001 iii Record of Revision Version Description 001 December 2014 First release ...

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Page 5: ...ii 1 Introduction 1 Server Board Features 3 Processors 3 QPI Interconnect 3 Memory 3 Serial ATA and Optional SAS 4 PCI Express Expansion Slots 4 Onboard Controllers Ports 4 Onboard Graphics Controller 4 IPMI 4 Other Features 5 Server Chassis Features 5 System Power 5 Serial ATA Subsystems 5 Front Control Panel 5 Serverboard and PCIe Subsystem 6 PCIe Features 6 Cooling System 7 ...

Page 6: ...le Ground 12 Install the System into a Rack 12 Separate the Sections of the Rack Rails 12 Inner Rail Extensions 14 Installing the Inner Rail Extensions 14 Assembling the Outer Rails 15 Assembling the Outer Rails 15 Attaching the Outer Rack Rails 16 Using the Rail Locking Tabs 17 Install the Server in a Rack 18 Supply Power to the System 19 3 System Interface 21 Overview 21 Control Panel Buttons 21...

Page 7: ...Details 33 CPUs 34 Memory 34 PCIe Expansion 34 System Health Monitoring 34 ACPI Features 35 Onboard I O 35 Serverboard Dimensions 35 Hard Drives C1104 GP2 and C1110 GP2 Chassis 37 Drive Configurations 37 PCIe Expansion Cards 38 Power Supply Functional Rating 39 6 Basic Troubleshooting and Chassis Service 41 Basic Troubleshooting Procedures 41 If the System Does Not Power Up 41 System Powers Up But...

Page 8: ...ly Failure 49 Removing Replacing a Power Supply 50 Removing the Power Supply 50 Installing a New Power Supply 50 Accessing the Inside of the Chassis 52 System Fans 52 System Fan Failure 52 Replacing System Fans 53 Remove Replace a Fan 53 Install Replace a PCIe Expansion Card 57 Install Replace a Low profile PCIe Card 57 A BIOS Error Codes 59 B System Operating and Regulatory Overview 61 Environmen...

Page 9: ...ritten for users of SGI Rackable C1104 GP2 C1110 GP2 server systems It is written with the assumption that the reader has a good working knowledge of computers and computer systems This guide may be useful to installers and system administrators looking for overview information on the server Chapter Descriptions The following topics are covered in this guide Chapter 1 Introduction Provides an over...

Page 10: ...information Appendix B System Specifications Describes system component environmental and compliance specifications Related Publications The following SGI documents may be relevant to the use of your server SGI Foundation Software release notes SGI Performance Suite release notes SGI InfiniteStorage series documentation Man pages You can obtain SGI documentation release notes or man pages in the f...

Page 11: ...pace font denotes literal items such as commands files routines path names signals messages and programming language structures variable The italic typeface denotes variable entries and words or concepts being defined Italic typeface is also used for book titles user input This bold fixed space font denotes literal items that the user enters in interactive sessions Output is shown in nonbold fixed...

Page 12: ...r is located in the front matter of the manual In printed manuals the document number is located at the bottom of each page You can contact SGI in any of the following ways Send e mail to the following address techpubs sgi com Contact your customer service representative and ask that an incident be filed in the SGI incident tracking system http www sgi com support supportcenters html SGI values yo...

Page 13: ...dition to the serverboard and chassis various hardware components may be included with the system as listed Eight 4 cm chassis fans One internal air shroud Two passive 1U CPU heatsinks Riser cards as follows One riser for two internal PCIe 3 0 x16 cards full height cards One riser that supports a low profile PCIe 3 0 x8 card external facing rear card and one internal PCIe 3 0 x8 low profile card P...

Page 14: ...l CD DVD drive units The 10 drive version of the server C1110 GP2 is shown in Figure 1 1 Figure 1 1 Rackable C1110 GP2 Server Front and Rear View Example Note Check with your SGI sales or service representative for the latest information on optional PCIe cards available for this server VGA Port Ethernet LAN Ports IPMI LAN Port USB Ports Control Panel Disk Drives 10 COM Port UID Power Supplies 2 Fr...

Page 15: ...g processor controlled transfer bandwidths of up to 9 6 GB second per QPI link between sockets Each QPI comprises two 20 lane point to point data links one in each direction full duplex with a separate clock pair in each direction for a total of 42 signals Each signal is a differential pair so the total number of pins is 84 The 20 data lanes are divided onto four quadrants of 5 lanes each The basi...

Page 16: ...t internal double width PCIe cards Another PCIe riser at the rear of the server supports one external facing PCIe 3 0 x8 low profile card and one internal low profile PCIe 3 0 x8 card See the section PCIe Expansion Cards in Chapter 5 for more information on these topics Onboard Controllers Ports The color coded I O ports include an internal COM header located on the serverboard VGA monitor port RJ...

Page 17: ...is power redundancy feature allows you to replace a failed power supply without shutting down the system Note that each power supply provides up to 750 Watts of power to the system Serial ATA Subsystems The server chassis supports up to four 3 5 in or ten 2 5 inch SATA drives Chassis drives are SATA 3 0 6 Gb second slots RAID 0 1 5 6 and 10 drives are hot swappable units and are connected to a bac...

Page 18: ...N port are also supported Important Check with your SGI sales or service representative prior to using any PCIe device not sourced from the SGI factory or documented by SGI as a supported option Figure 1 2 on page 7 shows a general block diagram of the C1104 GP2 C1110 GP2 server s processor and I O chipset Cooling System The 1U server chassis has a cooling design that includes ten internal 4 cm co...

Page 19: ...Server Chassis Features 007 6388 001 7 Figure 1 2 Processor Memory and I O Chipset System Block Diagram ...

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Page 21: ... heat electrical noise and electromagnetic fields are generated Place the server rack near a grounded power outlet Refer also to System Warnings and Precautions on page 10 Prepare for Setup The shipping container should include two sets of rail assemblies two rail mounting brackets and the mounting screws that you will use to install the system into a rack Note that the inner rails should already ...

Page 22: ...pment Warning Extend the leveling jacks on the bottom of the rack to the floor with the full weight of the rack resting on them Failure to do so can result in serious injury or death Warning Attach stabilizers to the rack in single rack installations Failure to do so can result in serious injury or death Couple racks together in multiple rack installations Failure to do so can result in serious in...

Page 23: ...System Warnings and Precautions 007 6388 001 11 Figure 2 1 Slide Rail Equipment Usage Caution ...

Page 24: ... the German government ordinance for work with visual display units Rack Mounting Considerations Use the guidelines provided in the following subsections to properly install the server in a rack Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefor...

Page 25: ...concern Reliable Ground A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Particular attention should be given to power supply connections other than the direct connections to the branch circuit for example the use of power strips and so on Install the System into a Rack This section provides information on installing the C1104 GP2 C1110 GP2 into a...

Page 26: ...on steps unnecessary To separate the inner and outer rails perform the following steps 1 Locate the rail assembly in the chassis packaging as shown in Figure 2 2 2 Extend the rail assembly by pulling it outward 3 Press the quick release tab 4 Separate the inner rail from the outer rail assembly Figure 2 2 Separating the System Rack Rail Components L_min 638 3 25 1 OUTER RAIL L_min 786 4 31 L_max 8...

Page 27: ...bilizes the chassis within the rack is described in the following subsection Installing the Inner Rail Extensions 1 Place the inner rail extensions over the pre attached inner rails which are attached to the side of the chassis Align the hooks of the inner rail with the rail extension holes Make sure the extension faces outward just like the inner rail reference Figure 2 3 2 Slide the extension to...

Page 28: ...r section of the outer rail 3 The assembly should look similar to the example in Figure 2 4 on page 16 Figure 2 4 Outer Rail Assembly Example Attaching the Outer Rack Rails Outer rails attach to the rack and hold the chassis in place They extend between 26 5 and 36 4 inches 1 Measure the depth of the rack distance from the front rail to the rear rail to ensure it complies with the limitations list...

Page 29: ...ort and long brackets to the proper distance so that the rail can fit snugly into the rack reference Figure 2 6 on page 19 5 Hang the hooks of rear portion of the outer rail into the slots on the rear of the rack Secure the long bracket to the rear side of the outer rail with the screws provided 6 Repeat the previous steps to properly install the left outer rail Figure 2 5 Outer Rack Rail Assembly...

Page 30: ...h tabs at the same time to fully remove the server from its rail mounting and extract it from the rack Install the Server in a Rack Warning The SGI Rackable C1104 GP2 C1110 GP2 server weighs up to 34 1 lbs 15 5 kg Always use proper lifting techniques when your move the server Always get the assistance of another qualified person and or a mechanical lifting device when you install the sever Failure...

Page 31: ...o the rack it should click into the locked position 4 Optional screws are recommended to secure and hold the front of the chassis to the rack Supply Power to the System Connect the power cords from the power supply modules into a power strip or power distribution unit PDU within the rack An optionally available uninterruptible power supply UPS can ensure continued operation in case of a failure of...

Page 32: ...20 007 6388 001 2 Server Installation After all power connections are verified push the power on button on the front of the server when you wish to power on the unit ...

Page 33: ...EDs provide constant information on the system and on the overall health of major system components Figure 3 2 shows a closer view of the control and status panel on the C1104 GP2 Figure 3 1 C1104 GP2 Server Front Panel Example Figure 3 2 Control Panel Indicator Components Example Note The status indicators and control buttons on the ten drive C1110 GP2 server s control panel are placed configured...

Page 34: ...f the chassis a reset button and a power on off button Use the reset button to reboot the system as shown in Figure 3 3 Figure 3 3 System Reset Button Figure 3 4 shows the main power button which is used to apply or turn off the main system power Turning off system power with this button removes the main power but keeps standby power supplied to the system Figure 3 4 System Power On Button ...

Page 35: ... to be replaced as soon as possible Refer to Chapter 6 for details on replacing the power supply This LED should be off when the system is operating normally Figure 3 5 Power Fail LED Example UID LED When the UID LED flashes shown in Figure 3 6 it indicates a remote activation of the UID The blue light function UID of this LED is used to identify a specific server in large racks filled with equipm...

Page 36: ...tes hard drive activity when flashing see Figure 3 9 Figure 3 9 Hard Drive Activity LED Example Info LED The info LED can indicate multiple states that may require attention An example LED designation is shown in Figure 3 10 This LED has several states If the LED shows a solid red it indicates an overheat condition check the environmental temperature and look for cable congestion or other obstruct...

Page 37: ...on as listed in the following two paragraphs Green When illuminated the green LED on the drive carrier indicates drive activity A connection to the drive backplane enables this LED to blink on and off when that particular drive is being accessed Please refer to Chapter 6 for instructions on replacing failed drives Red When this LED is flashing it indicates that a RAID drive is rebuilding A solidly...

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Page 39: ...uld first power down the operating system and then unplug the power cords The unit can have more than one power supply cord Disconnect two power supply cords before servicing to avoid electrical shock When working around exposed electrical circuits another person who is familiar with the power off controls should be nearby to switch off the power if necessary Use only one hand when working with po...

Page 40: ...any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Dispose of used batteries according to the manufacturer s instructions and in compliance with the regulations set up by your local hazardous waste management agency ESD Precautions Caution This server contains electronic components and printed circuit boa...

Page 41: ...r anti static bags when not in use For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the serverboard Mainboard Replaceable Soldered in Fuses Important If your system comes with self resetting PTC Positive Temperature Coefficient fuses on the serverboard they must be replaced by trained service technic...

Page 42: ...sleeves which can come into contact with electrical circuits or be pulled into a cooling fan Remove any jewelry or metal objects from your body which are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present After accessing the inside of the system close the system back up and secure it to the ra...

Page 43: ...ment of a node board the MAC Ethernet address changes If you are using such a product you or your service representative must request a new license key after replacement of a node board Contact your local customer support office http www sgi com support supportcenters html Caution Install the chassis cover after you have completed accessing the components inside the server to maintain proper airfl...

Page 44: ...handling chips or modules avoid touching the pins Store PCIe cards or other boards and components in antistatic bags when not in use Make sure your computer chassis provides a conductive path between the power supply the case the mounting fasteners and the node board to chassis ground Unpacking Caution System options are shipped in anti static packaging to avoid electrostatic discharge damage Be s...

Page 45: ...tions Serverboard Details The 1U C1104 GP2 C1110 GP2 system chassis has one node board The C1104 GP2 C1110 GP2 serverboard is configured with two processors When configured with two processors the following rules apply Both processor sockets must have identical revisions core voltage and bus core speed The stepping between the processors on the board must be identical 1 USB 3 0 port 0 2 USB 3 0 po...

Page 46: ...t full length internal x16 PCIe cards and two low profile cards at the rear of the system as follows One rear accessible PCIe Gen 3 0 x8 low profile card in x16 slot One internal PCIe Gen 3 0 x8 low profile card Note PCIe types supported are limited check with your sales or support representative for more information System Health Monitoring Onboard voltage monitors Fan status monitor with firmwar...

Page 47: ... include Four 3 5 inch disk drive bays supported by an on chip SATA controller RAID 0 1 5 6 and 10 are supported Ten 2 5 inch disk drive bays supported by an on chip SATA controller RAID 0 1 5 6 and 10 are supported Two 2 USB Universal Serial Bus 3 0 ports rear external type A RJ 45 LAN ports supported by an on board Intel Ethernet controller A dedicated RJ 45 IPMI LAN port One VGA port supported ...

Page 48: ... P2 DIMME1 P2 DIMME2 P2 DIMME3 P2 DIMMF1 P2 DIMMG1 P2 DIMMG2 P2 DIMMG3 P2 DIMMH1 P2 DIMMH2 P2 DIMMH3 CPU2 I SATA4 CPU2_ PORT2A CPU2_ PORT2C CPU2_PORT1 CPU2_PORT3A CPU1 P1 DIMMC1 P1 DIMMC2 P1 DIMMC3 P1 DIMMD1 P1 DIMMD3 P1 DIMMD2 CPU1_PORT2C CPU1_PORT2A CPU1_PORT3C CPU1_PORT3A S SATA0 3 COM1 CPU1_PORT1 P1 DIMMA1 P1 DIMMA2 P1 DIMMA3 P1 DIMMB1 P1 DIMMB2 P1 DIMMB3 BP PWR2 GPU PWR1 VGA IPMI_LAN UID USB ...

Page 49: ... be populated with either a drive or a drive blank to maintain system thermals Failure to follow this guideline may cause system overheating and thermal shutdown of the unit Important The operating system you use must have RAID support to enable the hot swap capability and RAID functions of the drives Figure 5 3 C1104 GP2 System Four Drive Locations Example Figure 5 4 C1110 GP2 System Ten Drive Lo...

Page 50: ...e will result in decreased performance until the damaged drive is replaced and the parity rebuild is complete RAID 5 is generally favored in a read heavy data environment as write operations will execute at a slower rate Optional hardware is required to support RAID 5 Note that all drives must be the same type speed and capacity RAID 6 RAID 6 enhances RAID 5 style disk striping parity distribution...

Page 51: ... The external option slot functions as listed External PCI Express 3 0 x8 low profile card x16 slot Note Only specific cards will fit and function in the internal PCIe slots contact your SGI sales or service representative for information on approved cards Power Supply Functional Rating The C1104 GP2 C1110 GP2 server default configuration is two rear installed 750 Watt power supplies The second po...

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Page 53: ...the system will not power up when the front power button is pushed use the following checklist to identify common sources for the problem Make sure that both ends of each system power cable are firmly connected to the power supplies and the corresponding power source s or power distribution unit PDU Check to see if the power fail LED is lit on the front of the unit This LED should be off if the sy...

Page 54: ... the system powers up and appears to be booting normally but no video is present try the following basic solutions Confirm your monitor is plugged in and switched on Check all video cables and ensure they are properly connected Listen for a BIOS beep code error message one long beep plus 8 short beeps indicates a video error This beep code message could indicate a video memory error or other video...

Page 55: ...ow the steps in the order given to eliminate the most common problems encountered If some steps are unnecessary skip ahead to the step that follows Drive placement and physical size will differ between the C1104 GP2 chassis four 3 5 inch drive slots and C1110 GP2 ten 2 5 inch drive slots Important Always disconnect the AC power cord s before adding changing or installing any internal hardware comp...

Page 56: ...ted to the JF1 connector on the serverboard to provide you with system status indications A ribbon cable has bundled these wires together to simplify the connection Connect the cable from JF1 on the serverboard to the Control Panel PCB printed circuit board Make sure the red wire plugs into pin 1 on both connectors Pull all excess cabling out of the airflow path The LEDs inform you of system statu...

Page 57: ...curity The operating system you use must have RAID support to enable the hot swap capability of the hard drives The backplane is preconfigured so no jumper switch configuration is required Caution Be careful when working around the drive backplane Do not touch the backplane with your fingers or any metal objects and make sure no ribbon cables touch the backplane or obstruct the holes which aid in ...

Page 58: ...46 007 6388 001 6 Basic Troubleshooting and Chassis Service Figure 6 1 Drive and Carrier Assembly Example Figure 6 2 Remove Drive and Carrier from Front of Server ...

Page 59: ...head screws included in the HDD bag of your accessory box Note the screws used to secure a dummy drive to the carrier should not be used to secure the hard drive 5 Insert the hard drive carrier assembly into its bay vertically keeping the carrier oriented so that the release button is on the bottom When the carrier reaches the rear of the drive bay the handle will retract 6 Using your thumb push a...

Page 60: ...48 007 6388 001 6 Basic Troubleshooting and Chassis Service Figure 6 3 Drive Carrier Attachment to Dummy Drive Blank Example ...

Page 61: ...Drive Bay Installation Removal 007 6388 001 49 Figure 6 4 Hard Disk Drive Installation Example ...

Page 62: ...y meaning you can replace the failed unit without powering down the system see Figure 6 5 on page 51 for an example Removing Replacing a Power Supply You do not need to shut down the system to replace a failed power supply unit The backup power supply module will keep the system up and running while you replace the failed unit Replace with the same model Removing the Power Supply 1 First unplug th...

Page 63: ...Power Supply 007 6388 001 51 Figure 6 5 Power Supply Remove Replace Example Power Supplies ...

Page 64: ...rflow and works to dampen vibration levels It is very important that the chassis top cover is properly installed and making a good seal in order for the cooling air to circulate properly through the chassis and cool the components System Fan Failure Fan speed is controlled by system temperature via a BIOS setting If a fan fails the remaining fans will ramp up to full speed and the overheat fan fai...

Page 65: ...n assembly to the fan tray 5 Lift the assembly housing the failed fan from the fan tray and out of the chassis see the example in Figure 6 7 on page 55 6 Place the new fan into the vacant space in the fan tray while making sure the arrows on the top of the fan indicating air direction point in the same direction as the arrows on the other fans in the same fan tray See Figure 6 8 on page 56 for a f...

Page 66: ...54 007 6388 001 6 Basic Troubleshooting and Chassis Service Figure 6 6 Cooling Fans Access Example ...

Page 67: ...System Fans 007 6388 001 55 Figure 6 7 Remove Replace Fan Assembly Example ...

Page 68: ...56 007 6388 001 6 Basic Troubleshooting and Chassis Service Figure 6 8 Individual Fan Remove Replace Example ...

Page 69: ...tall or replace a PCIe card at the rear of the system 1 Remove the chassis cover and disconnect both the power cables from the server 2 Confirm that you have the correct size and type of PCIe expansion card low profile 3 Remove the screw securing the low profile PCIe slot cover at the rear of the chassis and slide it sideways to remove from the chassis 4 Select the appropriate riser connector for ...

Page 70: ...58 007 6388 001 6 Basic Troubleshooting and Chassis Service 7 Replace the system cover and plug in the power cords prior to rebooting the server Figure 6 10 Low profile PCIe Card Remove Replace Example ...

Page 71: ...eries of audible beeps The numbers on the fatal error list see Table A 1 correspond to the number of beeps for the corresponding error Table A 1 BIOS Error Codes Beep Code Error Message Description 1 beep Refresh Circuits have been reset Ready to power up 5 short beeps 1 long beep Memory error No memory detected in the system 5 short beeps Console input or output device missing Console In USB or P...

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Page 73: ...Altitude Specifications Attribute Specification Rate of Change Constraints While Product Operating Temperature Up to 1500m 5000ft 5º to 35º C 41º to 95º F 1525m 5000ft to 3050m 10 000ft Reduce max temperature 35ºC by 1ºC per 305m 1000ft of altitude above 1525m 5000ft Maximum 10ºC hour 18ºF hour Humidity 20 to 80 Non condensing Maximum 10 relative humidity hour Altitude 3050m 10 000ft While Product...

Page 74: ... 60 Hz Power Supply Rated Output Power 750W Redundant 80 Platinum rated Rated Output Voltages 12V and 12Vsb 2A While Product Packaged for Shipping Temperature 40ºC 40ºF to 60ºC 140ºF Maximum 20ºC hour 36ºF hour Humidity 8 to 80 Non condensing Altitude 12 200m 40 000ft Table B 1 Temperature Humidity and Altitude Specifications continued Attribute Specification Rate of Change Constraints ...

Page 75: ...PR 22 Class A Electromagnetic Immunity EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe California Best Management Practices Regulations for Perchlorate Materials This Perchlorate warning applies only to products containing CR Manganese Dioxide Lithi...

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