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Silhouette Consumer Care: 1-844-455-6097
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
No power
• A fuse may be blown or the circuit breaker
tripped
• Plug not fully inserted into the wall outlet
Internal temperature not cold enough
Appliance runs continuously
Alarm sounding and “HI” on the display panel
Alarm indicator light is illuminated
• Door is not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm bottles
to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
• Possible system leak, evaporator fan failure or
compressor failure
• Demo mode is active
• The actuator on the bottom of the door is not
making contact with the switch on the cabinet
Condensation on the cabinet or door
• Door is not shut properly or opened excessively
• Ambient temperature or humidity is very high
Alarm sounding and “LO” on the display panel
Alarm indicator light is illuminated
• Ambient temperature is excessively low
• Sensor
failure
• Evaporator temperature is too low
Display is not functioning and interior light will
not turn on
• The appliance may be operating in energy
saving mode or Sabbath mode
