11
Troubleshooting
If you run into problems , please refer to the following solutions.
• Can’t record a video or takes pictures
Please check and make sure the card has enough storage space. Please see page 7 for formatting your SD
card
• Stopped automatically while recording
Because the data is high-definition video, please use a high-speed SD card - High-speed card will be signed
with “C6”.
• If prompted “File Error” while playback the video or image
This is because the SD card has the wrong data format, resulting in the file error, use "Format" in Menu, to
format the SD card..please see page 7
• Image is blurred
Please check the lens, for fingerprints or dirt.
• Image has horizontal stripes interference on TV play back
This is due to the wrong setting of “Flicker” .Please check the local power supply frequency, reset the Flicker:
50 Hz/60 Hz. If your tv is Pal please set the device to 50hz Ntsc systems require 60hz.
• It does not start automatically recording when powering on the vehicle
Please make sure the loop recording is set 1/3/5 mins, and not OFF, it won’t auto start recording when loop
recording is OFF, please also check you have not paused recording, Press OK button to see the red ball in the top
right of the screen, please also check the “motion detection” is also off.
• The machine keeps automatically recording
Please check the motion Detection, check for this icon
on the screen. When the Motion Detect is ON, it will
auto start recording when a moving object appears within the range of the camera; please see page 7 Motion
Detect
•
Auto power off setting does not work
Please ensure that motion detection is turned off, if the motion detection is turned on, the machine will always
be in standby mode, the machine will not automatically shut down until the power goes (when connected to a
permanent power source.)
• The camera is unresponsive
Press and hold the power button for 10 seconds or more, release the button and the camera will restart.
•
If prompted “Card Full”
Please check your SD card, if the card is full please transfer the date to a device or format the sd card.
Also check the “loop setting” in the file menu if this is switched to OFF the card will have to be manually
deleted each time, if a time option is chosen the camera will re-write over the video files.
