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MU_S01 MY22_EN - User Manual S01 MY22 (V006)

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Copyright© SILENCE Urban Ecomobility

Whenever the battery is not in the scooter, the part of the power multipin connector that is on the scooter must be covered with the rubber cap designed for
this purpose. The goal is to protect it while it is disconnected:

WARNING: do not put the protective cap on while the scooter is plugged in and never get the connector wet (even with the cap on).

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Summary of Contents for S01

Page 1: ...S01 IF YOU PLAN ON PRINTING THIS DOCUMENT CONSIDER DOING SO WITH MULTIPLE PAGES PER SHEET AND DOUBLE SIDED AS IT IS A MORE SUSTAINABLE OPTION USER MANUAL MY22 S01 BASIC S01 STANDARD S01 CONNECTED S01 V006 10 03 2022 ...

Page 2: ... Standard variant also has a TCU device that thanks to the My Silence application allows you to link the scooter to your smartphone being able to control it at all times and even share it with whoever you want It also has a USB power socket for charging your mobile phone for example Finally we have the Plus S01 variant the ultimate version as far as the S01 model is concerned In addition to all th...

Page 3: ...written authorisation You can consult the most recent version at USER MANUALS or by scanning the following QR code The images in this manual may show optional accessories installed not included in standard models as well as elements with colours that may differ in real life The variant shown on the cover is the S01 FAQ s If you experience an incident with your S01 first refer to the TROUBLESHOOTIN...

Page 4: ... and modifications 8 VEHICLE IDENTIFICATION 9 1 VIN number Chassis number 9 2 Production information label 9 BASIC COMPONENTS AND FUNCTIONING 10 1 Battery pack be 11 2 Motor real wheel 11 3 Dashboard 12 4 Vehicle control and driving elements 20 5 Ignition 26 6 Lighting 27 7 Seat Compartment under the seat 29 8 Suspensions 34 9 Stands 35 10 Rear view mirrors 35 11 Accessories 35 DRIVING MODES 36 MY...

Page 5: ... 51 8 Range 52 9 Best practices for battery charging 52 10 Best practices to ensure correct battery maintenance 53 11 Safety information regarding the battery 54 DISPOSAL AND RECYCLING 56 1 Recycling the battery pack 56 2 Recycling the scooter 56 MAINTENANCE SCHEDULE 57 3 Operations and frequency 58 4 Cleaning 58 5 Storage 59 6 Checks before driving 59 TROUBLESHOOTING 63 VEHICLE AND BATTERY WARRAN...

Page 6: ...ter designed to be used only on roads carrying at most the driver and one passenger It is also important to respect the maximum load indicated in the Carrying loads section Drive within your own limits Take your personal abilities and the road conditions into account to drive safely Do not overestimate them and allow for unforeseen events Do not drink or take drugs before driving Your reactions wi...

Page 7: ... their seriousness We recommend using full face helmets that cover the whole head instead of open face helmets jet or three quarter helmets in light bright colours or with reflector strips that are lightweight and fit properly Protect your eyes Always use eye protection either the visor of the helmet or the appropriate glasses Other garments Wear stiff boots and leather gloves to protect your feet...

Page 8: ...arry Recommendations Distribute the load evenly on the scooter and try to keep it as close to the centre as possible Make sure the load is firmly strapped down and avoid carrying loose objects Always make sure tyres are properly inflated and adjust the rear suspension to suit the specific load in each case 4 Accessories and modifications We recommend using only original SILENCE accessories as they...

Page 9: ...tly on the chassis on the square section rear bar on the right side in front of the rear shock absorber It can also be found indicated on a label under the seat The VIN standard is set out in the ISO standard The VIN must be given when ordering replacement parts 2 Production information label This scooter has a second label with the chassis and homologation number among other information This labe...

Page 10: ...NING The basic components user level of this scooter are Front fender Rear view mirrors Tail light and rear indicator lights Rear wheel motor Seat Windshield Front wheel Side stand Battery Centre stand Rear fender Headlight and front indicator lights Dashboard Front fork Grab bar Rear shock absorber Storage compartment ...

Page 11: ... battery pack can also be used on other scooters or even used to power other devices For more information refer to the BATTERY PACK section which describes all the features and functions of your new battery 2 Motor real wheel On the rear wheel this scooter has a 100 electric motor with Brushless technology direct transmission and an air cooling system In the Basic Standard and Connected variants i...

Page 12: ...f 68 Copyright SILENCE Urban Ecomobility 3 Dashboard The dashboard provides you with all of the information you need about the scooter in order to drive it It features an LCD screen 2 buttons SET and INFO and 10 warning lights which are explained below ...

Page 13: ...ght SILENCE Urban Ecomobility LCD display Charge level indicator The top of the display shows the battery s state of charge SoC This is shown as a percentage so when the battery is completely discharged it will read 0 and when it is fully charged it will show 100 ...

Page 14: ...used or into it IN regenerated through the motor brake or charging Ambient temperature On the top right the ambient temperature is displayed in Celsius or Fahrenheit depending on your selection see Change Unit System section It shows both positive and negative temperatures Current time Just below that the current time is displayed battery data The time can be shown using the 12 hour or 24 hour clo...

Page 15: ...O CITY or SPORT available depending on the variant Estimated remaining range Below the driving modes there is information about the remaining range in kilometres or miles This is approximate and depends on the driving mode and current use of power Speedometer In the middle on the right under the SILENCE logo the scooter s current speed is shown It can be set to kilometres per hour or miles per hou...

Page 16: ...it Holding down the INFO button you can switch between TEMP BAT battery pack temperature TEMP ENG motor temperature TEMP INV inverter temperature Press INFO once to display TRIP1 Partial odometer 1 indicates the kilometres miles travelled since the last time it was reset Holding down the INFO button you can switch between KM MI kilometres miles travelled AVG average speed for these kilometres mile...

Page 17: ...r charging side stand out etc or operating errors which start with 0x If the latter appear please contact your SILENCE Official Service Centre Buttons The buttons on the dashboard are SET left and INFO right and the same on the controls on the right side of the handlebar Their functions are as follows Browsing panels Press INFO press once this will take you through the following screens with each ...

Page 18: ...g With the hours flashing press INFO press once it will increase by one unit per press Press INFO and hold the hour will increase quickly With the minutes flashing press INFO press once it will increase by one unit per press Press INFO and hold the minutes will increase quickly With the time mode flashing press INFO press once this will allow you to switch between AM PM and 24 hour mode Press SET ...

Page 19: ...on when the scooter has done all the necessary checks and it is ready to drive Side stand or kickstand light It comes on when the stand is out Driving is not permitted with the stand out automatic safety shutdown Temperature indicator It flashes when a component is approaching its permissible upper or lower limit It stays on when it exceeds it Motor 100 ºC flash 110 ºC on Inverter 70 ºC flash 75 º...

Page 20: ...rol and driving elements Dashboard Brake fluid tank Reverse gear button Brake fluid tank Rear view mirror Rear view mirror Front brake Throttle Hazard lights switch MODE INFO Ignition Carry hook Horn Power outlet USB not available in S01 Basic Indicator lights switch Lights switch Combined brake Windshield ...

Page 21: ...can be activated by lightly pressing each lever using it without needing to apply the mechanical brake Then both brakes are activated together Using the regenerative brake helps braking while maintaining battery charge The regenerative brake applied depends on the driving mode selected see DRIVING MODES o The regenerative brake is activated when either of the two levers is pressed This system brak...

Page 22: ...turns to the central position FLASHING It allows you to flash the high beams when it is pressed as a warning to other drivers on the road o Position 2 switch remains in position 2 top HIGH BEAMS come on In any case when the high beams are on the following blue light will come on in the dashboard Reverse gear button Lights switch Indicator lights switch Horn Reverse gear button not visible in this ...

Page 23: ...the central white button to reset the switch position and turn the indicator lights off Horn Press the button with the horn symbol to honk the horn Reverse gear switch This scooter has a reverse gear To use this function press the green button behind the left brake lever and while pressing it accelerate smoothly The following warning light will come on in the dashboard and make an intermittent bee...

Page 24: ...s the latter are on the green light with the following shape on the dashboard will also be on o Position 2 push button returns to the neutral position HAZARD LIGHTS Switches the indicator lights on and off on both sides at the same time A beeping sound will be made with each flash of the indicator light You can switch on your hazard lights and leave them on with the key out of the ignition To do s...

Page 25: ...er you start the vehicle with the key or also with the app in the Connected and Plus versions press the MODE button and at the same time the left brake lever until the green D lights up on the dashboard and you hear a chime Now the vehicle is ready to be driven The daytime lights will also switch on the sidelights go on automatically when you turn the key to ON o Mode selector this scooter has dif...

Page 26: ...mended ON All functions are ready to be used The scooter is ready to be driven if you hold the MODE button and the left brake lever pressed until READY appears on the speedometer and the green drive light D comes on In this position the key cannot be removed In addition to the key the Connected and Plus versions can be switched on via the My Silence app which allows the scooter to be shared withou...

Page 27: ...ing groups are Headlight Includes high beams top low beams bottom and side lights perimeter semi circles Daytime and front indicator lights On each side of the headlight is an LED assembly that combines the functions of the daytime running light and the indicator lights Taillight A LED module is situated on the rear of the scooter which groups the rear side braking and indicator lights License pla...

Page 28: ...ms turn the screw clockwise if you are looking at the scooter s headlight The screw is accessed from the opening between the headlight and the front fender The adjustment screw is in a place that is not easy to access if you cannot manage to adjust it yourself please take the scooter to your nearest SILENCE Official Service Centre ADJUSTING THE LIGHT BEAM POSITION DOWN To adjust the light beam pos...

Page 29: ... seat is opened 1 with the scooter s key see Seat opening section In the S01 Standard Connected and S01 it can also be done by 2 braking with both levers with the scooter turned on and the side stand deployed or 3 via the My Silence app only for S01 Connected and S01 To close it lower it and press on the seat until it is locked Make sure it is locked before you start driving In the compartment und...

Page 30: ... remove the battery pack easily in just a few seconds follow these steps with the scooter on the centre stand WARNING BATTERY NOT CONNECTED When the battery does not make proper contact with the scooter the information BATT OUT appears on the dashboard once properly connected the usual information will be displayed ...

Page 31: ...ttery pack when the scooter is charging or with the key in the ignition Make sure not to unfold the handle before pulling the pack out unfold it after the battery has been removed from the scooter nor insert it with the handle unfolded fold it before inserting The wheels and base of the pack slide out and fold up automatically when you remove it or insert it into the scooter Nevertheless it is you...

Page 32: ...t in the scooter the part of the power multipin connector that is on the scooter must be covered with the rubber cap designed for this purpose The goal is to protect it while it is disconnected WARNING do not put the protective cap on while the scooter is plugged in and never get the connector wet even with the cap on ...

Page 33: ...the seat compartment The scooter has 4 fuses from top to bottom in the image or from left to right on the scooter F1 Black 1A fuse to protect the USB port F2 Orange 5A fuse protecting the power source for lights horn etc DC DC 12V output F3 Grey 2A fuse protecting the DC DC converter DC DC 60V input F4 Grey 2A fuse protecting the Inverter MCU F1 F4 F2 F3 ...

Page 34: ...onoshock absorber In the case of the Basic Standard and Connected variants the preload can be set in 3 different positions In addition it has an air load that must be maintained at 6 bar pressure do not touch In the case of the Plus variant the preload can be adjusted in a wide range of positions In addition the compression can be modified in 15 different positions This value can be changed by the...

Page 35: ...ooter in a vertical position To lower the stand push the leg down with your foot as you push or pull the scooter gently up and rearwards we recommend holding the handlebar and rear grab bar while doing this The centre stand should be used when the ground is stable or flat and for long parking periods or servicing 10 Rear view mirrors 11 Accessories There is a wide range of accessories available to...

Page 36: ...gear switch section SELECTION To select one of the 3 main modes ECO CITY or SPORT you can do so by using the MODE button The current mode will be indicated on the dashboard display A single press of the button will switch between these modes following the sequence1 C S C E C S C During the transition between one mode and another the name of the next mode will flash on the screen for a few seconds ...

Page 37: ...ws for greater power and speed in specific situations Frequent use of the SPORT mode decreases the range of the scooter range of total km on one charge due to higher energy consumption and may cause the motor battery temperature to rise excessively resulting in decreased performance or disconnection of the scooter It uses regenerative breaking All SPORT mode features will be available as long as t...

Page 38: ...bol should appear on the LCD screen next to the SPORT mode light Then it will be possible to activate the P2P mode by pressing the Mode button Once activated 3 symbols will be displayed and a 30 second countdown will begin indicated by the upper left arc normally used as a current indicator light After these 30 seconds of availability or by pressing the Mode button again the P2P mode is deactivate...

Page 39: ...nd ECO mode without causing any critical element to overheat If the vehicle is continuously used in SPORT mode Connected Standard and Plus variants the battery pack BP could overheat for this reason SILENCE has developed a system that optimises the vehicle s consumption and power to modify its performance while in use and avoid this type of problem 2 Regenerative braking activates completely by ap...

Page 40: ...complete safety It is the first electric scooter that comes connected as standard from the time it is developed until it reaches the end user Everything is designed by and for the client making use of the scooter easier and always providing all the necessary information in a completely personalised way To pair it with your device you simply need to know your VIN see VIN number Chassis number secti...

Page 41: ...cle with a battery 4 1 5 6 kWh 147 152 kg MAM rear axle 218 kg Weight of the battery 4 1 5 6 kWh 36 41 kg FRONT WHEEL ASSEMBLY REAR WHEEL ASSEMBLY FRONT WHEEL REAR WHEEL Front rim 15 Rear rim 14 Front tyre 120 70 15 Rear tyre 140 70 14 Front tyre pressure alone with passenger 1 8 2 2 bar Rear tyre pressure alone with passenger 2 0 2 3 bar FRONT BRAKE REAR BRAKE Type Disc hydraulic combined Type Di...

Page 42: ... Std Plus 80 95 100 km h Peak power Basic Connected Standard Plus 11 8 kW Power mass ratio Basic Con Standard Plus 0 063 0 068 kW kg ENERGY EFFICIENCY S01 Basic BP 4 1 kWh S01 Connected Standard Plus BP 5 6 kWh Energy consumption 65 Wh km Energy consumption 70 Wh km Environmental regulations Euro 5 Environmental regulations Euro 5 Range 100 km Range 133 km 3 Homologated nominal and peak power In t...

Page 43: ... this could cause it to catch fire Avoid all contact with water o If there is any indication or you suspect the battery pack has been used improperly or has fallen do not plug it in Call a SILENCE Official Service Centre as this could be LIFE THREATENING A battery fire can be put out with water a CO2 fire extinguisher or class D fire extinguisher unless the battery is plugged in or near other batt...

Page 44: ...70 mm Box height 270 mm Wheel width 330 mm Box depth 440 mm Nominal voltage of the battery 51 VDC Storage temperature not charging 20 a 45 ºC max 0 a 25 ºC recommended Operating temperature 0 a 50 ºC charging 10 a 60 ºC use discharging Housing material Aluminium and PC Max charging current 30 A 35 A Max discharge current 160 A 280 A Type of charger Onboard 90 240 VAC 600 W Max internal charger cur...

Page 45: ...olley type removal system This system includes an extendable handle two wheels and a support base to use on flat horizontal surfaces To learn more about how to remove it from the scooter see the Removing the battery section Internal charger Integrated into one of the side covers the internal 600 W charger allows the battery to be charged in the scooter or when removed using any conventional plug S...

Page 46: ...eans of A portion of the ring lit up in GREEN or the entire ring if the charge is at 100 A portion of the ring lit up in a REDDISH colour or the entire ring if the charge is at 100 In the case of low battery charge The entire ring will be displayed in RED The entire ring will be displayed in YELLOW BP CHARGING While the battery is charging it will alternate between A GREEN light trail that moves a...

Page 47: ...battery pack which at SILENCE we call Energy IN You can charge your battery directly from the mains with a normal socket or find a charged pack at one of our Battery Swapping Stations BSS WARNING only use the quick charging devices supplied by SILENCE to ensure the validity of the warranty o Energy OUT On the other hand Energy OUT is for everything that can be powered using the battery i e all the...

Page 48: ...he voltage from 60 V to 220 V It has 2 power points where you can plug in any electronic device or appliance according to the power limits wherever you are Available soon 3 Exchanging batteries available soon You will soon be able to use the Battery Swapping Stations BSS to exchange batteries You will be able to reserve a charged and available battery through the Battery Station app and exchange i...

Page 49: ...so includes an action plan in case of an irregular battery status triggering preventive measures in case of power voltage or temperature spikes or losses etc In short the BMS is the battery s brain ensuring optimal performance and safety 5 Connecting the charging unit You can charge your S01 battery on the scooter or separately Both the scooter and the battery have an IEC male contact for the powe...

Page 50: ...ernal heater will be switched on until the battery reaches a temperature that is appropriate for the charge in the case of battery units with this element activated This heater works when plugged into the mains and allows the power to be transferred at the right temperature However this has an impact on the charge time which will take longer than if the temperature conditions were within the norma...

Page 51: ...lower warning or failure the following LED will come on Temperature indicator It flashes when a component is approaching its permissible upper or lower limit It stays on when it exceeds the limit Motor 100 ºC flash 110 ºC on Inverter 70 ºC flash 75 ºC on Battery 50 ºC flash 60 ºC on 5 ºC flash 10 ºC on Depending on the situation the following actions should be taken Low temperature The battery wil...

Page 52: ...er 9 Best practices for battery charging The battery should be charged following these recommendations When charging at home place the battery in isolated and ventilated areas such as garages laundry rooms storage rooms or patios Do not charge the battery in the rain when it is outside the scooter Do not charge in areas where people walk or at the entrance to the home Keep the battery away from th...

Page 53: ... as possible reason avoid aggressive driving with continuous sudden accelerations Make sure that the battery is not fully discharged charge it when its charge level is at around 25 of the SoC thus avoiding complete charge cycles and limiting the depth of discharge Keep the battery at a temperature of 20 30 ºC and ensure that the battery operates outside this range for as little time as possible Th...

Page 54: ...TE IT OR EXPOSE IT TO LIQUIDS AS THE GENERATION OF EXCESS HEAT MAY LEAD TO FIRE WHICH COULD BE VERY DANGEROUS QUALIFIED AUTHORISED STAFF YOU MUST READ THE SERVICE MANUAL BEFORE REPAIRING OR REPLACING THE BATTERY NEVER OPEN THE BATTERY BOX WARNING THIS CAN BE EXTREMELY DANGEROUS AND WILL TOTALLY VOID THE WARRANTY ONLY AUTHORISED PERSONNEL MAY WORK ON THE BATTERY BOX IN THE EVENT THAT SMOKE STARTS T...

Page 55: ...utes o Contact with skin remove contaminated clothing and flush the affected area with soap and water for at least 15 minutes Do not apply grease or ointments o Inhalation take outdoors and ventilate the contaminated area Provide oxygen or artificial respiration if necessary Fire protection measures Extinguishing measures o The following can be used D type CO2 and dry chemical extinguishers Water ...

Page 56: ... waste containers The pack must be deposited at an authorised SILENCE Service Centre to ensure it is recycled properly reducing its environmental impact 2 Recycling the scooter When you need to dispose of your SILENCE scooter you must do so according to the applicable regulations and always respecting the environment For more information about recycling and disposal of your scooter please contact ...

Page 57: ...e starting and make sure you have all the materials you need and a clear idea of what you are going to do If your S01 is involved in an accident request an inspection of the main components by a SILENCE Official Service Centre Failure to properly maintain the scooter correctly follow instructions or resolve a problem before driving could cause an accident in which there is a SERIOUS RISK OF INJURY...

Page 58: ...ions structure motor section Every week Lights Clean any hardened dirt with a soft sponge As needed Windshield Clean with a soft sponge to remove any insects or dirt Every day of use Suspensions Check for leaks in both the fork and rear shock absorber Every month 4 Cleaning Clean the scooter as indicated in the previous section As with any vehicle it is important to clean it regularly to keep it i...

Page 59: ... make sure there have not been any problems in the past o A cover protects your scooter from the elements and is a good investment Put some kind of protection on the floor to protect it from any leaks o Charge the battery completely at least once a month 6 Checks before driving Charge level Check the charge level on the LCD screen If it is too low recharge the battery before using your scooter Lam...

Page 60: ... on the rear tyre since the motor is housed inside this wheel It is important to remember that this vehicle has more weight on the rear wheel than conventional vehicles those without an in wheel motor so the rim or motor can be affected when going over kerbs potholes or road humps if travelling at the same speed as a conventional vehicle WARNING If you go over kerbs potholes or road humps at a hig...

Page 61: ... with water and seek urgent medical attention Brake pads When the brake pads are less than 1 mm thick they are less effective Consult your point of sale for replacements Brake levers If there is too much play on the brake levers but the brake pads are still in good condition take the scooter to the official point of sale as soon as possible to have it checked Before the D icon lights up scooter re...

Page 62: ... The adjustment device is mounted on the brake levers themselves Rotate the adjustment device forwards or backwards to adjust the position of the brake levers WARNING The brake lever adjustments only affect the lever position and have no effect on the braking power or range Battery anchoring Check the correct fastening of the battery verifying that when pulling it firmly it does not come out of th...

Page 63: ...er The scooter will not start Key not in the ignition The scooter is charging The battery is dead Damaged fuses Check that the key is in the ignition Wait for the battery to charge and disconnect the charger Charge the battery fully Replace damaged fuses If the problem persists take the scooter to the nearest official dealer The battery will not charge Battery percentage does not increase Problem ...

Page 64: ... 1 Delivery to buyer This document is the basis for processing any warranty claims warranty claims cannot be processed if the documents are not filled in properly or are incomplete VIN Vehicle Identification Number Full name Address City Town Postcode Country Telephone Mobile phone e mail Date of Delivery Dealer Number ...

Page 65: ...d or changed in any way or fitted with parts that are not among the original features certified expressly by the manufacturer provided that the problem is associated with the modification d The vehicle has been used in sporting competition e The operations maintenance and service instructions set out in this manual have not been followed WARNING Regular use definition At least once a week for a mi...

Page 66: ...be done at the same time The number of kilometres between inspections of the scooter and battery is shown automatically on the scooter s display the screen will show a spanner icon to indicate that it is time for an inspection based on the kilometres travelled and is as follows first inspection at 1 500 km second at 5 000 km third at 10 000 km and subsequent inspections every 5 000 km The scooter ...

Page 67: ... 2nd INSPECTION INFO km 9th INSPECTION INFO km NEXT INSPECTION BEFORE 1 year 5 000 km NEXT INSPECTION BEFORE 1 year 5 000 km or km or km must be greater than must be greater than must be greater than must be greater than 3rd INSPECTION INFO km 10th INSPECTION INFO km NEXT INSPECTION BEFORE 1 year 5 000 km NEXT INSPECTION BEFORE 1 year 5 000 km or km or km must be greater than must be greater than ...

Page 68: ...MU_S01 MY22_EN User Manual S01 MY22 V006 Page 68 of 68 Copyright SILENCE Urban Ecomobility ...

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