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7

Technical Support and Warranty

QUESTIONS?

  SIIG’s 

Online Support

 has answers!

Simply visit our website at 

www.siig.com

 and click on 

Support

.

Our online support database is updated daily with new drivers

and solutions.  Answers to your questions could be just a few clicks

away.  You can also submit questions online and one of our technical

support analysts will promptly respond.
A lifetime manufacturer warranty supplied with this product is

offered by SIIG, Inc.  Please see SIIG website for more warranty

details.  If you should happen to encounter any problems with this

product, please follow the procedures below.
If it is within the store's return policy period, please return the

product to the store where you purchased from.
If your purchase has passed the store's return policy period, please

follow these steps to have the product repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

RMA

 to submit a

request to SIIG RMA.  If the product is determined to be

defective, an RMA

 

number

 

will be issued.  SIIG RMA department

can also be reached at (510)413-5333.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All software, cable(s)
and any other accessories that came with the original package

must be included.

Clearly write your RMA number on the top of the returned
package.  SIIG will refuse to accept any shipping package, and

will not be responsible for a product returned without an

RMA number posted on the outside of the shipping carton.

You are responsible for the cost of shipping the product to SIIG
at the following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538

RMA #:

SIIG will ship the repaired or replaced product via Ground
in the U.S and International Economy outside of the U.S at

no cost to the customer.

Summary of Contents for Single-Serial PC Card

Page 1: ...6550 UART supports baud rates up to 115 2Kbps Built in16 byteFIFObuffertospeedupdatatransfer Provides one RJ45 to serial DB9 removable cable for device connections Works with various types of RS232 se...

Page 2: ...n if needed 1 Power off your notebook computer and any other connected peripheral devices 2 Insert the PC Card into the PC Card slot of your notebook computer with its 68 pin connector facing the slot...

Page 3: ...s to complete the installation WindowsME 1 At the Add New Hardware Wizard choose Automatic search for a better 2 Insert the driver CD click Next then click Finish 3 Restart Windows to complete the ins...

Page 4: ...inue Anyway then Finish Our driver has been testedforstabilityandcompatibility 5 Restart Windows to complete the installation To verify successful driver installation 1 Check Device Manager to verify...

Page 5: ...n is only for Windows 2000 XP Server 2003 respectively 1 From the Device Manager window double click Ports COM LPT then double click PCMCIA RS232 550 2 Click Port Settings tab and click Advanced 3 Cli...

Page 6: ...6 Blank Page...

Page 7: ...d please follow these steps to have the product repaired or replaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SIIG RMA If the product is determin...

Page 8: ...pt any interference received including interference that may cause undesired operation THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG Inc 6078 Stewart Ave Fremont CA 94538 3152 About SIIG Inc Found...

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