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Frequently Asked Questions

Q1:

Why won't my DVD player work when I move it

over to the extended display?

A1:

Some DVD playback software packages do not

support playing on a second display adapter.

Q2:

How come my video will not play on Media Player

if I move it over to the extended desktop?

A2:

Check that you have moved the Media Player

window completely over to the extended screen.

Q3:

There are lines running horizontally up and down

my screen or the screen is distorted

A3:

This is due to a low or unsupported refresh rate

setting.  You can change this in 

Display Properties/

Settings/Advanced/Monitor

.  Make sure you

select the 

USB 2.0 to VGA

 adapter and not set the

refresh rate higher than what your monitor can

support.

Q4:

Why can't I make the 

USB 2.0 to VGA

 the primary

display?

A4:

Some video cards ship their product with a utility

that prevents other video cards from being set as

the primary video card.  Check the bottom right

hand corner of the taskbar for the utility.  Disable

the utility before switching the 

USB 2.0 to VGA

adapter to be the primary display.

Summary of Contents for JU-000071-S1

Page 1: ...esandBenefits Compliant with USB specification revision 2 0 Supports suspend and wake up modes Functionality primary extended or mirror Resolution up to 1680 x1050 32 bit color SystemRequirements Pentium 4 1 5GHz or equivalent PC An available USB 2 0 port Windows 7 32 64 bit Vista 32 64 bit XP 32 64 bit Server 2003 32 bit 2000 Serial Number Sticker For future product return or exchange this serial...

Page 2: ...nded that you install the driver Before connecting the USB 2 0 to VGA to the computer Windows7 32 64 bit 1 Insert the driver CD Click Start in the Search programs and files box type D setup exe press Enter Change D to match your CD ROM drive letter Note Close the CD auto start pop up window if it appears VGA port USB port ...

Page 3: ... to VGA into the computer Note Somesystemswillgoto8 bitresolutionafter installing the driver Please reset it back to your normal resolution WindowsVista 32 64 bit 1 InsertthedriverCD ClickStart intheStartSearch box type D setup exe press Enter then click Continue Change D to match your CD ROM drive letter 2 Click Next select I accept the terms of the license agreement click Next 3 Click Install th...

Page 4: ...2 Click Next select I accept the terms of the license agreement then click Next 3 Click Continue Anyway then click Finish 4 Connect your second monitor to the USB 2 0 to VGA and turn it on When Windows resumes connect the USB 2 0 to VGA to the computer 5 Select No not this time click Next 6 Select Install the software automatically Recommended click Next click Continue Anyway three times then clic...

Page 5: ... When Windows resumes plug the USB 2 0 to VGA into the computer 6 Click Install two times Note Somesystemswillgoto8 bitresolutionafter installing the driver Please reset it back to your normal resolution Windows2000 Important You must install DirectX 9 0 or above to work in Windows 2000 go to www Microsoft com for details 1 Insert the driver CD Click Start then Run type D setup exe clickOK Change ...

Page 6: ...nstallation 1 Right click Computer or My Computer then click Manage For Windows 7 Click Device Manager ForWindowsVista ClickContinue thenclickDevice Manager For Windows Server 2003 2000 XP Click Device Manager 2 DoubleclickUniversalSerialBuscontroller aUSB Display Device T1P should be displayed 3 Double click Display adapters Trigger USB Graphics Chipset Family 1P E and Trigger USB Graphics Chipse...

Page 7: ...A This mode extends your desktop for easy viewingofmultiplewindows Windowswillmove off the primary display from the right side and enter the extended display from the left side Primary This mode makes the USB 2 0 to VGAthe main display adapter in the system The system s maindisplaywillautomaticallyswitchtobeingthe secondary display adapter and act as the extended desktop Mirror In this mode the US...

Page 8: ...d down my screen or the screen is distorted A3 This is due to a low or unsupported refresh rate setting YoucanchangethisinDisplayProperties Settings Advanced Monitor Make sure you select the USB 2 0 to VGA adapter and not set the refresh rate higher than what your monitor can support Q4 Why can t I make the USB 2 0 to VGA the primary display A4 Some video cards ship their product with a utility th...

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Page 11: ...efollowthesestepstohavetheproductrepairedorreplaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SIIG RMA If the product is determined to be defective an RMAnumber willbeissued Step 2 After obtaining an RMA number ship the product Properlypacktheproduct forshipping Allaccessories that camewith theoriginalpackagemustbeincluded ClearlywriteyourRMAnu...

Page 12: ...k of SIIG Inc SIIG and the SIIG logo are registered trademarks of SIIG Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries PentiumisaregisteredtrademarkofIntelCorporation Othernamesusedinthis publicationareforidentificationonlyandmaybetrademarksoftheirrespectivecompanies September 2009 Copyright...

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