8
Frequently Asked Questions
Q1:
Why won't my DVD player work when I move it
over to the extended display?
A1:
Some DVD playback software packages do not
support playing on a second display adapter.
Q2:
How come my video will not play on Media Player
if I move it over to the extended desktop?
A2:
Check that you have moved the Media Player
window completely over to the extended screen.
Q3:
There are lines running horizontally up and down
my screen or the screen is distorted
A3:
This is due to a low or unsupported refresh rate
setting. You can change this in
Display Properties/
Settings/Advanced/Monitor
. Make sure you
select the
USB 2.0 to VGA
adapter and not set the
refresh rate higher than what your monitor can
support.
Q4:
Why can't I make the
USB 2.0 to VGA
the primary
display?
A4:
Some video cards ship their product with a utility
that prevents other video cards from being set as
the primary video card. Check the bottom right
hand corner of the taskbar for the utility. Disable
the utility before switching the
USB 2.0 to VGA
adapter to be the primary display.
Summary of Contents for JU-000071-S1
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