SIIG JK-WR0212-S1 Installation Manual Download Page 11

11

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our web site at

www.siig.com

 and click 

Support

.  Our online support database is updated daily with

new drivers and solutions.  Answers to your questions could be just a few clicks away.

You can also submit questions online and a technical support analyst will promptly

respond.
SIIG offers a 2-year manufacturer warranty with this product.  This warranty covers the

original purchaser and guarantees the product to be free of any defects in materials or

workmanship for two (2) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product

having similar features and functionality) the product if defective in materials or

workmanship.  This warranty gives you specific legal rights, and you may also have other

rights which vary from state to state.  Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store

where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps

below to have the product repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

REQUEST A PRODUCT REPLACEMENT

to submit a request to SIIG RMA or fax a request to 510-657-5962.  Your RMA request

will be processed, if the product is determined to be defective, an RMA

 

number

 

will

be issued.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All accessories that came with the

original package must be included.

Clearly write your RMA number on the top of the returned package.  SIIG will

refuse to accept any shipping package, and will not be responsible for a product

returned without an RMA number posted on the outside of the shipping

carton.

You are responsible for the cost of shipping to SIIG.  Ship the product to the

following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538-3152, USA

RMA #:

SIIG will ship the repaired or replaced product via Ground in the U.S. and

International Economy outside of the U.S. at no cost to the customer.

Summary of Contents for JK-WR0212-S1

Page 1: ...ireless connectivity Key Features and Benefits No driver installation required 104keystandardQWERTYkeyboardlayout High quality key switches for the click and feel typists prefer Water resistant keyboa...

Page 2: ...eyboard Water resistant keypad LED On briefly when the batteries are first installed low battery indicator Key press force 55g 8g Key switch life 10 million cycles Number of keys 104 standard 18 hot k...

Page 3: ...r Optical DPI 1600 RF output power 1 6 mW Operating distance up to 33ft 10m max Battery type 2x AAA Dimensions 3 3 4 L x 2 1 8 W x 1 3 8 H RF channel 79 hopping USB Wireless Receiver Input voltage 5V...

Page 4: ...4 Layout Figure 1 Keyboard Layout Top Figure 2 Keyboard Layout Bottom 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 22...

Page 5: ...Starts the default Web browser and loads the home page 8 Email Starts the default email program 9 MediaPlayer Startsthedefaultmediaplayer not supported in Windows 2000 10 Play Pause Switch between pl...

Page 6: ...ported in Windows 2000 19 Low battery indicator LED blinks intermittently for 10 seconds 20 Connect button Press to pair with USB Wireless Receiver 21 Battery compartment Insert 2 AAA batteries 22 Sna...

Page 7: ...eless receiver 9 Battery compartment Insert 2 AAA batteries Setting Up Your Keyboard Mouse Use the snap open legs on the bottom of the keyboardtoadjustthetilt heightforyourcomfort 1 Plug the USB Wirel...

Page 8: ...he mouse or keyboard still does not work keep trying It may take several tries before you are successful 4 When the battery for the keyboard is low the Low Battery Indicator LED flashes intermittently...

Page 9: ...9 Blank Page...

Page 10: ...10 Blank Page...

Page 11: ...ures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please foll...

Page 12: ...eAmericasand theUK andthroughe commercesites PRODUCT NAME Wireless Multimedia Keyboard Mouse FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCCCOMPLIA...

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