About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity solutions (including Serial ATA
and Ultra ATA Controllers, FireWire, USB, and legacy I/O adapters) that bridge the connection between
Desktop/Notebook systems and external peripherals. SIIG continues to grow by adding A/V and Digital
Signage connectivity solutions to our extensive portfolio.
SIIG products offer comprehensive user manuals, many user-friendly features, and are backed by an extensive
manufacturer warranty. High quality control standards are evident by the overall ease of installation
and compatibility of our products, as well as one of the lowest defective return rates in the industry. SIIG
products can be found in computer retail stores, mail order catalogs, through major distributors, system
integrators, and VARs in the Americas and the UK, and through e-commerce sites.
Universal Height Adjustable Projector Ceiling Mount - Black is a trademark of SIIG, Inc. SIIG and the SIIG
logo are registered trademarks of SIIG, Inc. All other names used in this publication are for identification
only and may be trademarks of their respective owners.
April, 2018 Copyright © 2018 by SIIG, Inc. All rights reserved.
PRODUCT NAME
Universal Height Adjustable Projector Ceiling Mount - Black
Technical Support and Warranty
QUESTIONS?
SIIG
’
s
Online Support
has answers! Simply visit our web site at
www.siig.com
and click
Support
. Our
online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few
clicks away. You can also submit questions online and a technical support analyst will promptly respond.
SIIG offers a 3-year manufacturer warranty with this product. This warranty covers the original purchaser and
guarantees the product to be free of any defects in materials or workmanship for three (3) years from the date of purchase
of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product having similar features and
functionality) the product if defective in materials or workmanship. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state. Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps below to have the product repaired
or replaced.
Step 1:
Submit your RMA request.
Go to
www.siig.com
, click
Support
, then
REQUEST A PRODUCT REPLACEMENT
to submit a request to SIIG
RMA or fax a request to 510-657-5962. Your RMA request will be processed, if the product is determined to be
defective, an RMA
number
will be issued.
Step 2:
After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All accessories that came with the original package must be included.
• Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping
package, and will not be responsible for a product returned without an RMA number posted on the outside of the
shipping carton.
• You are responsible for the cost of shipping to SIIG. Ship the product to the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S.
at no cost to the customer.
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