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11

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our web site at

www.siig.com

 and click 

Support

.  Our online support database is updated daily with

new drivers and solutions.  Answers to your questions could be just a few clicks away.  You

can also submit questions online and a technical support analyst will promptly respond.
SIIG offers a 2-year manufacturer warranty with this product.  This warranty covers the

original purchaser and guarantees the product to be free of any defects in materials or

workmanship for two (2) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product having

similar features and functionality) the product if defective in materials or workmanship.

This warranty gives you specific legal rights, and you may also have other rights which

vary from state to state.  Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store

where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps

below to have the product repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

RMA

 to submit a request to SIIG RMA or

fax a request to 510-657-5962.  Your RMA request will be processed, if the product

is determined to be defective, an RMA

 

number

 

will be issued.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All accessories that came with the

original package must be included.

Clearly write your RMA number on the top of the returned package.  SIIG will

refuse to accept any shipping package, and will not be responsible for a product

returned without an RMA number posted on the outside of the shipping

carton.

You are responsible for the cost of shipping to SIIG.  Ship the product to the

following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538-3152, USA

RMA #:

SIIG will ship the repaired or replaced product via Ground in the U.S. and

International Economy outside of the U.S. at no cost to the customer.

Summary of Contents for CE-KV0612-S1

Page 1: ...and Benefits Supports video resolutions of 720p HD 1080p Full HD and up to 3840x2160 30Hz High quality circuit design with external power adapter provide smooth and reliable performance PIP feature al...

Page 2: ...B Type A Female x3 Microphone jack x1 KVM Ports 4 Video Type HDMI v1 4 HDCP Compliant Yes Audio Yes Remote Control Yes Up to 5M Resolution Up to 3840x2160 30Hz PIP monitor up to 1080p only KVM Cable R...

Page 3: ...ce is active IR IR receiver Package Contents 4x1 USB HDMI KVM Switch with 4Kx2K PIP Power adapter Remote control 2 KVM cables User Reference Guide Compatibility Windows and Mac computers with HDMI oup...

Page 4: ...hone optional HDMI OUT Connects to an HDMI display Power Jack Connects to the included power adapter USB Port Connects to a USB peripheral optional Figure 2 Rear Panel Layout Power Jack HDMI IN MIC IN...

Page 5: ...Source Device MIC IN Connects to source device s MIC input optional HDMI IN Connects to source device s HDMI putput USB Type B Port Connects to source device s USB port Outside diameter OD Inside dia...

Page 6: ...the computer s HDMI output to the Switch s HDMI Input 1 connector using the included HDMI cable 5 Connect the computer s USB Type A port to the switch s USB Type B port associated with the HDMI Input...

Page 7: ...uter when it is fully booted up verify the keyboard mouse and monitor are working properly 11 After the first computer system is successfully setup power up the other computers devices in numerical or...

Page 8: ...of the Switch B Keyboard hotkey Twice Ctrl Number 1 4 Enter C Remote control Pressthenumberyou regoingtousetoward IR receiver of the Switch Start Close PIP feature A Keyboard hotkey Twice Ctrl P Enter...

Page 9: ...t Interval 10 sec A Keyboard hotkey Twice Ctrl S Enter B Remote control Press Auto Scan button Increase Auto Scan Interval 5 sec per A Keyboard hotkey Twice Ctrl Decrease Auto Scan Interval 5 sec per...

Page 10: ...10 Application Control up to 4 computers HDMI devices and share one USB peripheral PIP Monitor HD TV Remote Control Computer HDMI Device Figure 3 Application...

Page 11: ...the procedures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period p...

Page 12: ...ystemintegrators andVARsintheAmericasand theUK andthroughe commercesites PRODUCT NAME 4x1 USB HDMI KVM Switch with 4Kx2K PIP FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT F...

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