signia StreamLine TV User Manual Download Page 41 | Manualshive

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41

Troubleshooting

If audio streaming is not working, check the following tables.

TOSLINK cable is connected

Troubleshooting

The signal format is not supported. Refer to the

section "Connecting to your electronic device".
No audio signal is available. For example, pause

or mute is pressed on the electronic device.
Your hearing instruments are out of operating

distance. Move closer to the transmitter.

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Summary of Contents for StreamLine TV

Page 1: ...Hearing Systems StreamLine TV User Guide ...

Page 2: ...cluded in delivery 6 Components 8 Getting started 10 Positioning 10 Connecting to power supply 11 Connecting to your electronic device 13 Pairing hearing instruments 20 Daily use 23 Using the transmitter 23 Power and TV indicator 26 ...

Page 3: ...information 30 Personal safety 30 Product safety 33 Important information 36 Explanation of symbols 36 Maintenance and care 39 Troubleshooting 41 Technical information 46 Disposal information 48 Conformance information 48 ...

Page 4: ...V or from other electronic devices to hearing instruments It is intended to be used by children 36 months and adults together with their hearing instruments CAUTION Read this user guide thoroughly and completely and follow the safety information in this document to avoid damage or injury ...

Page 5: ...5 Compatible hearing instruments StreamLine TV works with our specific wireless hearing instruments Your Hearing Care Professional will advise you on the compatible models ...

Page 6: ...6 Included in delivery StreamLine TV USB power cable and power plug with country specific adapter TOSLINK cable RCA cinch cable SCART adapter Mini jack adapter ...

Page 7: ...7 ...

Page 8: ...8 Components TV indicator Power indicator Setup button Power connection RCA connections left and right TOSLINK connections in and out Mode button only for Hearing Care Professionals ...

Page 9: ...9 ...

Page 10: ... the transmitter close to your electronic device so that they can be easily connected with cables For best connection to your hearing instruments position the transmitter horizontally and in direct line of sight with your hearing instruments ...

Page 11: ...wer supply Only use the USB power cable and power plug that came with the transmitter X Connect the micro USB side of the power cable to the power connection of the transmitter X Connect the power plug to the power supply ...

Page 12: ...The transmitter is starting up If after a few seconds both indicators flash blue the transmitter is on but not paired to any hearing instrument Refer to the section Pairing hearing instruments other Refer to the section Power and TV indicator ...

Page 13: ...ing to your electronic device You can connect the transmitter to your electronic device with the TOSLINK cable or with the RCA cable We recommend using the TOSLINK connection Use the supplied cables and adapters ...

Page 14: ...put or the RCA input of the transmitter If both inputs of the transmitter are used the electronic device that is connected via TOSLINK cable has the higher priority and only the audio signal of this device will be streamed to your hearing instruments ...

Page 15: ... remove the protection caps from the TOSLINK cable plugs X Plug the cable into the TOSLINK input of your transmitter and into the TOSLINK optical audio output of your electronic device To prevent the TOSLINK cable from breaking do not forcefully bend it ...

Page 16: ... electronic device to either PCM pulse code modulation or Dolby Digital The TOSLINK output of your transmitter may be used to connect further TOSLINK devices such as external Dolby decoders or surround sound systems Dolby and the double D symbol are registered trademarks of Dolby Laboratories ...

Page 17: ...n X Plug the cable into the RCA connections of your transmitter X Plug the other side of the cable into the RCA output of the electronic device Or via adapter into the SCART or mini jack output of the electronic device ...

Page 18: ...RT adapter The audio signal can depend on the source selected on the electronic device For example some TVs will only make TV sound available on the SCART output but not the sound from a connected DVD player With mini jack adapter The mini jack output on the electronic device is typically the headphone output The speakers of the electronic device may be muted ...

Page 19: ... headphone output is used So that sound is only heard through the hearing instruments Refer to the electronic device s manual Set the output format of the electronic device to analog audio or uncompressed audio ...

Page 20: ...ing instruments and remembered each time they are turned on X Ensure that the transmitter is connected to the power supply X Turn the hearing instruments off and on again Open and close the battery compartments If your hearing instruments do not have a battery compartment turn them off and on as described in the hearing instruments user guide ...

Page 21: ... close to or on top of the transmitter The pairing process starts automatically X Observe the indicators Description If pairing is completed both indicators are blue for about 30 seconds other Refer to the section Power and TV indicator ...

Page 22: ...sers will be able to hear the same sound To clear the pairings of one current user first reset the transmitter to factory settings This will clear the pairings of all users After that pair the hearing instruments of the other users again Refer to the section Resetting to factory settings ...

Page 23: ...aming Switch your hearing instruments to the transmitter mode or change to the dedicated hearing program Stop audio streaming Quit transmitter mode or switch to any other hearing program in your hearing instruments Adjust volume Use the controls of your hearing instruments ...

Page 24: ...earing instruments controls e g push button or with a smartphone app or with a dedicated remote control Refer to the hearing instruments user guide for details Volume functions and hearing programs are optional hearing instrument features They depend on the type of hearing instrument and can be programmed by your Hearing Care Professional ...

Page 25: ...eamed audio signal is normally not affected by volume adjustments from the TV remote control Your Hearing Care Professional can adjust the mix of the audio streaming signal with surrounding sounds according to your preference ...

Page 26: ...cator show the current status of the transmitter Description Power indicator is white The transmitter is starting up Both indicators flash blue Power is on The transmitter is not paired to any hearing instrument Refer to the section Pairing hearing instruments ...

Page 27: ...30 seconds Pairing is complete Power indicator is red Power is on The transmitter is not receiving an audio signal Refer to the section Troubleshooting Both indicators are green The transmitter is receiving an audio signal via the RCA connection ...

Page 28: ...he transmitter is not receiving an audio signal via the RCA connection or the volume is too low Power indicator is green TV indicator is blue The transmitter has a valid TOSLINK connection to your electronic device regardless of whether an audio signal is played or not ...

Page 29: ...n Power indicator is green TV indicator flashes red The signal format is not supported Refer to the section Connecting to your electronic device Both indicators flash red Error Contact your Hearing Care Professional ...

Page 30: ...G Choking hazard Your device contains small parts which can be swallowed X Keep hearing instruments batteries and accessories out of reach of children and mentally disabled persons X If parts have been swallowed consult a physician or hospital immediately ...

Page 31: ...bviously damaged devices and return them to point of sale WARNING Note that any unauthorized changes to the product may cause damage to the product or cause injury X Use only approved parts and accessories Ask your Hearing Care Professional for support ...

Page 32: ...ice conforming to IEC 60065 the IEC Norm for audio video and other electronic devices WARNING This device may interfere with measuring and electronic equipment X Do not use your device on airplanes or areas where sensitive or life supporting electronic equipment is used ...

Page 33: ...osion X Do not use your device in explosive atmospheres e g in mining areas Product safety NOTICE X Protect your devices from extreme heat Do not expose them to direct sunlight NOTICE X Protect your devices from high humidity ...

Page 34: ...en NOTICE Different types of strong radiation e g during X ray or MRI head examinations may damage devices X Do not use the devices during these or similar procedures Weaker radiation e g from radio equipment or airport security does not damage the devices ...

Page 35: ...st X Refer to local authorities for further information NOTICE Your devices are designed to comply with international standards on electromagnetic compatibility but interference with nearby electronic devices could occur In this case move away from the source of interference ...

Page 36: ...tion Explanation of symbols Symbols used in this document Points out a situation that could lead to serious moderate or minor injuries Indicates possible property damage Advice and tips on how to handle your device better ...

Page 37: ...ean Directives refer to section Conformance information EMC and radio communications compliance label Australia refer to section Conformance information Indicates the legal manufacturer of the device Do not dispose of the device with general domestic waste Read more in section Disposal information ...

Page 38: ...38 Symbols on the device or packaging Read and follow the instructions in the user guide Manufactured under licence from Dolby Laboratories ...

Page 39: ... NOTICE X Do not put your device in water X Do not clean your device with alcohol or benzine X Clean the device as necessary with a soft tissue X Avoid abrasive cleaning liquids with additives such as citric acids ammonia etc ...

Page 40: ...40 Resetting to factory settings To reset the transmitter to factory settings X Press and hold the setup button for more than 5 seconds All pairings are deleted Both indicators flash blue ...

Page 41: ...s connected Troubleshooting The signal format is not supported Refer to the section Connecting to your electronic device No audio signal is available For example pause or mute is pressed on the electronic device Your hearing instruments are out of operating distance Move closer to the transmitter ...

Page 42: ... other hearing instruments are paired Pair your hearing instruments Refer to the section Pairing hearing instruments No audio signal is available For example pause or mute is pressed on the electronic device TOSLINK cable is defective Check the cable for damages and replace it if necessary ...

Page 43: ... the electronic device is not loud enough Increase the volume on the electronic device No audio signal is available For example pause or mute is pressed on the electronic device Your hearing instruments are out of operating distance Move closer to the transmitter ...

Page 44: ...g instruments are paired Pair your hearing instruments Refer to the section Pairing hearing instruments The signal format is not supported Refer to the section Connecting to your electronic device The output signal of the electronic device is not loud enough Increase the volume on the electronic device ...

Page 45: ...hooting No audio signal is available For example pause or mute is pressed on the electronic device Both TOSLINK and RCA cable are connected Unplug the cable that is currently not in use either TOSLINK or RCA cable ...

Page 46: ...nsport and storage conditions Operating conditions Temperature 5 to 40 C Relative humidity 15 to 93 non condensing Atmospheric pressure 700 to 1060 hPa During extended periods of transport and storage please observe the following conditions ...

Page 47: ...ty 15 to 93 non condensing For other parts such as hearing instruments other conditions may apply Technical data of the power supply Input voltage 100 240 V AC Input current max 0 2 A at 100 V AC Input frequency 47 63 Hz Output voltage 5 V DC Output current max 1 A ...

Page 48: ...indicates conformity with the following European directives 93 42 EEC concerning medical devices 99 5 EC R TTE concerning radio and telecommunications terminal equipment and 2011 65 EU RoHS concerning the restriction of hazardous substances The full text of the declaration of conformity can be obtained from www signia hearing com doc ...

Page 49: ...rds concerning electromagnetic compatibility and human exposure FCC and ISED compliance information can be found on the back of the device The ACMA compliance mark indicates conformity with the electromagnetic interference standards set by the Australian Communications and Media Authority ACMA Devices with the FCC marking comply with the standards of the FCC regarding electromagnetic interference ...

Page 50: ... conditions This device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a ...

Page 51: ...there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between...

Page 52: ...n Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment To comply with FCC RF exposure requirements the device and the antenna for this device must be installed to ensure a minimum separation distance of 20 cm or more from a person s body Other operating configurations should be avoided ...

Page 53: ...53 ...

Page 54: ...54 ...

Page 55: ......

Page 56: ...a hearing com Document No 03132 99T01 7600 EN Order Item No 109 463 23 Master Rev02 03 2017 Signia GmbH 03 2017 Legal Manufacturer Signia GmbH Henri Dunant Strasse 100 91058 Erlangen Germany Phone 49 9131 308 0 ...

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