12
Defective power cells
In case you think the power cell is defective comply with
the following steps:
X
Place the hearing instrument into the charger. If you
get a red LED then the power cell is defective.
X
Perform visual inspection of the hearing instrument.
The test is considered failed if it has any of below
criteria:
Z
There is physical sign of deformation caused by
bloated lithium power cell inside.
Z
There is visible leakage from the lithium power cell.
Z
Product is generating heat on its own or hot to the
touch.
If any of the test steps failed, consider the power cell
defective. Due to safety concerns the hearing instrument
cannot be shipped anymore. Please record the serial
number of the hearing instrument, take a photo of the
damages, and consult with Sivantos Customer Service
team before disposal of the product according to local
regulations.
Signia Pure ChargeGo X Dispenser EN.indd 12
24.09.2019 16:38:03
