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Accessories
The type of available accessories depends on the
instrument type. Examples are: a remote control, an
audio streaming device, or a smartphone app for remote
control.
Some hearing instrument types support CROS and
BiCROS solutions for people with single-sided deafness.
Consult your Hearing Care Professional for further
information.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
Troubleshooting
Problem and possible solutions
Sound is weak.
●
Increase the volume.
●
Gently close the battery compartment completely.
●
Clean the hearing instrument.
●
Replace the empty battery.
●
Ask your Hearing Care Professional to exchange
the wax protection and/or the microphone cover.
Problem and possible solutions
Hearing instrument emits whistling sounds.
●
Reinsert the hearing instrument until
it fits securely.
●
Decrease the volume.
●
Clean the hearing instrument.
Sound is distorted.
●
Decrease the volume.
●
Replace the empty battery.
●
Clean the hearing instrument.
●
Ask your Hearing Care Professional to exchange
the wax protection and/or the microphone cover.
Hearing instrument emits signal tones.
●
Replace the empty battery.
Hearing instrument does not work.
●
Turn the hearing instrument on.
●
Gently close the battery compartment completely.
●
Replace the empty battery.
●
Make sure the battery is inserted correctly.
●
Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.