20
*As used in these Limited Warranties,
“
lifetime
”
means the normal useful life of the product under reasonable use.
**All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. This
shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect.
***The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such,
each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in
genuine leather; these characteristics are in no way to be considered a defect. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or
shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since
by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be
considered a defect.
LIMITATIONS AND EXCEPTIONS
The following limitation and exceptions apply to the Limited Warranties:
Remedy
Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading
“
Unattached Cushioning
”),
the sole
liability of Warrantor is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. RE-
FUNDS ARE NOT AVAILABLE. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Warrantor reserves the
right to substitute materials of equal or better quality. Replacement fabrics may vary in color from the original due to dye lot differences.
In addition, during the period of any applicable Labor Coverage, Warrantor will pay, within one year from the date of purchase, reasonable and customary
labor rates to repair or replace the defective parts (at Warrantor
’
s option) and shipping costs from the retailer to and from Warrantor, at no charge to the
original retail purchaser. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will
be responsible for labor, packing, and all shipping and transportation costs. The costs associated with transporting the furniture or parts from your home to
the retailer or from the retailer to your home are excluded from all Limited Warranties.
For Unattached Cushions with a material manufacturing defect, Warrantor will replace the defective Unattached Cushion provided that the original retail pur-
chaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Warrantor, returns the
defective cushion core contained within an Unattached Cushion to Roomsolutions Brand, Attn: Director of Quality, One Ashley Way, Arcadia, WI 54612. The
remedy specified in this paragraph is Warrantor sole liability related to Unattached Cushions.
Warranty Information
LIMITED WARRANTIES
The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. These Limited Warranties are non
-
transferable:
Ashley Furniture Industries, Inc. (the
“
Warrantor), subject to all the limitations and exclusions described in these Limited Warranties, warrants the following
products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below.
Product or Part
Limited Warranty Duration
Labor Coverage
Frames Used In Upholstered and Leather Products
Limited Lifetime Warranty*
1 Year
Springs
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs
5 Year Limited Warranty
1 Year
Recliner Mechanisms
3 Year Limited Warranty
1 Year
Sleeper Mechanisms
3 Year Limited Warranty
1 Year
Unattached Cushioning**
Unattached Cushion means each cushion core in an unattached (loose) seat cushion.
1 Year Limited Warranty
1 Year
Attached Cushioning**
Attached Cushion means each cushion core in a seat cushion which is attached to the product
1 Year Limited Warranty
1 Year
Leather and Upholstery Fabric***
1 Year Limited Warranty
1 Year
Top of Bed
Top of Bed means comforters, bed skirts, pillow shams, and any accent pillows included with a comforter set.
30 Days
30 Days
Finishes and all Other Furniture Products
Finishes and all Other Furniture Products means all finishes and other parts, components, and other furniture products
not specifically included in the above Limited Warranties, including but not limited to dining room tables, chairs, occa-
sional tables, beds, dressers, sleeper mattresses, marble tops, granite tops, desks, curio cabinets, china cabinets, buffets,
entertainment centers, lamps, electrical components (other than light bulbs), recliner pull cords and handles incorpo-
rated into any furniture product.
1 Year Limited Warranty
1 Year
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