Sierra Wireless Sprint 598U, User Manual, Page: 23 / 48

Using Y
o
ur Modem
Section 2B. Using Your USB Modem 15
Removing the USB Modem
1.
Exit the Sprint SmartView software if it is open.
2. If a memory card (microSD™) is inserted into the USB modem, ensure that you have
completed any file transfers, and then safely remove the hardware:
䡲
Click the Safely Remove Hardware icon ( in Windows Vista; in Windows XP)
in the system tray, and click the
Safely remove Mass Storage Device
entry for the memory
card.
– or –
䡲
On your Mac, eject the drive.
3.
Remove the USB modem from your computer’s USB slot by gripping both sides of
the USB modem and pulling straight out.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
䢇
Logging on to your account at www.sprint.com .
䢇
Calling us toll-free at
1-888-211-4727
(personal use) or
1-800-927-2199
(business use).
䢇
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
WARNING When inserting or removing your USB modem, always grip it by its sides, as this prevents
damage to the USB modem.