background image

IP Manager

Rev 3.0B  Feb.08

 

64

Note:  The fully qualified domain name of your Raven will be a 
subdomain of the domain used by the IP Manager server. 

Using IP Manager with your 
Raven

To

 

allow

 

your

 

Sierra

 

Wireless

 

AirLink

 

modem

 

to

 

be

 

addressed

 

by

 

name,

 

the

 

modem

 

needs

 

to

 

have

 

a

 

minimum

 

of

 

three

 

elements

 

configured.

 

You

 

can

 

also

 

configure

 

a

 

second

 

dynamic

 

server

 

as

 

a

 

backup,

 

secondary,

 

or

 

alternate

 

server.

 

In

 

AceManager,

 

select

 

Dynamic

 

IP

.

 

Figure 7-1:  AceManager: Dynamic IP

*MODEMNAME

 

:

 

The

 

name

 

you

 

want

 

for

 

the

 

modem.

 

There

 

are

 

some

 

restrictions

 

listed

 

below

 

for

 

the

 

modem

 

name.

*DOMAIN

 

:

 

The

 

domain

 

name

 

to

 

be

 

used

 

by

 

the

 

modem.

 

This

 

is

 

the

 

domain

 

name

 

of

 

the

 

server

 

configured

 

for

 

*IPMANAGER1.

*IPMANAGER1

 

:

 

The

 

IP

 

address

 

or

 

domain

 

name

 

of

 

the

 

dynamic

 

DNS

 

server

 

which

 

is

 

running

 

IP

 

Manager.

*IPMANAGER2

 

:

 

The

 

secondary

 

server

 

for

 

the

 

domain.

 

While

 

it

 

is

 

optional

 

to

 

have

 

two

 

servers

 

configured,

 

it

 

is

 

highly

 

recommended.

Tip:  You can use a domain name instead of the IP address for your 
IP Manager servers if you have DNS set up in your Raven.

*IPMGRUPDATE1

 

and

 

*IPMGRUPDATE2

:

 

How

 

often,

 

in

 

minutes,

 

you

 

want

 

the

 

address

 

sent

 

to

 

IP

 

Manager.

 

If

 

this

 

is

 

set

 

to

 

zero,

 

the

 

modem

 

will

 

only

 

send

 

an

 

update

 

if

 

Summary of Contents for Raven iDEN

Page 1: ...Raven iDEN for TELUS User Guide 20070914 Rev 3 0B ...

Page 2: ... equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless AirLink Raven MUST BE POWERED OFF The Sierra Wireless AirLink Raven can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless AirLink Raven in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless A...

Page 3: ...wing US patents 5 515 013 5 629 960 5 845 216 5 847 553 5 878 234 5 890 057 5 929 815 6 169 884 6 191 741 6 199 168 6 339 405 6 359 591 6 400 336 6 516 204 6 561 851 6 643 501 6 653 979 6 697 030 6 785 830 6 845 249 6 847 830 6 876 697 6 879 585 6 886 049 6 968 171 6 985 757 7 023 878 7 053 843 7 106 569 7 145 267 7 200 512 D442 170 D459 303 and other patents pending Copyright 2008 Sierra Wireless...

Page 4: ...al hwy com Post Digital Highway 175 Hill Brady Road Battle Creek Mi USA 49037 Web www digital hwy com Support Desk Phone 1 877 231 1144 Hours 5 00 AM to 5 00 PM Pacific Time Monday to Friday except US Holidays E mail support sierrawireless com Sales Desk Phone 1 510 781 4200 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail MobileandM2Msales sierrawireless com Post Sierra Wireless Americ...

Page 5: ...cumentation CDPD CDMA and GPRS 2 x Q2 2005 Q2 2007 AirLink Communications documentation CDMA EV DO EDGE and HSDPA 3 0 in draft Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format Phase II of the conversion completed Raven modem line documentation is revised ...

Page 6: ...s 15 iDEN Communication 16 Specifications 17 Features and Benefits 17 Technology 17 Bands 17 Environmental 17 Power Consumption 12V DC 17 Standards Approvals 17 Host Interfaces 17 Dimensions 18 Application Interfaces 18 LED Indicators 18 Interface Port Pin Outs 18 Serial Port 18 Activating Raven on TELUS Network 19 Installing the SIM 19 Cellular Account Required 19 Software Required 19 Hardware Re...

Page 7: ...ication 47 Basic Modes 47 Start up Mode 47 AT Mode 48 PassThru Mode 49 Telnet Mode 50 Serial Modes 50 PPP 50 SLIP 52 UDP and UDP Pad 52 UDP Auto Answer 52 Reliable UDP 53 UDP Multicast Mode 54 TCP and TCP Pad 54 TCP Auto Answer 55 Hybrid Modes 55 Data Communication 57 Public and Private Mode 57 Keepalive 58 Configuring Keepalive 59 Data usage using Keepalive 59 IP Manager 61 Reasons to contact the...

Page 8: ... 69 Raven Modbus on UDP 69 Configuring the Raven at the Polling Host for Modbus on UDP 70 Configuring the Remote Ravens for Modbus with UDP 73 SNMP Simple Network Management Protocol 78 Management Information Base MIB 78 SNMP Traps 78 SNMP Configuration 79 Listening Port 79 Security Level 79 User Name and Password 80 Trap Destination 81 Community String 81 SNMP MIB Definition Sample 81 Display Res...

Page 9: ... 93 O 94 OPRG n 94 S53 method d d d d ppppp 94 Z 94 W 94 DATE mm dd yyyy hh mm ss 95 DPORT n 95 HOSTPAP n 95 NETALLOWZEROIP n 95 NETPW pw 95 NETPHONE 95 NETUID uid 95 STATICIP d d d d 96 STATUSCHK n 96 Serial 96 En 97 Qn 97 S3 n 97 S4 n 97 S5 n 97 S6 n 97 S8 n 97 S9 n 98 S10 n 98 S23 speed databits parity stop bits 98 S50 n 98 S51 n 98 S211 n 99 Vn 99 Xn 99 Cn 99 Dn 99 Sn 99 APPP 100 Set modem ope...

Page 10: ... 106 Dynamic IP 106 DOMAIN name 107 IPMANAGERn name IP address 107 IPMGRKEYn key 107 IPMGRUPDATEn m 108 MODEMNAME name 108 PPP Ethernet 108 DHCPSERVER n 109 HOSTAUTH n 109 HOSTNETMASK n n n n 109 HOSTPEERIP d d d d 110 HOSTPRIVIP d d d d 110 HOSTPRIVMODE n 110 HOSTPW string 110 HOSTUID string 110 IDENTCPFWD ppppp ppppp ppppp ppppp ppppp ppppp ppppp ppppp ppp pp ppppp 110 IDENUDPFWD ppppp ppppp ppp...

Page 11: ...16 MSCIUPDPERIOD n 116 NETWDOG n 116 RESETCFG 116 SNMPCOMMUNITY string 116 SNMPPORT n 116 SNMPSECLVL n 117 SNMPTRAPDEST host port 117 SNTP n 117 SNTPADDR d d d d name 117 TELNETTIMEOUT n 117 TPORT n 118 TQUIT 118 Friends 118 FM n 119 Fn d d d d 119 Logging 119 DBGCOMMLVL n 119 DBGIPLVL n 120 DBGPPPLVL n 120 Telemetry Addr List 120 IPL n 120 MVLEN n 121 MVMSK hh 121 MVOFF n 121 MVOPT n 121 MVTYP n ...

Page 12: ...ds 125 Raven LEDs in Circuit Switched Mode 125 Step by Step Configuration 125 Hardware Required 126 Software Required 126 Windows Dial up Networking DUN 135 Installing a modem driver for Raven 135 Creating a Dial Up Networking PPP Connection 140 Connecting to the Internet Using DUN 150 AceView 150 Windows DUN 151 ...

Page 13: ...use in hazardous environ ments Key applications include utilities manufacturing automation oil and gas SCADA telemetry Homeland Security and asset monitoring Figure 1 1 Sierra Wireless AirLink Raven ALEOS ALEOS the embedded core technology of the Sierra Wireless AirLink products simplifies installation operation and mainte nance of any solution and provides an always on always aware intelligent co...

Page 14: ...plications and their user guides from the Sierra Wireless AirLink Solutions web site http www sierrawireless com support Contact your dealer or Sierra Wireless representative for information on AceNet Note AceView AceManager and AceNet require the Microsoft NET Framework v 1 1 and Microsoft Windows 98 Windows 2000 Windows XP or later You can obtain the Microsoft NET Framework from Microsoft at htt...

Page 15: ...oyment Monitor and Control AceManger allows an administrator to remotely monitor a modem s status health and configuration settings The user interface displays signal strength cell site information byte counters and error conditions enabling you to pinpoint any issues and troubleshoot immediately AceManager enables remote configuration and parameter settings to be changed or reset instantly over t...

Page 16: ... and maintain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger To ensure your implementation is optimal users can easily see when modems are out of contact and periodically poll each device for performance statistics AceView AceView is an efficient status and conn...

Page 17: ...shooting and diagnostics utility This utility will allow you to get a log file of the Raven activity which you can then send to Sierra Wireless support erase the current configuration completely and temporarily set the Raven to a known configuration to aid in trouble shooting SOS mode ...

Page 18: ...e If you are using USB port as serial then USB device is set to o and if you are using the default option then the USB device is set to 1 The available port is automatically detected Passsword is the fault password 3 Press Erase The modem will then reset Note If you erase the fatory defaults will be restored USBnet is the factory default port ...

Page 19: ... Raven is powered on it automatically searches for cellular service using iDEN 2 Your Raven establishes a PPP Point to Point Protocol or dial up connection link to the TELUS network also called registering on the network and receives an IP address 3 When your Raven has received its IP address from TELUS a connection to the Internet or the cellular network is also available for a computer or other ...

Page 20: ...s Your Raven might not always receive the same address each time it connects with TELUS Static addresses are permanently assigned to a particular account and will always be used whenever your Raven connects to the Internet The IP address will not be given to anyone else Most ISPs cellular included use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller numb...

Page 21: ...r modem by TELUS cannot be a private or internal IP address such asspecial private network unless you are on the same network or inside that network s firewall such as with frame relay iDEN Communication Integrated Digital Enhanced Network iDEN is a mobile communications technology providing its users the benefits of a trunked radio and a cellular network Using a SIM card with all the account data...

Page 22: ...2 Certified Technology iDEN Bands 800 Mhz Cellular Environmental Operating Temperature Storage Temperature 40 to 85 Celsius Power Consumption 12V DC Transmit Receive Typical Max 200 200 mA Input Voltage 9 28V DC Standards Approvals Carrier specific approvals FCC Industry Canada This apparatus is suitable for use in Class I Division 2 Groups A B C D or unclassified or non hazardous locations Host I...

Page 23: ... Link Registration RSSI Transmission Receive Power Interface Port Pin Outs Serial Port Figure 2 1 Serial Port Diagram Female DB 9 DCE not to scale Power Connector Figure 2 2 Power Connector not to scale 5 4 3 2 1 9 8 7 6 GND Ground DTR Data Terminal Ready Rx Receive Tx Transmit DCD Data Carrier Detect Unused CTS Clear to Send RTS Request to Send DSR Data to Send Power red Ground black ...

Page 24: ...on of your modem is complete Cellular Account Required Cellular account To use your modem you need to have a SIM Subscriber Identity Module with an active account with an iDEN cellular provider Software Required Terminal application for example Microsoft HyperTer minal Hardware Required Serial cable A straight through serial cable Power adapter and a power source You will need a power supply and p...

Page 25: ...se off of the Raven and set it aside Figure 3 1 Partially removed case 2 a Carefully remove the SIM card from the card you got from TELUS 3 Ejecting the SIM tray Tip The button is between two boards Figure 3 2 SIM tray button 4 Insert the SIM into the Tray Note The card and SIM may be a different color than these examples a Remove the SIM from the card you obtained from your TELUS ...

Page 26: ...sert SIM in to the modem b Place the SIM into the tray and gently press to click it into place Figure 3 5 Empty SIM Tray and a Tray with a Sample SIM 5 Insert the Tray and SIM a Slide the tray back into the modem b Gently press to click it into place Tip The top of the card faces the bottom of the modem ...

Page 27: ...r Raven is issuing a master reset You will need to connect to the Raven using a terminal application such as HyperTerminal with the Raven connected directly to your computer You can access and configure your Raven using a terminal application such as Microsoft HyperTerminal PuTTY or similar The following directions are for HyperTerminal which is part of a standard installation of Windows XP Start ...

Page 28: ...ess AirLink Solutions The name and icon are only for your own reference so you can find the connection at a later date Tip If you want to have a connection saved for both local and remote it is recommended the connection name reflect the connection type i e Raven local b Select OK 2 Connect To Using Serial a Select COM1 or the comport to which the modem is connected for the Connect Using ...

Page 29: ...ct To b Type in 192 169 13 31 for Host Address c Change the Port Number to 2332 d Select OK 3 Port Settings serial only a Change or verify the settings Bits per Second 115200 default Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware ...

Page 30: ... 3 9 Port Settings Tip If you have configured the Raven for settings different than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use your changed settings b Select OK 4 Connected Figure 3 10 HyperTerminal TCP IP connected ...

Page 31: ...e echo and verbose mode Type ATE1V1 and press Enter c If you get a reply of OK then you entered the command successfully If you get a reply of 0 or ERROR try entering the command again 5 Enter the Master Reset Command for iDEN a Type AT PROVISION 000000 0123456789 b The Raven should respond with Master Reset Succeeded With any other response contact TELUS to check the account status c Press the re...

Page 32: ...hould ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements such as sun rain dust etc In a mobile location such as a car or truck ensure the location is secure both against abrupt movements of the vehicle and from other items coming into contact with the modem Caution The Raven is in a hardened case and designed for use in industrial a...

Page 33: ... cellular technology of your modem Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven Tip When using a cable to an antenna placed away from the modem minimize the length of your cable All gain from a more advantageous antenna placement can be lost with a long cable to the modem Connecting to Power Your Raven can be used with either DC availab...

Page 34: ...or Lights When your Raven is connected to power and an antenna there is a specific pattern to the lights to indicate its operation mode Figure 4 3 Raven Indicator lights Chan channel Indicates the modem has acquired a network channel Link Indicates a successful connection to the cellular network Reg registration Indicates the Raven has acquired an IP fromTELUS RSSI signal level Light shows the str...

Page 35: ... lit as applicable Start up The LEDs will cycle from left to right PassThru mode The Chan Reg and Link LEDs will blink in tandem The Tx and Rx LEDs will blink when trans mitting or receiving data Mounting An optional accessory for your Raven is a mounting kit which includes a bracket The bracket is designed to snugly cradle the modem and hold it in place where you need it You can use a strap aroun...

Page 36: ...Hardware Installation of the Raven Rev 3 0B Feb 08 31 Figure 4 4 Optional Mounting Bracket ...

Page 37: ...Hardware Installation of the Raven Rev 3 0B Feb 08 32 Figure 4 5 100 170 1009 Mounting Bracket for Raven ...

Page 38: ...Hardware Installation of the Raven Rev 3 0B Feb 08 33 Figure 4 6 100 170 1006 Mounting Bracket for Raven ...

Page 39: ... Notes are done with AceManager In addition to the various chapters in this guide giving information and directions about using the features of your Raven the Configuration Commands appendix briefly describes all the commands available To get a more expanded view of the other AceManager features refer to the AceManager Guide A full listing of all the configuration commands for you modem are in App...

Page 40: ...al cable you can use PPP If you are connecting locally with the modem connected directly to your computer using an Ethernet cable you can use UDP TCP or Ethernet c Enter the connection information For UDP or TCP if you are connecting locally use the HOSTPEERIP of the modem to connect The default for the HOSTPEERIP is 192 168 13 31 For SMS enter the phone number of the modem and select your wireles...

Page 41: ... options a On the left side of AceManager is the Groups menu Select the appropriate group as needed or directed b Enter your changes in the New Value column by typing in the desired change or using the drop down menus c The current configuration is shown in the Value column Figure 5 4 AceManager Changing values ...

Page 42: ...the reset button on the modem You can also reset the modem by cycling the power Using Templates If you have a modem configuration that works well for your needs using AceManager you can save that modem s configu ration as a template and then apply it to other Sierra Wireless AirLink modems 1 Creating the Template with AceManager a Configure the master modem b Click the Copy button on the tool bar ...

Page 43: ...the modems you configure with the template could cease to work with the cellular or local network Cellular Technology specific settings MODEMNAME HOSTPRIVIP HOSTPEERIP HOSTUID HOSTPW d Click the Save button on the toolbar e Type in a file name that is descriptive of the template so you can find it easily later and save it to a location on your computer Figure 5 7 AceManager Save Template ...

Page 44: ...eManager 2 Click on the Load button on the toolbar Figure 5 8 AceManager Load 3 Select the template you have saved you may need to change folders if you saved it to a different location b Verify the configuration settings Tip After you load the template it s best to go back over the AceManager groups to make sure all the settings are what you require c Click the Write button on the toolbar to writ...

Page 45: ... modems at the same time For your convenience you can also apply a single template to selected modems simultaneously Connecting to the modems with AceNet is covered in the AceNet User Guide Caution When applying a template in AceNet it is even more important to make sure there are no non general settings in the template from the master modem Unlike AceManger AceNet does not check the modem type be...

Page 46: ...elect the Modem option in the tool bar and then select Apply AceManager Template Figure 5 11 AceNet Modem menu c Either type in the Template file name or click browse and select the template file you want to apply you may need to change folders Figure 5 12 AceNet Template select d Set the Retry Interval and check if you want to have the modems Reset when the template has been applied ...

Page 47: ...n of Windows XP Start All Programs Accessories Communications HyperTer minal Figure 5 13 HyperTerminal 1 Choose a name and icon for your connection a Choose a name for your connection such as Raven or Sierra Wireless AirLink Solutions The name and icon are only for your own reference so you can find the connection at a later date Tip If you want to have a connection saved for both local and remote...

Page 48: ... which the modem is connected for the Connect Using Figure 5 14 Connect To b Type in 192 169 13 31 for Host Address c Change the Port Number to 2332 d Select OK 3 Port Settings serial only a Change or verify the settings Bits per Second 115200 default Data Bits 8 Parity None Stop Bits 1 ...

Page 49: ...re Figure 5 15 Port Settings Tip If you have configured the Raven for settings different than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use your changed settings b Select OK 4 Connected Figure 5 16 HyperTerminal connected ...

Page 50: ... take whatever you type Required variable parameters are denoted with italicized text example Dn The n is variable Acceptable parameters and or specific formats are listed with each command Most commands with parameters can be entered with to read the current value for example AT D will respond with 2 if the default has not been changed Optional parameters are denoted with square brackets AT Comma...

Page 51: ... network and the Internet As the host the Raven can use different communication modes Basic Modes AT The Raven accepts and responds to standard AT commands PassThru Direct connection to internal hardware OEM Module of the Raven Telnet The Raven auto answers TCP connections to allow terminal emulation using remotely using the cellular connection Tip By default the Raven is in AT Mode and allows AT ...

Page 52: ...out the serial Data Communication Public and Private Modes The method used by the Raven to pass an IP address to a connected device Keepalive How the Raven maintains its connection to the cellular network Basic Modes Start up Mode The serial port of the Raven can be configured to enter any of the modes automatically on power up in most cases this is also after it has registered on the cellular net...

Page 53: ...d Some may also include a new line or line feed LF If E 1 Echo On the AT command including the termi nating carriage return will be displayed output before any responses Two settings affect the format of AT command output V Verbose and Q Quiet If Q 1 Quiet On no result codes are output whatsoever so there is no response generated by a non query command If Q 0 Quiet Off result codes are output The ...

Page 54: ...provisioning troubleshooting communicating with legacy equipment etc Caution ALEOS is disabled in PassThru Mode You cannot use most ALEOS specific commands while the modem is in PassThru Mode While in PassThru mode you also cannot use AceManager to connect with the PinPoint Issuing the AT APASSTHRU from a terminal emulation enters this mode The modem responds with OK at which point a direct connec...

Page 55: ...tient if there seems to be no response to AT commands Telnet Mode In AceManager you can configure Telnet operation Figure 6 3 AceManager S0 If you need to change the port for Telnet for example you have the default port blocked on your firewall the option is on the Other tab The default telnet port is 2332 You can also change the Telnet timeout if the connection is idle default 2 minutes Figure 6 ...

Page 56: ...1 the value of the private IP address can be determined beforehand by querying S110 The private IP address to be used can be defined with the command AT HOSTPRIVIP 192 168 100 33 substituting the desired IP address Figure 6 5 AceManager PPP Ethernet Using a private IP insulates the PPP client from changes in IP addresses of the underlying network The will perform basic NAT like address translation...

Page 57: ...P192 168 3 23 3456 Setting the Startup Mode Default MD to 3 UDP so that a UDP session is entered automatically when the modem registers onto the network Serial data will be sent to the IP port specified in S53 Incoming UDP packets will be processed out the serial port if UDP auto answer is enabled S82 2 The destination IP address matches that in S53 if Friends Mode is enabled the IP address also n...

Page 58: ...UDP are never 0 if you re going to be using auto answer or either PAD mode In those circumstances you will want the modem to close the socket if the connection goes idle for too long particularly if the other side doesn t normally close the connection When the session is initiated by serial data the new session will be established using the destination address specified in S53 The S53 setting can ...

Page 59: ...he clients in the address list The remote port number is taken from S53 To avoid flooding the network the packets are sent to each client with a 20ms pause in between The receipt of UDP packets works as in normal UDP mode i e bound by the value S53 and or AIP Since it may take a while to transmit the data to all hosts especially if all 20 Modbus entries are used and name resolutions are required n...

Page 60: ... that matches S51 if non zero The TCP session will be terminated if no data is transmitted or received for the time interval specified in TCPT and TCPS TCPT is the number of minutes TCPS 0 or seconds TCPS 1 used for this idle time out Caution TCPT should never be 0 when using the TCP mode A broken TCP session can result in the modem being left with a TCP half open connection that can only be termi...

Page 61: ... 0B Feb 08 56 with UDP PAD mode MD3 effectively this is the same as MD5 and MD6 previously accomplished Setting MD5 and MD6 are still supported but not recommended AT Command Hybrid Mod MD5 Hybrid Mode2 MD6 MD 3 3 S82 2 2 S0 1 1 UDPLAST 0 1 ...

Page 62: ... acts as a router for the device connected to it forwarding to or from the cellular network Public and Private Mode In Public Mode the Raven will pass the IP address assigned by the cellular network to the device connected to its port Public Mode is the default mode for the Raven If you need more control over which gateway address device address and netmask that is given out by the internal DHCP s...

Page 63: ...ame number 0 in the example screen shot above and the y is different 1 and 2 in the example and between 0 and 254 Keepalive Keepalive is used to test the connection to the cellular network by pinging an IP address after a specified period of inactivity Keepalive is only recommended for users who have a remote terminated modem that infrequently communicates to the network or if you have experienced...

Page 64: ... minutes is the minimum time which can be set for Keepalive If you set IPPING for a value less than the minimum the minimum value will be set IPPINGADDR sets the IP address you want to use for the connection test Caution If IPPINGADDR is left blank or is set to an invalid IP address example an IP which is unreachable or one which is not a valid IP address modem performance will be adversely affect...

Page 65: ...08 60 and is billable by TELUS The following IPPING settings will incur approximate monthly data usage in addition to any other data usage IPPING Estimated Usage 15 minutes 400k month 30 minutes 200k month 60 minutes 100k month 120 minutes 50k month ...

Page 66: ... played on a juke box Updating advertisements to be displayed in a cab Remote access to a computer a PLC an RTU or other system Monitoring and troubleshooting the status of the modem itself without needing to bring it in or go out to it A dynamic IP address is suitable for many Internet activities such as web browsing looking up data on another computer system data only being sent out or data only...

Page 67: ...domain name can be used to contact a server or device on the Internet While contacting you at your house address or with your phone number employ different methods using a domain name instead of the IP address actually uses the same method just a word based name is commonly easier to remember for most people than a string of numbers Understanding the parts of a domain name can help to under stand ...

Page 68: ...When an IP address is not expected to change the DNS server can indicate to all queries that the address can be cached and not looked up for a long period of time Dynamic DNS servers conversely have a short caching period for the domain infor mation to prevent other Internet sites or queries from using the old information Since the IP address of a modem with a dynamic account can change frequently...

Page 69: ...ou want for the modem There are some restrictions listed below for the modem name DOMAIN The domain name to be used by the modem This is the domain name of the server configured for IPMANAGER1 IPMANAGER1 The IP address or domain name of the dynamic DNS server which is running IP Manager IPMANAGER2 The secondary server for the domain While it is optional to have two servers configured it is highly ...

Page 70: ... the name Must begin with a letter or number Can include a hyphen Cannot contain spaces Must be no longer than 20 characters total Data Usage for IP Manager Server Updates The IP Manager update is a small packet sent to the server with a response sent back to the modem If you have IPMGRUPDATE1 or IPMGRUPDATE2 set to any number but zero the modem will send the update not only when it receives a new...

Page 71: ...h as another remote Raven using IP Manager Configuring DNS Generally when your Raven receives its IP address from Provider as part of the connection process it will also receive the DNS servers to use for resolving or translating names to IP addresses which it will automatically configure in the modem settings Unless your Raven will be used on a network with other modems or devices which have name...

Page 72: ...NSUSER is set to 0 0 0 0 it will be ignored DNSUPDATE This command sets how often you want DNS Updates to be requested Otherwise the Raven will only send updates when it is reset powered up or the IP address is granted by network changes The PPP Peer Domain Name The Raven uses the unqualified domain name of ppp peer when it is in PPP or SLIP address mode to resolve the address of the device or com...

Page 73: ... Modbus For more infor mation refer to your Modbus equipment distributor or manufacturer or http www modbus org Telemetry Telemetry is an automated communications process by which data is collected from instruments located at remote or inacces sible points and transmitted to receiving equipment for measurement monitoring display and recording Trans mission of the information may be over physical p...

Page 74: ...ilot lights displays speed drives valves etc according to a user created program stored in its memory Containing inputs and outputs similar to an RTU PLCs are frequently used for typical relay control sophisticated motion control process control Distributed Control System and complex networking Modbus TCP IP Modbus TCP IP simply takes the Modbus instruction set and wraps TCP IP around it Since TCP...

Page 75: ...olling Host with standard Modbus variations may need additional AT commands 1 Configure the listening device ports In AceManager select Misc in the side menu Figure 8 1 AceManager Misc The destination port for the modem at the host needs to match the device port DPORT in use on all the modems at the remote sites For example if the remote modem s device port DPORT is 12345 then the Modbus host mode...

Page 76: ...enu Figure 8 2 AceManager UDP MD MD13 Modbus ASCII MD23 Modbus RTU Binary MD33 BSAP MD63 Variable Modbus individual parameters are set up manually 3 Configure IP addresses for the Modbus IDs The last step of configuring the modem at the host is setting the IDs to their specific IPs In AceManager select the menu option Addr List Figure 8 3 AceManager Addr List ...

Page 77: ...current IP to a Dynamic DNS DDNS server with IP Manager In the Host modem s configuration instead of IP address for the Addr List ATMLIST or ATMLISTX substitute a single unique name for each modem i e remote1 remote2 etc When you configure IP Manager for the host modem make note of your modem name and domain setting in AceManager in the menu selection Dynamic IP to be used with the remote modems F...

Page 78: ...ic the IP address can change when it is powered up configure DNSUPDATE to a low interval to allow frequent updates Configuring the Remote Ravens for Modbus with UDP This section covers standard Modbus settings for the Raven at the remote unit variations may need additional commands 1 Configure the ports In AceManager select Misc in the side menu Figure 8 6 AceManager Misc ...

Page 79: ...e current IP assigned to the host modem before sending data back to the host If the modem at the host has a dynamic IP and is using IP Manager instead of an IP address for S53 specify the name of the host modem MODEMNAME If the remote modems are using a different DDNS than the host modem you will need to specify the fully qualified domain name MODEMNAME DOMAIN Note Setting the Host modem IP addres...

Page 80: ... be configured to report its current IP to a Dynamic DNS DDNS server with IP Manager You will need to match the name of the modem to the names specified in the host modem s MLIST or MLISTX for the connected RTU When you configure IP Manager for the host modem make note of your modem name and domain setting in AceManager in the menu selection Dynamic IP to be used with the remote modems Figure 8 8 ...

Page 81: ...9 AceManager DNS Configure DNSUSER to the same IP address as the IP Manager IPMANAGER1 If your modems have dynamic IP addresses and not static the IP address can change when it is powered up configure DNSUPDATE to a low interval to allow frequent updates ...

Page 82: ...Raven iDEN 77 20070914 ...

Page 83: ...the agent such as the Raven have not been modified and the agent may not be queried by unauthorized users SNMPv3 uses a User Based Security Model USM to authenticate and if desired or supported message encryption USM uses a user name and password specific to each device The Raven can be configured as an SNMP agent and supports SNMPv2c and SNMPv3 Management Information Base MIB The management infor...

Page 84: ...MP generally uses port 161 however most Internet providers including cellular block all ports below 1024 as a security measure You should be able to use a higher numbered port such as 10161 Security Level SNMPSECLVL sets the security level and which version of SNMP communications are used 0 No security required SNMPv2c and SMNPv3 commu nications are allowed 1 Authentication required SNMPv3 is requ...

Page 85: ...unction Your SNMP administrator or MIS may require you to change to a more secure and or longer password To change the password in the Raven select Modem from the top menu line in AceManager Figure 9 2 AceManager Change Password menu option The current password will be pre entered As you type the new password and confirm it the characters you type will be obscured by x For the password you can use...

Page 86: ...ic SNMP MIB Definition Sample AIRLINK MIB DEFINITIONS BEGIN IMPORTS ObjectName FROM SNMPv2 SMI MODULE COMPLIANCE FROM SNMPv2 CONF org OBJECT IDENTIFIER iso 3 dod OBJECT IDENTIFIER org 6 internet OBJECT IDENTIFIER dod 1 private OBJECT IDENTIFIER internet 4 enterprises OBJECT IDENTIFIER private 1 airlink OBJECT IDENTIFIER enterprises 20542 general OBJECT IDENTIFIER airlink 1 common OBJECT IDENTIFIER...

Page 87: ...CCESS read only STATUS current general 5 aleosHWVer OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 6 modemSWVer OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 7 modemHWVer OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 8 COMMON date OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 1...

Page 88: ...playString MAX ACCESS read only STATUS current common 5 requestPAP OBJECT TYPE SYNTAX INTEGER no 0 yes 1 MAX ACCESS read only STATUS current common 6 destinationAddress OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 7 destinationPort OBJECT TYPE SYNTAX INTEGER 0 65535 MAX ACCESS read only STATUS current common 8 serialPortSettings OBJECT TYPE SYNTAX DisplayString MAX A...

Page 89: ...MAX ACCESS read only STATUS current status 2 netChannel OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current status 3 rssi OBJECT TYPE SYNTAX INTEGER 125 50 MAX ACCESS read only STATUS current status 4 serialSent OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current status 5 serialReceived OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current status 6 hostMode OBJECT TY...

Page 90: ...ount OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current gps 2 latitude OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current gps 3 longitude OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current gps 4 END Display Responses The string that is displayed for these objects is the same display for the corresponding AT Command Object AT Command phoneNumber NETPH...

Page 91: ...ID netPW NETPW requestPAP HOSTPAP destinationAddress S53 destinationPort S53 serialPortSettings S23 serialPortFlowControl Q ipAddress NETIP netState NETSTATE netChannel NETCHAN rssi NETRSSI serialSent not applicable for Raven E serialReceived not applicable for Raven E hostMode HOSTMODE powerMode POWERMODE PinPoint line modems only fixObtained PinPoint line modems only satelliteCount PinPoint line...

Page 92: ...using a terminal emulation and typed AT commands Some commands also require PassThru mode Tip You can use a fully qualified domain name instead of an IP address for most configuration options calling for an IP address if your Raven is configured to use DNS DNS settings frequently come directly from TELUS while your Raven is registering on the cellular network and receiving it s IP address Info inf...

Page 93: ...Product name for example Raven n 1 The Raven s firmware ALEOS version hardware ID and copyright n 2 The internal hardwareʹs firmware version and relevant hardware ID n 3 The hardware moduleʹs unique identification number or serial number n 5 View active profile the contents of the active registers Not displayed with AceManager Information Displayed in AceManager without AT Commands Listed Versions...

Page 94: ...P UDP etc If the Raven is not in AT mode telnet into the modem to execute this command NETIP Note If there is no current network IP address 0 0 0 0 may be displayed The current IP address of the modem reported by the internal module generally obtained from TELUS This is the address can contact the Raven from the Internet Tip Use NETALLOWZEROIP if you need to allow the display of an IP ending in a ...

Page 95: ... ation failed This is usually temporary and often clears up during a subsequent attempt Network Ready The Raven is connected to the 1x cellular network and ready to send data Network Dormant The Ravenis connected to the 1x cellular network but the link is dormant It will be woken up when data is sent or received No Service There is no cellular network detected Hardware Reset The internal module is...

Page 96: ...the modem or since the configuration was reset Bad Password Count Counter of the number of bad password attempts IP Reject Count or Log Rejected IP Data Temperature of the Internal Hardware Module The temperature of the internal radio module AT Commands Requiring PassThru mode These commands are not displayed in AceManager ...

Page 97: ...eded by AT nor does it require a carriage return enter There must be an idle time set by S50 on the serial port before and after this command AT Escape sequence If the Raven is in a data mode any mode other than PassThru this command causes the modem to re enter AT command mode The is ASCII 0x2B is not available in AceManager Tip DAE 1 disables the command A Note A is not proceeded by AT Re execut...

Page 98: ...S53 are used If a telnet connection is requested N and the port is not supplied port 23 will be used instead of the value from S53 If a domain name is specified the ʹ ʹ symbol can be used to explicitly indicate the start of the name For example if ATDPHONY is issued this will be interpreted as dial a UDP connection to HONY To dial using the default method to host PHONY one would issue ATD PHONY Se...

Page 99: ... d ppppp Destination IP address port and method These are used as defaults for the D Dial AT command method P UDP method T TCP method N Telnet d d d d IP address or domain name ppppp the port address Examples ATS53 T192 168 100 23 12345 ATS53 foo earlink com Telnet to the specified IP at port 12345 ATS53 192 168 100 23 12345 Query the specified IP at port 12345 ATS53 12345 Query port 12345 Z Reset...

Page 100: ...an also be set with the command S110 n 1 65535 HOSTPAP n Use PAP to request the user login and password during PPP negotiation on the host connection n 0 Disable PAP request Default n 1 Takes user login and password from Windows DUN connection and copies to NETUID and NETPW NETALLOWZEROIP n Allows the displayed IP address in NETIP to end in zero ex 192 168 1 0 n 0 Do not allow n 1 Allow NETPW pw T...

Page 101: ...ess to expect If the expected IP address is not granted while registering on the cellular network the modem will try to register on the network again until it receives that IP address If your account is set up for a dynamic IP address and you set an address for STATICIP you may not be able to register on the network at all since there is no guarantee you will receive the same dynamic IP address ag...

Page 102: ... 0 127 ASCII character number S4 n The standard line feed character sent by the modem to the host at the end of a response or return code in command state Cannot be configured in AceManager n 0 127 ASCII character number S5 n This register sets the character recognized as a backspace during command entry Cannot be configured in AceManager n 0 127 ASCII character number S6 n This register denotes t...

Page 103: ...esent Cannot be configured in AceManager n 1 2545 S23 speed databits parity stop bits Serial line parameters The settings take affect after reset speed 300 1200 2400 4800 9600 19200 38400 57600 115200 230400 databits 7 or 8 Databits MUST be 8 data bits for PPP mode parity O Odd parity E Even parity N None parity M Mark stopbits 1 1 5 2 Example ATS23 19200 8N1 Sets modem to 19200 8 databits no pari...

Page 104: ...will automatically be set to 0 See also D and S Vn Command Response Mode n 0 Terse numeric command responses n 1 Verbose command responses Default Xn Extended Call Progress Result mode n 0 Turn off extended result codes Default n 1 Turn on result codes This adds the text 19200 to the CONNECT response Cn Set DCD mode n 0 Always assert DCD n 1 Assert DCD when in a data mode UDP TCP PPP or SLIP Defau...

Page 105: ...trol XON and XOFF characters in data stream are escaped with the character 0x40 in data is sent as FCLASS n This command sets the Raveninto a particular fax mode operation which causes the internal hardware to process infor mation presented in the Dial command in a manner suitable for that type of information Cannot be configured in AceManager n 0 Fax data call n 8 Normal interconnect WVCLASS quer...

Page 106: ...flow control has to be off AT Q0 MODEMHISPEED Set the internal serial link speed to the internal radio module n 0 38400 default n 1 115200 NUMTOIP n Convert 12 digit number to IP n 0 Use as name n 1 Use as IP address PPPNOCARRIER n Provides a No Carrier message to a device connected to the serial port using PPP or CHAP when the cellular connection becomes unavailable n 0 Disabled Default n 1 Enabl...

Page 107: ...e server on the host port to perform the echo CRLF sequences from the telnet client will also be edited to simply pass CRs to the server on the host port S7 n Specifies the number of seconds to wait for a TCP connection to be established when dialing out n seconds S60 n Telnet Client Echo Mode n 0 No Echo n 1 Local Echo Default n 2 Remote Echo S221 n Connect Delay Number of seconds to delay the CO...

Page 108: ...an only be terminated with a reset ENQ n Outputs an ENQ 0x05 after the TCP CONNECT delayed by the Delay Connect Response time S221 n 0 Disabled Default n 1 Enable ENQ on CONNECT UDP This group includes commands specific to UDP serial commu nications Figure 1 6 AceManager UDP AIP n Allow IP address n 0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled S82 2 n 1 A...

Page 109: ...to normal AT command mode See also S53 to set the port for UDP or TCP hh hex byte 00 normal hh 01 SLIP hh 02 PPP hh 03 UDP hh 04 TCP hh 07 PassThru hh 0F PinPoint MDT hh 13 Modbus ASCII hh 23 Modbus RTU Binary hh 33 BSAP hh 63 Variable Modbus hh 73 Reliable UDP hh 83 UDP Multicast S82 n Enables UDP auto answer half open mode n 0 Normal mode n 2 Enable UDP auto answer mode S83 n Set or query UDP au...

Page 110: ...e S53 setting in NVRAM If the modem is reset the original S53 setting will be restored from NVRAM If enabled sets S53 to the last accepted IP address through UDP auto answer This can be used in conjunction with MD3 so that when there is no UDP session new ethernet host data will cause a connection to be restored to the last IP accepted through UDP auto answer n 0 Does not change S53 setting Defaul...

Page 111: ...recommended only for a private network In a public network the IP Logger services should be used instead n 0 DNS updates disabled Default n 1 DNS updates enabled DNSUSER d d d d Sets a user provided DNS to query first when performing name resolutions in the modem d d d d IP address of domain server Dynamic IP This group includes commands specific to dynamic DNS Dynamic DNS allows the Raven to use ...

Page 112: ...IPMANAGERn name IP address Sets a domain name or IP address to send IP change notifica tions to Up to two independent IP Manager servers can be set using either AT IPMANAGER1 or AT IPMANAGER2 Updates to a server can be disabled by setting that entry to nothing for example AT IPMANAGER1 n 1 First IP Manager server n 2 Second IP Manager server name domain name IPMGRKEYn key Sets the 128 bit key to u...

Page 113: ...of minutes to send an update MODEMNAME name Name of the Raven up to 20 characters long to use when performing IP address change notifications to IP Manager The value in DOMAIN provides the domain zone to add to this name name modem name for example mymodem Example if MODEMNAME mymodem and DOMAIN eairlink com then the modemʹs fully qualified domain name is mymodem eairlink com Automatically Generat...

Page 114: ...detected default If another DHCP server is detected on the network the Raven will not send out replies to DHCP requests n 0 Disabled The Raven X will not send out replies to DHCP requests HOSTAUTH n Host Authentication Mode Use PAP or CHAP to request the user login and password during PPP or CHAP negotiation on the host connection The username and password set in HOSTUID and HOSTPW will be used n ...

Page 115: ...itiates a PPP connection the host will be given the network IP address that was obtained from the cellular carrier while registering on the network If the network issues a new IP address the cellular connection will be closed since the IP address has changed and has to be re initiated default n 1 Private IP Mode When the Host initiates a 1x connection the host will be given the IP address specifie...

Page 116: ...pon configuring these so that the new values will be applied The AT DPORT value can also be used to specify one port both UDP and TCP to be forwarded NETMINAUTH n Minimum Server Authentication Mode n 0 Accept All Authentication n 1 CHAP Authentication n 2 Reject Authentication PassThru PassThru Mode is used to communicate directly to the Raven internal hardware Caution While the modem is in PassTh...

Page 117: ...y take up to 30 seconds for the hardware module to respond after CONNECT is output CSX1 n PassThru Echo Echo data to the host n 0 Data will be passed to the host n 1 PASSTHRU mode will echo all host received data and will not pass the data to the modem while the modem is not asserting DCD Note If the modem is asserting DCD data will be passed from the host to the modem as it normally is when CSX1 ...

Page 118: ...ven SMS Short Message Service is another way to send messages via the cellular network Most SMS commands require the modem to be in PassThru mode Note SMS may not be supported by your account with your cellular carrier Figure 1 11 AceManager SMTP NETSMS2EMAIL n Specify the SMS E mail server number This maybe necessary to send an SMS message to an email address Cannot be used with AceManager n SMS ...

Page 119: ...e last issued SMTP message SMTPSEND If no status is available 0 is returned Once read the status is cleared out The status codes returned come from the SMTP server to which that the modem sent the request Unless the receiving server is not standard they follow the RFC for SMTP Cannot be used with AceManager Example 354 send in progress 250 sent ok SMTPSUBJ subject Allows configuration of the defau...

Page 120: ...TZ n 0 Normal Reset Default n 1 Disable Reset on ATZ IPPING n Set the period to ping if no valid packets have been received a specified address IPPINGADDR to keep the modem alive online n 0 Disable pinging default n 15 255 minutes Note 15 minutes is the minimum interval which can be set for Keepalive If you set IPPING for a value between 0 and 15 the minimum value of 15 will be set ...

Page 121: ...em Status Update Period where n defines the update period in seconds n 0 Disabled n 1 255 seconds NETWDOG n Network connection watchdog The number of minutes to wait for a network connection If no connection is established within the set number of minutes the Raven modem resets n 0 Disabled n minutes Default 120 min RESETCFG Wipe the non volatile data in the modem Cannot be used with AceManager Ca...

Page 122: ...oth authenticated and encrypted to prevent a hacker from viewing its contents SNMPTRAPDEST host port Controls destination for SNMP Trap messages If port is 0 or host is empty traps are disabled Traps are sent out according to the SNMP security level i e if the security level is 2 traps will be authenticated and encrypted Currently the only trap that can be generated is linkup host IP address port ...

Page 123: ...it access to the Raven from the cellular network and the Internet Friends mode is a basic firewall Caution If you are using Friends Mode you will not be able to use AceManager remotely or Telnet to the modem unless you are contacting the modem from one of the configured IP addresses Note Friends Mode will only prevent the Raven modem from receiving data from those IP addresses not on the Friends L...

Page 124: ... 255 in the IP address will allow any number Example 166 129 2 255 allows access by all IPs in the range 166 129 2 0 166 129 2 255 Tip ATF will return a list of all the current Fn settings Logging This group includes commands specific to the internal log Caution Logging is intended for diagnostic purposes only Extensive use of logging features can cause degraded modem performance Figure 1 14 AceMa...

Page 125: ...evel for the PPP stack n 0 No logging n 1 Log client events default n 2 Log server events n 3 Log client and Server events Telemetry Addr List Modbus commonly used with telemetry devices allows a connection via serial port to the modem Telemetry and Addr List commands are only used when the modem is in one of the Modbus start up modes Further Telemetry and the Addr List are available with all Rave...

Page 126: ... the when the Mode Default MD is set to hex 63 hh hex value 00 no mask all 8 bits default 0F only the low order 4 bits MVOFF n Modbus variable mode Offset Indicates the offset in the data of where the Modbus ID starts n 0 255 MVOPT n Modbus Variant Option Sets various behavioral options when dealing with a Modbus variant protocol This parameter is used when the when MD is set to hex 63 Cannot be c...

Page 127: ...sent to it Delay interval is specified in S221 n 0 Off Default n 1 On Addr List Figure 1 16 AceManager Addr List MLIST and MLISTX are configured by the fields available in the Addr List group AceManager automatically differentiates between them to enter the correct command for the modem MLISTid d d d d Enters an ID and IP address into the Modbus List ID is a decimal value 1 to 100 id ID d d d d IP...

Page 128: ...hed mode are ones that can provide their own INIT or setup strings and or issue AT commands For customers who have unintelligent machines who still need to have the modem ʹreadyʹ to behave in a certain way such as Auto Answering circuit switched data calls there is a feature in the modem called the INIT STATE For iDEN circuit switched configuration requires an account SIM specifically configured f...

Page 129: ...ommands and the Command String Each modem requires a command string that is a combination of AT commands limited to a maximum of 40 characters The command string will vary depending on the needs of the connected device For example some devices need DTR to be high while others need DTR to be ignored For a full listing as well as parameters and defaults refer the AT Command appendix Caution The only...

Page 130: ... flash in tandem like with PassThru mode while all other LEDs except for Power will be off Step by Step Configuration For your convenience these directions use a pre configured template Table 2 1 Example for the Raven C3211 Command Components AT PTINIT ATS0 1 WS46 23 WS45 0 WVCLA SS 9 AT PTINIT Include this portion only if you will not be entering the command using a AceManager The remainder of th...

Page 131: ...t is run directly Remember where you downloaded it to so you can run it as part of the instructions below AceManager Graphical interface for entering most AT Commands You can download AceManager from the Sierra Wireless AirLink Solutions website http www airlink com A default installation of this utility is assumed later in these directions Raven Templates for Circuit Switch These templates are pr...

Page 132: ...your computer to which the Raven is connected Leave the Baud setting at 115200 Figure 2 4 Modem Doctor Interface d Click the Next button and press the modem Reset button when prompted The modem Reset button is located on the front panel of the modem and can be accessed with the point of a pen or similar tool Figure 2 5 Raven Reset button e Click the Exit button in Modem Doctor when the process is ...

Page 133: ...m should come up and register on the iDEN network in packet switched mode as indicated by the illumination of the Reg LED on the front of the modem 5 Start AceManager Start All Programs AirLink Communications AceManager 3G AceManager 3G a Click the Connect button Figure 2 6 AceManager b Select PPP c Select COM1 for the Port d Enter 12345 for the Password e Click OK Figure 2 7 AceManager Connect to...

Page 134: ... serial setting a Click the Write button on the tool bar of AceManager and wait for the message Write Successful to appear in the status bar Figure 2 9 AceManager Write b Click the Clear button Figure 2 10 AceManager Clear c Click the Disconnect button Figure 2 11 AceManager Disconnect d Press the modem Reset button on the front of the modem ...

Page 135: ...e the REG indicator light is lit a Click the Refresh All button on the tool bar of AceManager and wait until all of the modem infor mation is loaded into the AceManager application Figure 2 13 AceManager Refresh All b Click the Load button on the tool bar Figure 2 14 AceManager Load c Change to the folder directory where you downloaded the template s and select the template for your modem model an...

Page 136: ...ngs a On the left under the GROUPS heading select PassThru Figure 2 16 AceManager PassThru b For PTREFRESH enter a value of 15 c For RESETPERIOD enter a value of 6 10 Save the configuration settings Click the Write button on the tool bar of AceManager and wait for the message Write Successful to appear in the status bar ...

Page 137: ...nnect the Raven from your computer 13 Test the Raven Configuration Once the modem has been activated and you ve built the command string it is recommended that the Raven modem be tested previous to field installation a Verify that the modem Chan Link and Reg indicators are blinking in unison confirming that the modem is now operating in circuit switched IS 95 mode b Using a terminal emulation prog...

Page 138: ...ly answers the call with modem tones d Verify outgoing calls 1 Connect the modem to your computer with a serial cable Using a terminal emulation program HyperTerminal set up for 9600bps 8 data bits no parity and 1 stop bit 2 Enter the command ATD phone number For the phone number enter a known phone number including the area code for which you can hear ring such as your office phone 14 Commission ...

Page 139: ...p computer via a straight through RS232 cable or connect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop d Remove the connection to the Laptop PC and connect your equipment to the Raven Modem e Have the actual application call your equipment via the modem telephone number and verify communica tions ...

Page 140: ...eges for your login Microsoft Windows XP is used in the examples below The modem driver installation and DUN setup and configuration is similar in Microsoft Windows products Examples are not provided here for installing the driver or configuring DUN for any other operating system Installing a modem driver for Raven Standard installations of Microsoft Windows XP and 2000 include a generic modem dri...

Page 141: ...Windows Dial up Networking DUN Rev 3 0B Feb 08 136 Figure 3 1 Phone and Modem Options b Select the Modems tab Figure 3 2 Phone and Modem Options Modems c Select Add ...

Page 142: ... 3 Add Hardware Wizard d Check Don t detect my modem I will select it from a list e Select Next Figure 3 4 Add Hardware Wizard Install New Modem f Select Standard Modem Types from the Manufacturers column g Select Standard 33600 bps Modem from the Models column ...

Page 143: ...than the default use the Standard Modem that matches the speed you configured h Select Next Figure 3 5 Add Hardware Wizard Select Ports i Check Selected Ports j Select the COM port the modem is connected to commonly COM1 k Select Next Figure 3 6 Add Hardware Wizard Finish l Once the modem driver is installed select Finish ...

Page 144: ...igure the driver When you return to the Phone and Modem Options window you should see the newly installed modem attached to the correct COM port Figure 3 7 Phone and Modem Options Modems a Highlight the modem and select Properties Figure 3 8 Modem Properties ...

Page 145: ...ect OK again to exit out of the Phone and Modem Options Creating a Dial Up Networking PPP Connection Once you have the driver for the modem installed on your computer you can set up and configure Dial Up Networking DUN to use the modem as your connection to the Internet using PPP Note No other device or program can be using the same COM port serial port configured for the modem driver ...

Page 146: ...ork communication and specifically for Internet access If you want the two connections to co exist you will need to de select Use default gateway on remote network described later and use the route command in Windows to setup routing through the modem properly This guide does not provide information on the route command You may need to consult with your network admin istrator to properly configure...

Page 147: ...ct Create a New Connection under Network Tasks in the menu area on the left Figure 3 11 Create New Connection c Select Next to start installing and configuring the DUN connection Figure 3 12 New Connection Wizard d Select Connect to the Internet e Select Next ...

Page 148: ...nection How do you want to connect h Select Connect using a dial up modem i Select Next Figure 3 15 New Connection Connect using j Optional If you have multiple modems installed on your computer you may be prompted to select the modem to be used If you only have one modem installed this option will be omitted k Check Standard 33600 bps Modem l Select Next ...

Page 149: ...nly a label for the icon It can be the name of your wireless service provider Provider your modem Raven or any other desig nation for the connection o Type in 10001 as the phone number for the modem to dial p Select Next Figure 3 18 New Connection Phone Number q Optional If you have multiple users configured for your computer you may be prompted for Connection Availability If you select My use onl...

Page 150: ...word t Select Next Figure 3 20 New Connection Connection Information Caution If you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN Select this option ONLY if the Raven will be your sol...

Page 151: ...gure 3 21 New Connection Finish 2 Configure the DUN connection After you complete the New Connection Wizard there are a few more things you will want to configure in the connection a Select Properties Figure 3 22 DUN Connection b Uncheck Use dialing rules ...

Page 152: ...0B Feb 08 147 c Check Show icon when connected d Select Configure below the Connect using line Figure 3 23 DUN Properties e Select 115200 as the Maximum speed f Check Enable hardware flow control g Do not check any other option h Select OK ...

Page 153: ...king DUN Rev 3 0B Feb 08 148 Figure 3 24 Modem Configuration i Back at the main properties screen select the Networking tab Figure 3 25 Networking j Select Settings k Remove the checks from all three PPP settings l Select OK ...

Page 154: ...nternet Protocol TCP IP and then select Properties Tip For most configurations you will be obtaining the IP address and the DNS server address automatically n Select Advanced Figure 3 27 TCP IP Properties o Uncheck Use IP header compression p Check Use default gateway on remote network q Select OK ...

Page 155: ...ndow Connecting to the Internet Using DUN There are two methods you can use to connect with Raven to the Internet using DUN AceView and the Windows DUN connection directly AceView AceView is a small utility which can maintain your DUN connection and monitor the connection of your Raven to Provider If you have not already installed AceView you can obtain the most recent version from the Sierra Wire...

Page 156: ...Select Auto Start in the DUN section d Select Maintain Persistent Connection When checked AceView will continually check the DUN connection to ensure it is not down If so AceView will attempt to connect again Tip When using the DUN connection make sure the IP Address is set to the local IP address of the modem 192 168 13 31 by default e Select OK f OK Windows DUN You can directly use the Dial up l...

Page 157: ... enter a Username or Password If you do need to enter either you can enter these parameters beforehand using NETUID and NETPW 2 Select Dial to connect to the modem and the cellular network Note The speed shown in the connection is the speed between the modem and your computer it is not the speed of the modem s connection to Provider or the Internet When you re connected an icon should appear in th...

Page 158: ...v 3 0B Feb 08 153 Caution For DUN connections on a Windows Mobility or other non personal computer the DNS settings may not be configured with the DUN connection You may need to go into the network settings and add DNS servers manually ...

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