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2: Getting Started

Note:  Keep a written record in a 
secure place of the account 
information that your service 
provider gives you. 

Note:  If you are running 
Mac OS X, please refer to the 

Watcher Quick Start Guide for 
Mac OS X 

found at 

www.sierrawireless.com/mac

Follow the instructions in this chapter to set up and start using 
your Compass USB modem. 

To use your Compass USB modem, you’ll need: 

• 

An account with a service provider 

• 

A SIM card (supplied by the service provider) 

• 

A profile, which may be: 

· 

Already stored on your modem when you purchase it 

· 

Set up automatically 

· 

Selected from a drop-down list 

· 

Created manually 

Overview of installation steps 

1. 

Check the system requirements. 

2. 

Insert the SIM card. 

3. 

Insert the Compass USB modem into your computer’s USB 
port. (The necessary software is installed and either the 
profile is set up automatically or Watcher prompts you to 
create a profile.) 

System requirements 

The Compass USB modem is supported on: 

• 

Windows Vista

™ 

• 

Windows XP (Home and Professional versions) 

• 

Windows 2000 

• 

Macintosh

®

 OS X 10.4.11 or later 

To install the Compass USB modem, you require the following: 

USB port 

1 USB Type A slot (USB 1.1 or 2.0) 

I/O resources 

1 IRQ, 40 bytes I/O space 

Memory 

32 MB 

Note:  If you are running Windows 2000, Windows Installer Redistrib-
utable 2.0 must be installed. This is available on the Microsoft web 
site, 

www.microsoft.com

Rev 1.1  Apr.08 

13 

Summary of Contents for Compass HSPA

Page 1: ...2130961 Rev 1 1 Compass Series HSPA USB Modem Installation Guide...

Page 2: ......

Page 3: ...any form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment Do not operate the S...

Page 4: ...6 643 501 6 653 979 6 697 030 6 785 830 6 845 249 6 847 830 6 876 697 6 879 585 6 886 049 6 968 171 6 985 757 7 023 878 7 053 843 7 106 569 7 145 267 7 200 512 7 295 171 7 287 162 D442 170 D459 303 D...

Page 5: ...sult our website for up to date product descriptions documentation application notes firmware upgrades trouble shooting tips and press releases www sierrawireless com Revision History Revision number...

Page 6: ...Compass Series HSPA USB Modem Installation Guide 6 2130961...

Page 7: ...USB slot 14 Connect to the network 15 Attach the Compass USB modem to the lanyard 16 Using your Compass USB Modem 19 LEDs 20 Removing a SIM card 21 Using the microSD card 22 Removing the microSD card...

Page 8: ...s 33 Radio frequency and electrical specifications 33 Environmental specifications 34 Regulatory and Safety Information 35 Important notice 35 Safety and hazards 35 Important safety compliance informa...

Page 9: ...tenna A slot on the end of the modem accommo dates a microSD external memory card Depending on your service provider a microSD card may be included in your package or you may need to purchase it separ...

Page 10: ...rovider to use the Compass USB modem To use the modem s 3G capability your account must be with a service provider that offers HSDPA HSUPA or UMTS service The Compass USB modem is backwards compatible...

Page 11: ...he interface between the Compass USB modem and your Windows operating system For information on Watcher features and using Watcher see Connection management software on page 24 Frequency band support...

Page 12: ...Compass Series HSPA USB Modem Installation Guide 12 2130961...

Page 13: ...own list Created manually Overview of installation steps 1 Check the system requirements 2 Insert the SIM card 3 Insert the Compass USB modem into your computer s USB port The necessary software is in...

Page 14: ...he SIM card and remove any fragments stuck to it 2 Remove the cap from the end of the Compass USB modem 3 If there is a non functional SIM card in the upper slot a Press it in and then release it b Ge...

Page 15: ...ou need to have at least one profile set up on your modem Depending on how your modem is configured the profile may already be set up or you may need to create one 1 The drive appears as a CD ROM driv...

Page 16: ...he correct software is already installed This process takes a few seconds If you need to re install the software see page 28 For information on using Watcher see Connection management software on page...

Page 17: ...Getting Started Rev 1 1 Apr 08 17 You can also attach the lanyard to the cap...

Page 18: ...Compass Series HSPA USB Modem Installation Guide 18 2130961...

Page 19: ...A Compass USB modem has connectors for an external antenna and a USB port It also has slots for a SIM card and a microSD external storage card LEDs on the front of the modem provide status information...

Page 20: ...re is being updated Do not remove the modem from the computer Blinking Amber The modem is searching for service initializing Solid Amber Modem error either the modem is having a problem initializing s...

Page 21: ...em Removing a SIM card Chapter 2 provides instructions for inserting the SIM To remove the SIM card from the Compass USB modem 1 Remove the cap 2 Push the SIM card in and then release it 3 Remove the...

Page 22: ...ard into the lower slot at the end of the modem as shown in the illustration SIM card slot microSD card slot 3 Insert the Compass USB modem into the computer s USB slot If the computer does not have W...

Page 23: ...the microSD card out Using the extension cable and laptop clip Depending on your service provider your Compass USB modem may come with an extension cable and clip The clip fits on the top of your lapt...

Page 24: ...n management software depending on your carrier Note 3G Watcher is also compatible with earlier Sierra Wireless modems such as the AirCard 88xU USB modem AirCard 88xE ExpressCard modem and the AirCard...

Page 25: ...shortcut or Selecting Start Programs Sierra Wireless 3G Watcher 3G Watcher Depending on how your profile is configured your browser VPN or other program may launch automatically anytime you launch 3G...

Page 26: ...and HSUPA HSUPA icon High Speed Uplink Packet Access HSUPA HSDPA icon High Speed Downlink Packet Access HSDPA 3G icon Universal Mobile Telecommunications System UMTS EDGE icon Enhanced Data rates for...

Page 27: ...S messages Turning the radio on and off This option allows you to conserve your computer s battery by turning off the Compass USB modem s radio transmitter receiver when you are not using it To turn o...

Page 28: ...everal networks Your ability to obtain service on each network depends on your account Your options for network selection are Automatic The Compass USB modem automatically selects a network based on y...

Page 29: ...ftware installation process was complete you may receive error messages when you try to reinstall the software If that happens 1 Go to Start Control Panel Add or Remove Programs and remove TRU Install...

Page 30: ...Compass Series HSPA USB Modem Installation Guide 30 2130961...

Page 31: ...is may cause it to jam inside the slot or prevent it from being inserted properly When not installed in your computer store the Compass USB modem and SIM card in a safe place The Compass USB modem sho...

Page 32: ...Compass Series HSPA USB Modem Installation Guide 32 2130961...

Page 33: ...9 MHz WCDMA 2100 Band I 1920 to 1980 MHz WCDMA 1900 Band II 1850 to 1910 MHz WCDMA 850 Band V 824 to 849 MHz WCDMA 800 Band VI 830 to 840 MHz Receive GSM 1900 PCS 1930 to 1990 MHz GSM 1800 DCS 1805 to...

Page 34: ...2 F Storage temperature 20 C to 85 C 4 F to 185 F Humidity 85 non condensing Vibration Random vibration 10 to 1000 Hz nominal 6G RMS in each of 3 mutually perpendicular axes Test duration of 60 minute...

Page 35: ...transmit or receive such data Safety and hazards The Compass USB modem MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular Prohibited areas Obey all signs and...

Page 36: ...lity to control and operate the vehicle In some countries using such commu nications devices while in control of a vehicle is an offence Important safety compliance information for North American user...

Page 37: ...found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipm...

Page 38: ...ntained at all times 2 The Compass 885 USB wireless modem and its antenna must not be colocated with any other transmitter or antenna within a host device 3 A user manual with the end product must cle...

Page 39: ...conforms to all the essential requirements of Directive 1999 5 EC The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Si...

Page 40: ...Compass Series HSPA USB Modem Installation Guide 40 2130961...

Page 41: ...ternal storage card 22 F flash drive 22 frequencies receive 33 transmit 33 frequency stability 33 G GPRS connection status 26 indicator 26 H HSDPA connection status 26 indicator 26 HSDPA HSUPA connect...

Page 42: ...requirements 13 specifications 33 34 electrical 33 environmental 34 radio frequency 33 status concurrent HSDPA HSUPA service 26 connection 27 data transmission 27 device 25 EDGE connection 26 EDGE se...

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