Sierra Wireless AirCard 595, User Manual

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Section 3F: Troubleshooting Tips 77
GO Button Is Unavailable
Ensure the Sprint Mobile Broadband Card is properly inserted, not locked
(page 47), and not powered off (page 36).
If Sprint PCS Connection Manager displays “Searching for service” for a long
period of time (for example, several minutes), see “Searching for Service” below.
If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set to
Sprint , ensure you are not roaming, or change the setting. (You may be subject to
roaming rates.) See page 60.
Searching for Service
If Sprint PCS Connection Manager displays “Searching for service” for a long
period of time (for example, several minutes), try one of the following:
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Try re-orienting your computer.
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If you are inside a building or near a structure that may be blocking the signal,
change the position or location of your computer.
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If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set
to Sprint : Ensure you are within the Sprint Power Vision/Sprint PCS Vision
network coverage area, or change the Roam Mode setting. (You may be subject
to roaming rates.)
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If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set
to Roam Only : Ensure you are roaming, or change the Roam Mode setting.
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If Network Mode (from the Sprint PCS Vision option of the Settings window) is
set to 1X Only , and only 1xEV-DO coverage is available: Either move to an area
that has 1X coverage, or change the setting to Automatic or 1xEV-DO Only .
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If Network Mode (from the Sprint PCS Vision option of the Settings window) is
set to 1xEV-DO Only , and only 1X coverage is available: Either move to an area
that has 1xEV-DO coverage, or change the setting to Automatic or 1X Only .
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Check with Sprint — a network or account problem may be preventing the
Sprint Mobile Broadband Card from obtaining service.