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What do I do if the software installation does 
not start (Windows) or I don't see the Installer 
package (Mac)?

Windows

1. Double-click 

Computer

 (Windows Vista, Windows 7) or 

My Computer

 (Windows XP) on your desktop.

2. Click the 

TRU-Install

 drive.

3.  Under the TRU-Install drive, open the 

Win

 folder and 

double-click 

Setup.exe

. Follow the on-screen prompts 

to install the software.

Frequently Asked Questions

Does the latest version of Watcher work with 
my other Sierra Wireless modems?

Yes, Watcher is backwards compatible with all Sierra Wire-
less USB and ExpressCard modems. It is not compatible 
with non-Sierra Wireless products.

You can set Watcher to automatically check for updates. 
For more information see the Watcher Help (select 

Help > 

Help

 topics. ) 

Troubleshooting

Where can I fi nd get more information and up-
dates for the 326U modem?

For additional information, refer to the User Guide (see 
page 7) or the Watcher Online Help. For fi rmware and soft-
ware updates, visit www.sierrawireless.com/support.

Summary of Contents for AirCard 326U

Page 1: ...Sierra Wireless AirCard 326U www sierrawireless com QUICK START GUIDE...

Page 2: ...using your AirCard USB modem Your package contains AirCard 326U USB modem with TRU Install This Quick Start Guide You can use the AirCard 326U with these operating systems Windows 7 Windows Vista Wind...

Page 3: ...2 USB connector Power LED Data LED SIM card slot is under the back cover See page 3 for details LEDs microSD slot...

Page 4: ...Installenabled and does not require a CD for installation Remove the back cover and insert the SIM card as shown in the illustrations Installation 1 1 SIM card slot SIM card Replace the back cover mi...

Page 5: ...rts automati cally Follow the on screen prompts to install Sierra Wireless AirCard Watcher software If the installation does not start automatically see page 8 Mac OS X Double click the installer pack...

Page 6: ...has passed Microsoft designed tests for a high standard of performance reliability and compatibility with Windows 7 Using Watcher Start Watcher Windows To launch Watcher Double click the Watcher icon...

Page 7: ...ed Unable to detect service Blinking Firmware is updating Do not remove your AirCard 326U 3G network detected Blinking Initializing 2G network detected Solid Powered on Connected to a 3G network Solid...

Page 8: ...ulling it straight out from the USB port View the User Guide The User Guide provides additional operating informa tion troubleshooting suggestions and specifications for the modem In Windows Vista or...

Page 9: ...s Does the latest version of Watcher work with my other Sierra Wireless modems Yes Watcher is backwards compatible with all Sierra Wire less USB and ExpressCard modems It is not compatible with non Si...

Page 10: ...Privacy tab Disable the Pop up Blocker Connections tab LAN settings Ensure that all check boxes are clear no check marks Advanced tab Restore Default settings Mac OS X If you do not see the installer...

Page 11: ...service is available the LED indicator is off Try the following Reorient your computer If you are inside a building or near a structure that may be blocking the signal change the location of your com...

Page 12: ...Sierra Wireless Windows and Vista are registered trademarks of Microsoft Corporation Mac OS is a trademark of Apple Inc registered in the U S and other countries Other trademarks are the property of...

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