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Sienna SureCare SGS-0308, Instruction Manual, Page: 10 / 12

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Sienna SureCare SGS-0308 Instruction Manual Download Page 10

TROUBLE SHOOTING

Below is a chart detailing the most common problems, their causes and 
solutions.  Before shipping any appliance to a service center please check to 
make sure that the solution is not listed here: 

PROBLEM

CAUSE

SOLUTION

Steamer DOES NOT
get hot

Plug the appliance in. Push
the ON/OFF switch to the
OFF position. Fill the Water
Bottle and replace inside
the Reservoir. Once the
appliance is refilled, turn
the power ON.

No Steam

Water level is too low.

Push the ON/OFF switch to 
the OFF position. Refill the 
Water Bottle and replace 
the reservoir. Once the 
appliance is refilled, turn 
the power ON.

Water drips from the
Nozzle

Condensation has formed
inside the steamer hose.

Hold the hose upright
and allow excess
moisture to drain back 
into the base of the unit.

Steamer is not plugged
into an outlet.
Automatic Shut-Off has
engaged.
The Water Bottle is empty
and the reservoir has
drained.

8

Summary of Contents for SureCare SGS-0308

Page 1: ...Safety Reminders 1 Parts Identification 2 Steamer Assembly 3 Steamer Operation 4 5 Cleaning the Steamer 6 Other Important Notes 7 Troubleshooting 8 Warranty 9 10 CONTENTS INSTRUCTION MANUAL Garment Steamer SureCare SGS 0308 ...

Page 2: ... enough for hours of continuous use Ø No need to empty water from steamer after each use Ø Eliminates ironing by removing wrinkles on the hanger Ø Automatic shut off safety feature Ø Power indicator light Ø Easy Roll casters makes unit portable Ø Stores upright in a small space Ø Hose hangs on its own hook Introduction ...

Page 3: ...se end on the supplied hanger rod Ø Do not T lay the hose on the ground or wind it unnecessarily Ø Move the appliance by grasping the hose and the hose hanging rod Do not force the casters If they stick for some reason turn the appliance OFF then empty the reservoir and inspect the casters Ø The appliance has very hot surfaces Do not allow unsupervised children to use the appliance Ø Always discon...

Page 4: ...g the appliance around 1 The Control Handle at the end of the steamer hose sits just before the nozzle By grasping the control handle you can aim the direction of the steam released from the nozzle 2 The Nozzle with its small hole openings is at the end of the steamer hose Always sit the nozzle end of the hose on the hanger rod for the hose when not in use Keep the nozzle pointed upward and steam ...

Page 5: ...the end with the threaded screw cap and place onto the threaded pipe sticking out of the top of the machine Tighten by hand until it cannot move further Check with a small wrench to make sure the connection is secure STEP 3 BEFORE FILLING THE WATER BOTTLE Check to make sure the bottle seats into the reservoir securely and fits properly before proceeding STEP 4 OTHER ITEMS Unwind the electric cord ...

Page 6: ...e is free of kinks Make sure that the unit rolls freely STEP 2 FILLING THE WATER BOTTLE BEFORE PLUGGING IN THE APPLIANCE FILL THE WATER BOTTLE a Always make sure the appliance is unplugged before filling the bottle b Fill the Water Bottle with ordinary cool tap water c Close the cap tight d Replace the water bottle straight into the reservoir STEP 3 TURNING ON THE POWER a Always check to make sure...

Page 7: ...l handle with the nozzle facing upward and begin at the bottom of a garment allowing the escaping steam to rise inside and outside removing the wrinkles as it rises c After a few seconds remove the nozzle from the garment Smooth the garment with your free hand and check to see if more steam is necessary IMPORTANT NOTE For heavier fabrics you may need to use repeated applications Avoid heating a si...

Page 8: ...se f Lift the base over a sink and empty the water remaining in the reservoir Wash the interior of the reservoir by flushing it with some fresh water This will dislodge any sediment that has accumulated Drain this water from the reservoir g Reattach the steamer hose and the hanger rod or store separately h Once the appliance has been drained and set aside to dry you are ready to store it IMPORTANT...

Page 9: ...You may wish to examine the inside of the reservoir The most common reason for this effect is the accumulation of sediment from mineral laden water b Clean the offending sediment from inside the unit first following the steps for cooling and cleaning the unit as presented on a previous page If the steamer indicator ready light does not turn ON and the unit does not produce steam There may be an el...

Page 10: ...and replace inside the Reservoir Once the appliance is refilled turn the power ON No Steam Water level is too low Push the ON OFF switch to the OFF position Refill the Water Bottle and replace the reservoir Once the appliance is refilled turn the power ON Water drips from the Nozzle Condensation has formed inside the steamer hose Hold the hose upright and allow excess moisture to drain back into t...

Page 11: ...d by a repair person not authorized by the manufacturer This warranty is effective only if the product is purchased and operated in the USA or Canada and does not extend to any units which have been used in violation of written instructions furnished by the manufacturer or to units which have had the serial number removed altered defaced or rendered illegible Warranty Performance During the limite...

Page 12: ...ducts This limited warranty is not transferable and any sale transfer or other disposition of the product voids this limited warranty There shall be no claims for defects or failure of performance or product failure under any theory of tort contract or commercial law including but not limited to negligence gross negligence strict liability breach of warranty and breach of contract ANY IMPLIED WARR...

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