Customer service
en
33
4
Customer service
Cus
tomer
ser
vi
ce
If you cannot rectify the fault yourself,
Faults, what to do?
contact our customer service. We will
always finds a suitable solution to avoid
unnecessary visits by technicians.
Please give customer service the
product number (E-Nr.) and the
production number (FD) of the
appliance.
You can find this information on the:
inside of the door and back of the
appliance.
Rely on the competence of the
manufacturer.
Contact us. You can therefore be sure
that the repair is carried out by trained
service technicians who carry original
spare parts.
Detergent residue on the
washing.
■
Occasionally phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
In the pause status
Start/
Reload
Ü
flashes very
quickly and a signal
sounds.
■
Water level too high. Washing can not be reloaded. Immediately close
washing machine door.
■
Select
Start
/Reload
Ü
to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
■
Set programme selector to
Off
and pull out the mains plug.
■
Turn off the tap and call customer service.
Faults
Cause/Remedy
Product number
Production number
(1U
)'