Siemens WQ33G2DG0 User Manual And Installation Instructions Download Page 43 | Manualshive

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Siemens WQ33G2DG0 User Manual And Installation Instructions Download Page 43

Troubleshooting

en

43

Fault

Cause and troubleshooting

The laundry is too
damp.

▶

"Cleaning the moisture sensor", Page 37

.

The drying process is interrupted and the condensa-
tion tank has been filled.

1.

"Emptying the condensation container", Page 33

.

2.

"Inserting the condensation container", Page 33

3.

"Starting the programme", Page 29

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Summary of Contents for WQ33G2DG0

Page 1: ... WQ33G2DG0 en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...ith your appliance 17 5 1 Appliance 17 5 2 Control panel 18 6 Display 19 7 Buttons 22 8 Dryness level 25 8 1 Changing the dryness level 25 8 2 Adjusting the dryness level 25 9 Programmes 26 9 1 Automatic programmes 26 9 2 Timed programmes 27 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Basic operation 29 12 1 Switching on the appliance 29 12 2 Setting a programme 29 12 3 Loadin...

Page 3: ...rtation storage and disposal 44 17 1 Preparing the appliance for transportation 44 17 2 Disposing of old appliance 44 18 Customer Service 45 18 1 Product number E Nr and production number FD 45 19 Consumption values 46 20 Technical data 47 ...

Page 4: ...lds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have un...

Page 5: ...ppliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not ...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ...se steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the ap...

Page 8: ...ces away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such as lighters or matches may ignite during the drying process Remove all highly flammable objects from any pockets in your laundry before the drying process Unwashed laundry that has ...

Page 9: ... while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Onl...

Page 10: ...and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...nce specifications or if the fluff guard is incomplete or defective this may result in damage to the ap pliance Do not operate the appliance without a fluff guard or with a fluff guard that is incomplete or defect ive Foam and foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the surfaces of the app...

Page 12: ...rt Nachlegen flashes Energy saving mode ends when you use the appliance again Installation and connection 4 Installation and con nection Installation and connection 4 1 Unpacking the appliance ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories ...

Page 13: ...en hoses may crack or split Do not install or operate this appli ance anywhere that is liable to ex perience frost and or outdoors If the appliance is operated immedi ately after transportation the refriger ant contained in the appliance may result in damage to the appliance Immediately after transporting the appliance leave it to rest for two hours before putting it into opera tion Installation l...

Page 14: ...drain hose If you do not want to regularly empty the appliance s condensation con tainer connect the water drain hose ATTENTION When operating the appliance without the water drain hose being connected properly liquid may leak out of the connecting piece Before operating the appliance connect the water drain hose prop erly to the connecting piece Requirements The appliance and the accessory have b...

Page 15: ...mulated wastewater can flow back into the appliance Before operating the appliance en sure that the wastewater drains away quickly and eliminate any blockages Drainage into a siphon Secure the con nection point with a 12 22 mm hose clamp Secure the water drain hose with a hose guide at a height of at least 80 cm and no more than 100 cm Note You can use the Y distrib utor Page 28 to connect the wat...

Page 16: ...lign the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 6 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 47 2 Check the mains plug is inserted ...

Page 17: ...yourself with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Air inlet 2 Maintenance flap on the base unit Page 35 3 Fluff filter Page 30 4 Door 5 Condensation container Page 33 6 Control panel Page 18 ...

Page 18: ...e 18 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 26 2 Programme selector Page 29 3 Display Page 19 4 Buttons Page 22 ...

Page 19: ...timed programme is set Timed programmes Page 27 8 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 45 1 Ready in time Buttons Page 24 Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 34 Start Pause Start cancel or pause Lights up The progr...

Page 20: ...d for delicate fab rics Buttons Page 23 4 kg Half load Half load is activated Buttons Page 24 Quiet drying Quiet drying with no audible signals is ac tivated Buttons Page 24 Condensation container Empty the condensation container Page 33 Insert the condensation container Page 33 Fluff filter Clean the fluff filter Page 30 Filter system on the base unit Clean the filter system on the base unit Page...

Page 21: ...Display en 21 Display Designation Description Anti crease Programme status Pause Programme status End End of pro gramme Programme status 1 Example ...

Page 22: ...rol panel to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 34 schranktrocken Cupboard Dry Plus schranktrocken 1 2 3 Selecting schrank trocken activates the dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Pag...

Page 23: ...he dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness level can be adjusted by select ing 1 2 or 3 Adjusting the dry ness level Page 25 Knitterschutz Anti Crease Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 m...

Page 24: ...the set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 27 Signal Activate Deactivate Activate or deactivate the audible signal after the programme ends Halbe Beladung Half Load Activate Deactivate Dry individual items of laundry or small loads of laundry ...

Page 25: ...er drying iron the laundry or hang it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set an automatic programme Automatic programmes Page 26 a The display shows the specified dryness level 2 Press schranktrocken schranktrocken or bügel trocken a The display shows or 8 2 Adjusting the dryness level I...

Page 26: ...ion Care symbols on the care labels Programme Description Max load kg Baumwolle Cottons Dry hard wearing heat resistant fabrics made of cotton or linen 8 Baumwolle Eco Cottons Eco Dry hard wearing heat resistant fabrics made of cotton or linen Energy saving programme 8 Pflegeleicht Easy Care Dry items made of synthetic materials or blended fabrics 3 5 Schnell Mix Mixed Load Dry items made of cotto...

Page 27: ...els and dressing gowns made of cotton or linen 6 9 2 Timed programmes Timed programmes are programmes with a defined or adjustable programme duration The programme ends once this time has elapsed even if the laundry is still not dry for example Timed programmes are suitable for drying individual items of laundry or thin fabrics Tip The laundry s care labels provide you with additional information ...

Page 28: ...e To save space stack the appliance on a suitable washing machine of the same width and depth and that is from the same manufacturer The pull out worktop makes it easier to load and unload the appli ance WZ27400 Platform Install the appliance at a raised height so that it can be easily loaded and unloaded WZDP20D Laundry 11 Laundry Laundry Note You can find further information in the digital instr...

Page 29: ... selector to a programme Note The lighting for the drum goes out automatically 12 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 26 2 If necessary adjust the pro gramme settings 12 3 Loading laundry Note To prevent creasing take note of the maximum load for the Programmes Page 26 Requirement The laundry is pre pared Laundry Page 28 1 Open the doo...

Page 30: ...pliance door 2 Remove the laundry 12 8 Switching off the appli ance Turn the programme selector to 12 9 Fluff filter During drying fluff from the laundry is collected in the fluff filter The fluff fil ter protects the appliance from fluff Cleaning the fluff filter If the drying programme has finished or the display shows a notification while the appliance is in operation clean the fluff filter Not...

Page 31: ...uff filter 6 Open the two fluff filters 7 Remove the fluff 8 Clean the two fluff filters thoroughly under warm running water and then dry them off 9 Close the two fluff filters and put them together 10 Insert the two part fluff filter 11 Close the door ...

Page 32: ...cessary to clean after each drying cycle If you do not clean the appliance as described the appliance s func tionality may be impaired Requirement The display shows the following during operation 1 Clean the fluff filter Page 30 2 Open the base unit Page 35 3 Carefully remove the filter mat from the retainers Ensure that you do not deform or damage the filter mat 4 Use a soft brush to clean the he...

Page 33: ...n hose provided If you connect the water drain hose Page 14 you do not have to regu larly empty the condensation con tainer Page 33 Emptying the condensation container If the drying programme has finished or the display shows a notification while the appliance is in operation empty the condensation container Requirements The display shows the following after drying End or during operation 1 Pull o...

Page 34: ...ote You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com Cleaning and servicing 15 Cleaning and servi cing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instru...

Page 35: ...h beneath the maintenance flap you can collect the remaining water from the base unit 2 Open the lever for the heat ex changer cover 3 Pull out the heat exchanger cover by the handle Cleaning the base unit You can remove any visible dirt in the base unit CAUTION Risk of cutting Touching sharp edges on the heat exchanger may lead to cuts Do not touch the fins on the heat exchanger 1 Open the base u...

Page 36: ...and dry it off 6 Carefully clean the fins on the heat exchanger with a vacuum cleaner and brush attachment Ensure that you vacuum the fins from top to bottom so that they do not become deformed or dam aged 7 Carefully clean the air inlet grille with a vacuum cleaner and brush attachment In doing so ensure that you do not deform or damage the grille ...

Page 37: ...maintenance flap 15 3 Moisture sensor The moisture sensor in this appliance measures how damp the laundry is during the drying cycle The appli ance changes the duration of the automatic programme depending on the residual moisture in the laundry Cleaning the moisture sensor Over time residue from limescale detergents and care products can build up on the moisture sensor Clean the moisture sensor r...

Page 38: ...en Cleaning and servicing 38 Note If you do not clean the appli ance as described the appliance s functionality may be impaired 1 Open the door 2 Clean the moisture sensor with a sponge ...

Page 39: ...e 1 Not a fault 2 Do not change the programme during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and Start Nachlegen flashes Energy saving mode is active Press any button a The symbol lights up again Fluff filter is soiled Cleaning the fluff filt...

Page 40: ...ank filled 1 Emptying the condensation container Page 33 2 Inserting the condensation container Page 33 3 Starting the programme Page 29 Water drain hose is caught or jammed 1 Ensure that the water drain hose is not kinked or trapped 2 Route the water drain hose without kinks Water drain hose is not connected correctly Ensure that the water drain hose is connected cor rectly Connecting the water d...

Page 41: ... duration Not a fault no action required Pumping noise Condensation pump active Not a fault normal operating noise Buzzing noise Compressor ventilation active Not a fault normal operating noise The drying time is too long The base unit s filter is soiled Cleaning the filter system on the base unit Page 32 Fluff filter is soiled Cleaning the fluff filter Page 30 The ambient temperature is greater t...

Page 42: ...ever for the heat exchanger cover is closed correctly Closing the base unit Page 37 The laundry is too damp Unsuitable programme for the type of fabric Set a timed programme for the subsequent drying Programmes Page 26 There has been a power cut Check whether the lighting in your kitchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes Page ...

Page 43: ...laundry is too damp Cleaning the moisture sensor Page 37 The drying process is interrupted and the condensa tion tank has been filled 1 Emptying the condensation container Page 33 2 Inserting the condensation container Page 33 3 Starting the programme Page 29 ...

Page 44: ... off the appliance Switching off the appliance Page 30 4 Remove the water drain hose from the connection point Water outlet connection types Page 15 5 Secure the water drain hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 33 7 Insert the condensation container Page 33 8 Disconnect the appliance s mains p...

Page 45: ...e obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retail...

Page 46: ...being loaded en vironmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min ...

Page 47: ...0 0 57 0 42 Pflegeleicht schranktrocken 2 0 3 5 600 50 1 08 0 52 Technical data 20 Technical data Technical data Appliance height 84 2 cm Appliance width 59 8 cm Appliance depth 59 9 cm Weight 56 2 kg1 Maximum load 8 0 kg Mains voltage 220 240 V 50 Hz Minimum in stallation protec tion 10 A Nominal power 600 W 1 Depending on the appliance spe cifications Power consump tion Off mode 0 15 W Left on m...

Page 48: ...EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 1 Only applies to countries in the European Economic Area ...

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Page 52: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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