Troubleshooting
en
49
Fault
Cause
troubleshooting
The programme does not
start.
-
+
is activated.
▶
Check whether
-
+
is activated.
Laundry is caught in the
door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The door cannot be opened. The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressed
.
▶
Press
.
The filter in the water inflow
is blocked.
▶
"Clean the water inflow filter"
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.